22
G. Faults, defect or defects not caused by the company;
H. Barcode and warranty labels are damaged and unrecognizable.
2. Others
A. External damage (including wear, tear, and scratches) are not entitled to the return service;
5. All components, parts and accessories replaced during the warranty period belong to the Company.
4. If water enters the device or it is seriously damaged by human factors, therefore it requires repair, and
the customer needs to sign first there pair agreement form with the OPPO Customer Service Centre;
3. If any of our product is required to be fixed, you may bring it at any warranty shop in our national warranty
network;
B. Faults caused by the Internet and wireless information service providers (operators) are not covered by
the warranty;
C. Our warranty does not cover services verbally promised by the dealer that violates the warranty
principles set forth on the warranty card.
For products that meet the replacement requirements, you can go to our nearest approved warranty
service centre for replacement. Upon replacement, if the device is faulty, we can replace it with a device of
the same specification and model; if any accessory is faulty, the faulty accessory will be replaced. Both
replacements are free of charge.
