English 19
ADDITIONAL INFORMATION
Troubleshooting
If you experience a problem with your projector, please refer to the following information. If a problem persists,
please contact your local reseller or service center.
Image problems
No image appears on-screen
Ensure all the cables and power connections are correctly and securely connected as described in the
"Installation" section.
Ensure the pins of connectors are not crooked or broken.
Ensure that the volume is not set to “0”.
Image is out of focus
Adjust the focus using the focus wheel. Please refer to page
10
.
Make sure the projection screen is between the required distance from the projector. Please refer to
page
18
.
The image is stretched when displaying 16:9 DVD title
When you play anamorphic DVD or 16:9 DVD, the projector will show the best image in 16: 9 format
on projector side.
If you play 4:3 format DVD title, please change the format as 4:3 in projector OSD.
Please setup the display format as 16:9 (wide) aspect ratio type on your DVD player.
Image is too small or too large
Move the projector closer to or further from the screen.
Press the key on the projector panel, go to “Display > Aspect Ratio”. Try the different settings.
Image has slanted sides:
If possible, reposition the projector so that it is centered on the screen and below the bottom of the
screen.
Use “Keystone > Auto Keystone or Manual Keystone” from the OSD to make an adjustment.
Image is reversed
Select “Display > Projection” from the OSD and adjust the projection direction.
Other problems
The projector stops responding to all controls
If possible, turn off the projector, then unplug the power cord and wait at least 20 seconds before
reconnecting power.
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