Opera 4 IP System Manual
Страница 1: ...Opera 4 IP System Manual...
Страница 2: ...es described may or may not be supported by your network Opera 4 IP and Operafone are the registered trademark of MDS Gateways This documentation refers to software version 20 044 or higher for the IP...
Страница 3: ...ng Page 17 3 4 Manual Programming of the SIP trunk lines 18 3 5 Programming the External Lines 22 3 6 Programming the Ringing Assignment 25 3 7 Programming the Trunk Access digit 27 3 8 Programming ot...
Страница 4: ...V Environmental Specifications 38 Appendix VI User settings trunk accesses ringing assignments and CLIs 39 Appendix VII Common Address Book Table 45 Appendix VIII IP Addresses and RAS Tables 46 Appen...
Страница 5: ...ne IP Professional phone The Operafone IP Executive is an advanced multi function system phone with 16 programmable keys 6 fixed keys loudspeaker and a blue backlit 4 line display The Operafone IP Pro...
Страница 6: ...DN BRA connected at L1 N A N A ISDN BRA connected at L2 N A N A Fault Condition Contact technical support No fault condition N A 1 3 Back Panel Connectors and Fax port Ethernet Doorphone Relay 4 analo...
Страница 7: ...t Disturb 6 2 Opt out of a group 6 2 group number 80 89 Opt into a group 6 2 group number 80 89 Forward on Busy to internal user 6 7 user number Forward on Busy to voicemail 6 7 9 9 Cancel Forward on...
Страница 8: ...wer point Isolated from plumbing or electrical wiring Not exposed to extremes of temperature humidity dust chemicals or direct sunlight Sufficiently spacious and well lit to allow you to wire the syst...
Страница 9: ...o the RJ45 analogue user ports at the back of the Opera 4 IP The maximum analogue user line length is 1 000 metres Connecting the ISDN PSTN lines Connect the L1 and L2 line ports of the Opera 4 IP to...
Страница 10: ...systems current IP address or Subnet mask 1 Plug an analogue phone into one of the analogue ports 2 Dial 01 for the IP address or 02 for the Subnet mask 3 The system will call out the current setting...
Страница 11: ...he router you will need to manually set the local IP address in the Phone see phone installation manual for this Once it has a Local IP address it will then connect back to the system over the Interne...
Страница 12: ...d The IP address of the Opera20 IP can be changed in a number of ways 2 5 1 Change the IP address of the system using an analogue phone Connect an analogue phone to one of the analogue ports of the Op...
Страница 13: ...the LAN port of the system using an Ethernet cable Configure the IP address of the PC in the same address range as the Opera 4 IP system default address 192 168 1 250 The first three elements of the...
Страница 14: ...net Mask 255 255 255 0 Default Gateway 192 168 1 254 Make sure that the configuration that appears on your PC is correct In order to test the IP connection between the PC and the Opera 4 IP type ping...
Страница 15: ...gramming page On clicking the Help button the Help page appears on screen giving an explanation of the feature and indicating how to program the feature Programming is carried out from a PC using any...
Страница 16: ...Opera 4 IP System Manual Page 16 Enter Username admin Password 1000 The main configuration page will now be displayed...
Страница 17: ...main configuration screen similar to that shown below will be displayed This shows a list of all of the programmable settings for the system divided into related groups for ease of programming Clicki...
Страница 18: ...count has a user name and password These details are provided by the operator of the network The parameters of the SIP accounts are displayed here They can be configured by pressing the edit button Th...
Страница 19: ...ils of this account The parameters of the SIP trunk are altered or edited on this page The following parameters may be configured Basic Settings NAME The Opera 4 IP system can allocate a name to each...
Страница 20: ...server with the account details it should be entered here Subscriber Settings USERNAME This is the username provided by the network operator for the SIP account PASSWORD This is the password provided...
Страница 21: ...may be dialled immediately and The number 999 may be dialled immediately and The number 911 may be dialled immediately DIAL TIMEOUT This is a pre defined period without dialling which is interpreted a...
Страница 22: ...be used to connect either ISDN To lines or analogue trunk lines You may program these lines as ISDN or analogue on the page System Line Selection When ISDN T0 lines are connected you must program the...
Страница 23: ...Opera 4 IP System Manual Page 23 When the external numbers have been entered in the white boxes press Save and Back...
Страница 24: ...on the system This is required for outgoing ISDN calls to present a CLI that is recognised as a valid number for the Trunk interface by the ISDN network This is done on the External No Trunk assignme...
