17.17 Using Oracle Services in Oracle Enterprise Manager Ops Center
Oracle Services enable you to view contract or warranty information and service
requests for a specific asset. You can also view service requests that were filed as the
result of an alert or problem in Enterprise Manager Ops Center, view service request
details, and file a service request. By using Ops Center, you can display current
contract and warranty information for a specific asset, or you can view the
entitlements associated with your Oracle online account. An alert appears in the UI
when a contract or warranty is about to expire.
You can quickly and easily create new service requests in the Oracle Enterprise
Manager Ops Center UI. When you create a service request in the UI, you can view
your requests and the requests of others in the UI.
Note:
You cannot display service requests filed outside of Oracle Enterprise
Manager Ops Center. If you enter a service request outside of the UI, you
must go to the Service Requests Home page on
to view the
request and status.
This section discusses the following topics:
•
Prerequisites for Using Oracle Services in Oracle Enterprise Manager Ops Center
•
•
17.17.1 Prerequisites for Using Oracle Services in Oracle Enterprise Manager Ops
Center
The following are the prerequisites for using Oracle Services in Oracle Enterprise
Manager Ops Center:
•
Register your assets with My Oracle Support
•
user in order to have access to the My
Oracle Support database
•
Run Enterprise Manager Ops Center in Connected Mode
To access the database, your user must be registered as a
is the same account that is used to access My Oracle Support at
.To register an Oracle.com account, go to
myprofile.oracle.com/EndUser/faces/profile/createUser.jspx?
tid=minimal&nextURL=https://support.oracle.com:443/CSP/ui/flash.html?login
.
To determine if you are running in Connected Mode and have access to My Oracle
Support, view the following connection icons in the upper right corner of the UI:
•
World icon indicates Internet connection
•
Shield icon indicates connectivity to the Oracle Knowledge Base
•
Phone icon indicates the connection status to My Oracle Support Services
Using Oracle Services in Oracle Enterprise Manager Ops Center
17-32 Oracle Exalogic Elastic Cloud Machine Owner's Guide
Содержание Exalogic Elastic Cloud
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Страница 70: ...Default Port Assignments 4 16 Machine Owner s Guide ...
Страница 82: ...Initial Network Configuration of Exalogic Machine 5 12 Machine Owner s Guide ...
Страница 102: ...Network Configuration Worksheets 6 20 Machine Owner s Guide ...
Страница 112: ...What Next 7 10 Machine Owner s Guide ...
Страница 134: ...Use the Phone Home Service to Manage the Storage Appliance 8 22 Machine Owner s Guide ...
Страница 162: ...Oracle Solaris Creating VNICs and Associating Them with VLANs 11 6 Machine Owner s Guide ...
Страница 248: ...Using Oracle Services in Oracle Enterprise Manager Ops Center 17 34 Oracle Exalogic Elastic Cloud Machine Owner s Guide ...
Страница 250: ...Using Oracle Services in Oracle Enterprise Manager Ops Center 17 36 Machine Owner s Guide ...
Страница 324: ...Power Distribution Unit Cabling Tables E 32 Machine Owner s Guide ...
Страница 338: ...Migrate a Zone to a New Host F 14 Machine Owner s Guide ...
Страница 342: ...Install Update and Remove RPMs Using Yum G 4 Machine Owner s Guide ...