ONTIME
|
PHANTOM
EBIKE MANUAL
|
VERSION 1.0
36
5.
7
ERROR CODE DEFINITION
will be indicated and one of the
The HMI can show the faults of Pedelec. When a fault is detected, the icon following error codes will
be indicated too.
Note: Please read carefully the description of the error code. When the error code appears, please first restart the
system. If the problem is not eliminated, please contact your dealer or technical personnel.
Error
Declaration
Troubleshooting
04
The throttle has fault.
1. Check the connector and cable of the throttle are not damaged and
correctly connected.
2. Disconnect and reconnect the throttle, if still no function please
change the throttle.
05
The throttle is not back in its correct
position.
Check the connector from the throttle is correctly connected. If this
does not solve the problem, please change the throttle.
07
Overvoltage protection
1. Remove and re-insert the battery to see if it resolves the
problem.
2. Using the BESST tool update the controller.
3. Change the battery to resolve the problem.
08
Error with the hall sensor signal inside the
motor
1. Check all connectors from the motor are correctly connected.
2. If the problem still occurs, please change the motor.
09
Error with the Engine phase’s
Please change the motor.
10
The temperature inside the en-gine has
reached its maximum protection value
1. Turn off the system and allow the Pedelec to cool down.
2. If the problem still occurs, please change the motor.
11
The temperature sensor inside the
motor has an error
Please change the motor.
12
Error with the current sensor in the
controller
Please change the controller or contact your supplier.
