10
11
HELP, SOMETHING’S GONE WRONG!
PROBLEM
SOLUTION
It’s not working!
Check that the machine is plugged in to the wall and the power
point is on. Check the overload switch on the base of the
blender has not tripped, if so ensure the blender is unplugged
from power and press the button back in.
My blender stopped
working half way through
blending...
Your blender may have overheated. When blending thick
contents (dates, making nut butter, etc.) the machine must be
used on the highest dial setting “8”. Allow the machine to cool
for 30-45 minutes before turning back on, please also check
the overload switch on the base has not activated.
The jug contents are
stuck to the side and not
blending!
Switch off the blender, remove the lid plug and insert the
tamper tool supplied with your blender. Move the tamper at an
angle to push the food down off the jug sides. Adding more
liquid (if possible) can also assist with a better blend.
During blending, the
contents do not appear to
be moving.
The jug may be overloaded or may have trapped an air bubble.
You can carefully remove the lid plug (insert) and use the
tamper tool. If the food still does not circulate, try adding more
liquid or reducing the quantity in the jug.
Why is my Jug cloudy
or stained? How can I
clean it?
The minerals from fruits, produce, and leafy greens can cause a
film on your jug. We recommend following the Jug Deep Clean
instructions on page 8.
My blender is emitting a
strong electrical smell.
All new high speed blenders have a slight burning smell, this
is from the lubricants used in the manufacturing process, this
wears off after a few uses and the lubricants wear off (20-
50 cycles). Over the next 1-3 months the electrical smell will
subside, this is from the windings on the motor curing.
That smell has come
back again!
When the blender is under high load (thick/very thick contents)
or used for a long period (making soups) the smell may return.
This is due to heat saturation of the motor but will also reduce
over time. This is typical with all high speed blenders and
nothing to be concerned about.
Product
Blender
Model
G2.1
Watts
2000W
Product weight
5.6kg
Dimensions
20cm(L) x 21cm(W) x 51cm(H)
Only for EU countries.
Do not dispose of electric appliances together with household
waste material! In observance of European Directive 2002/96/EC on waste electrical
and electronic equipment and its implantation in accordance with national law, electric
appliances that have reached the end of their life must be collected separately and
returned to an environmentally compatible recycling facility.
SPECIFICATIONS
PROBLEM
SOLUTION
My blade assembly has
surface tarnishing, has
an orange patch or gone
dull, I thought it was
Stainless Steel?
Your blade assembly is definitely Stainless Steel (Grade 304 to
be exact). Stainless Steel is actually the name of the Alloy the
material is made of. It merely resists tarnishing, corrosion and
rust. Despite its name it is not fully stain-proof. A surface build-up
can occur with stainless steel and often you can soak the blades
for 24 hours by pouring undiluted (neat) white vinegar into the
jug, just covering the blade assembly and then follow normal jug
cleaning process on page 9 before you resume using it.
What is the bearing in the
jug made of?
It is made of Chrome-Steel. It can not be made from Stainless
Steel as it is not strong enough when made as thin as required.
Chrome-Steel resists rusting. However, to ensure the seal
around the bearing is not damaged please make sure the
bearing is kept dry at all times.
I left something I shouldn’t
have in the blender and
damaged the blade
assembly.
The blade assemblies are fully replaceable in the jugs. You can
order one from Froothie and replace it yourself without having
to buy a whole new jug.
