EN-56
APPENDIX
Troubleshooting Guide
Symptom
Possible causes
Solutions / Corrective Actions
The power does not
turn on.
The digital video camera
suddenly powers down.
The image is not
captured when the
button is pressed.
The flash does not fire.
Cannot transfer files
over a USB connection.
*
Load new or fully charged battery.
*
Load the battery in the correct direction.
*
Close the battery cover correctly.
* Set the option of POWER OFF to OFF.
* Turn the power back on or charge the
battery.
* Toggle the
button to access in
camera mode.
*
Transfer the desired files to your
computer and then delete unnecessary
files, or use a different memory card.
* Slide the write-protect tab to UNLOCK.
*
Select a different flash mode.
* Toggle the
button to access in
camera mode.
* Slide the focus switch to the
(normal mode).
*
Check all connections.
*
Install the USB driver on your computer.
*
Turn on the digital video camera.
*
The battery has run out.
*
The battery is not oriented correctly.
*
The battery cover is not closed properly.
*
The function of POWER OFF in SYSTEM
MENU has been activated.
*
The battery has run out.
*
The digital video camera is in SELECT MODE
(Playback Mode).
*
Memory is full.
* The write-protect tab on the "SD Memory
Card" is set to the LOCK position.
*
(Flash Off)
is selected in flash mode.
*
The digital video camera is in
(Video)
mode.
* The digital video camera is in
(macro
mode).
*
USB cable is not connected securely.
*
USB driver is not installed.
*
The digital video camera is turned off.