Страница 25: ...of the day By default three ringing modes are defined Day ringing and Night ringing and Operator Mode and there are two additional modes that can be defined by the user By default all external lines...
Страница 26: ...Opera 4 IP System Manual Page 26...
Страница 27: ...ocated to the various external lines using the table below Trunk Access Codes In the example shown below IP1 to IP4 are SIP trunks and A5 is an analogue PSTN trunk line Dialling the digit 0 will selec...
Страница 28: ...ge 28 3 8 Programming other features Program all other features of the Opera 4 IP by clicking on the feature on the System Programming page and following the instructions in the comprehensive online H...
Страница 29: ...med Default Gateway address default 192 168 1 254 it sets port forwarding at the Gateway based on the settings in the Gateway Configuration page see below It also queries the Gateway for its WAN IP ad...
Страница 30: ...odem router has been altered from 192 168 1 254 the Opera system must be manually programmed with the IP address of the Default Gateway i e the router for Internet access The local Default Gateway IP...
Страница 31: ...ccessing the modem router Gateway browser programming as per the example in the Appendices UDP packets typically on WAN ports 50000 to 50031 of the Gateway should be forwarded to the local IP address...
Страница 32: ...to the LAN until the system has access to Internet otherwise the WAN address of the system relayed by router UPnP will not be captured by the IP system phone at powerup Note Do not power up the IP sy...
Страница 33: ...registers with its remote Opera system from anywhere in the world over the public Internet If the phone had not been connected with its system on a LAN the public IP address or url of the system must...
Страница 34: ...rkers Voicemail boxes Auto Attendant answers and routes your calls automatically to the appropriate internal destinations efficiently and professionally Downloadable Music on Hold allows you to instal...
Страница 35: ...en Pin 7 Brown White Pin 8 Brown A A Ap p pp p pe e en n nd d di i ix x x I I II I I S S Sy y ys s st t te e em m m T T To o on n ne e es s s The following is a list of tones that are used on the syst...
Страница 36: ...e Part Code Description Advantage Cable 26716 01 Vista Headset to QD Quick Disconnect Supra 32184 04 H51 Headset One Ear Headband 32186 04 H51N Noise Cancelling Headset One Ear Headband Tristar 33647...
Страница 37: ...nsert a Pause after Recall when programming function keys A A Ap p pp p pe e en n nd d di i ix x x I I IV V V M M Mi i is s sc c ce e el l ll l la a an n ne e eo o ou u us s s t t ti i im m me e er r...
Страница 38: ...at t ti i io o on n ns s s Operating temperature 5C to 45C Humidity 10 to 90 non condensing Mains voltage 230 10 Max power consumption 66 W Maximum AC V A 120VA Maximum input watts 66W Maximum input...
Страница 39: ...s s si i ig g gn n nm m me e en n nt t ts s s a a an n nd d d C C CL L LI I Is s s USER SETTINGS TABLE 1 IP Users User New User Number New User Name Trunk Line Access T L1 T L2 T L3 T L4 T L5 T L6 T L...
Страница 40: ...me Trunk Line Access T L1 T L2 T L3 T L4 T L5 T L6 T L7 T L8 Level of Access 1 2 3 4 5 6 7 Users with Operator Functionality Enabled 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 6...
Страница 41: ...ND DND Override Call Diversion Conference Internal Paging Direct Line Seizure DLS User Programming Voice Mail Voice Mail Password Call Back Called Party Missed Call List Roaming PIN Extensions User D...
Страница 42: ...b DND DND Override Call Diversion Conference Internal Paging Direct Line Seizure DLS User Programming Voice Mail Voice Mail Password Call Back Called Party Missed Call List Roaming PIN Exrensions User...
Страница 43: ...Enter the extensions to ring for the MSN Line for each ringing mode Index MSN LINE NUMBER DAY RINGING NIGHT RINGING MODE 3 MODE 4 MODE 5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24...
Страница 44: ...USER CLI TABLE USER CLI NUMBER CLI RESTRICTION SET USER CLI NUMBER CLI RESTRICTION SET 11 11 12 12 13 13 14 14 15 15 16 16 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 29 2...
Страница 45: ...58 108 158 9 59 109 159 10 60 110 160 11 61 111 161 12 62 112 162 13 63 113 163 14 64 114 164 15 65 115 165 16 66 116 166 17 67 117 167 18 68 118 168 19 69 119 169 20 70 120 170 21 71 121 171 22 72 1...
