17
Troubleshooting
If you have any trouble using your C-1VL, check the following table for possible causes and remedies. If you still can’t
resolve the issue yourself, please contact your Onkyo dealer.
Trouble
Possible Cause
Remedy
No power.
The power cord is not connected properly.
Connect the power cord properly to a suitable
wall outlet (page 12).
The remote controller
does not work.
The batteries are flat.
Replace with new batteries (page 8).
The batteries are installed incorrectly.
Check the batteries and correct as necessary
(page 8).
You’re not pointing the remote controller at the
C-1VL’s remote sensor.
Point the remote controller at the C-1VL’s
remote sensor (page 8).
You’re too far away from the C-1VL.
Use the remote controller closer to the C-1VL
(page 8). The remote controller has a range of
approximately 5 meters (16 ft.).
A strong light source is interfering with the
C-1VL’s remote sensor.
Make sure that the C-1VL is not subjected to
direct sunshine or inverter-type fluorescent
lights.
Relocate if necessary.
If the C-1VL is installed in a cabinet with colored
glass doors, the remote controller may not work
reliably when the doors are closed.
Open the doors, or use a cabinet without colored
glass.
Can not play a CD.
The disc is upside down.
Load the disc with the label-side facing up (page
13).
The disc is dirty.
Remove the disc and clean it (page 4).
Condensation has formed inside the C-1VL.
Remove your discs and leave the C-1VL turned
on for several hours until the condensation has
evaporated.
The disc is nonstandard.
See “About CDs” on page 4.
There is no sound.
The C-1VL is not connected properly.
Check all connections and correct as necessary.
The wrong input source is selected on your amp.
Check your amp’s input source setting. Refer to
your amp’s manual.
The digital output on the C-1VL is turned off.
Press the DIGITAL OUTPUT button on the
C-1VL to turn on the digital output.
CD playback skips.
The C-1VL is subject to vibration.
Install the C-1VL somewhere free of vibration.
The disc is dirty.
Remove the disc and clean it (page 4).
The disc is very scratched.
Buy a new disc.
Can not enter track
numbers for memory
playback.
The track number entered doesn’t exist on the
disc.
Enter the correct track number (page 14).
Can not start and stop
memory playback.
Random playback is activated.
Press the RANDOM button to disable random
playback before starting and stopping the mem-
ory playback.
It takes a long time to
locate certain tracks.
The disc is dirty.
Remove the disc and clean it (page 4).
The disc is very scratched.
Buy a new disc.
The C-1VL contains a microcomputer for signal processing and control functions. In very rare situations, severe
interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that
this should happen, turn off the C-1VL, wait at least five seconds, and then turn it back on again.
Onkyo is not responsible for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit’s
malfunction. Before you record important data, make sure that the material will be recorded correctly.
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