Страница 46: ...T SETTING NEW SETTING IP Address 192 168 1 250 ___ ___ ___ ___ Subnet Mask 255 255 255 0 ___ ___ ___ ___ HTTP Port 80 DATA CALL MANAGEMENT Maximum Number of Data Calls 4 Maximum Number of ISP Calls 6...
Страница 47: ...DM 1030 Page 47 REMOTE ACCESS NUMBERS MSN 1 CLI LIST 1 2 3 4 5 6 7 8 9 10 INTERNET BARRING INDEX PC NAME to identify IP Address with a user IP NUMBER BARRED tick if barred 1 2 3 4 5 6 7 8 9 10 11 12...
Страница 48: ...tput may be extracted and used by external applications for example Microsoft Excel to generate reports and accumulate statistics It is beyond the scope of this guide to describe how to use this outpu...
Страница 49: ...of call in the format HH MM SS 04 Line Number 20 Alphanumeric representation of Line number e g Line 01 05 Extension number 20 Numeric representation of extension number e g 623 6 Extension Name 20 A...
Страница 50: ...8160058 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Logging Outgoing Calls When an outgoing call is made by an extension the Call Type field 7 and Connection field 8 fields are updated to O and Y respectively in...
Страница 51: ...t is externally forwarded In both of these records the Extension Number Extension Name the Calling Number of the forwarding extension are stored Logging Auto attendant Calls If an incoming call is ans...
Страница 52: ...8 9 10 11 12 13 14 15 Logging Software Download Calls The Opera system can receive software upgrades by connecting to a download server over an ISDN line These calls are initiated by a user on the sys...
Страница 53: ...ine 04 676 Joe Bloggs O Y 00 25 03 00 04 05281169 1 20 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Diagnostic Logging In addition to providing the call logging information for voice calls on the system...
Страница 54: ...stic Logging The Opera system contains a buffered record of the most recent actions performed on the system This buffered information is dumped out en bloc to provide a history of the most recent acti...
Страница 55: ...gure port forwarding for Voice over IP traffic on the Netopia Modem Router Cayman 3346 In this example voice traffic coming from the Internet to the Opera system called Advantage here in the Office lo...
Страница 56: ...dress is 192 168 1 254 This may have been changed however by the LAN administrator at installation In this case check with the LAN administrator and enter the current address When this is done the hom...
Страница 57: ...ge 57 Step 2 Lower the level of Firewall protection Click on the link Firewall in the top left corner of this page and the following screen will be displayed Set the level of firewall protection to LO...
Страница 58: ...Opera 4 IP System Manual DM 1030 Page 58 Step 3 Define the port forwarding for TCP Click on the link Custom Services on the top left corner of the screen and the following screen is displayed...
Страница 59: ...Opera 4 IP System Manual DM 1030 Page 59 Click on the button Define Custom Service to display the next screen Select the button Port Forwarding Range of Ports as shown and press Next...
Страница 60: ...nual DM 1030 Page 60 At the next screen type in the following information as shown Service Name Advantage TCP Global Port Range 5075 5075 Base Host Port 5075 Protocol TCP Press Next and on the followi...
Страница 61: ...Opera 4 IP System Manual DM 1030 Page 61 On the next screen open the dropdown list and select the service Advantage TCP which you have defined and press the button Enable...
Страница 62: ...pera 4 IP System Manual DM 1030 Page 62 The following screen is displayed In the dropdown box Select Host Service choose the local LAN IP address of the Opera here called Advantage system Press Enable...
Страница 63: ...Opera 4 IP System Manual DM 1030 Page 63 All TCP traffic on port 5075 will now be forwarded to the Opera system called Advantage in this example and this is recorded as shown on the following screen...
Страница 64: ...pera 4 IP System Manual DM 1030 Page 64 Step 4 Define port Forwarding for UDP Press the button Define Custom Service to display the following screen Select Port Forwarding Range of Ports and press Nex...
Страница 65: ...e 65 Type in the following information on the next screen as shown Service Name Advantage UDP Global Port range 50000 50031 Base Host Port 50031 Protocol UDP Press Next and on the following screen pre...
Страница 66: ...Opera 4 IP System Manual DM 1030 Page 66 Select Advantage UDP from the drop down menu and press Enable...
Страница 67: ...Opera 4 IP System Manual DM 1030 Page 67 In the following screen select the local LAN IP address of the Opera Advantage system in the box Select Host Device and press Enable...
Страница 68: ...anual DM 1030 Page 68 All UDP traffic on ports 50000 to 50031 will now be forwarded to the Opera Advantage system and this is recorded as shown on the next screen This completes the configuration of t...