15
TROUBLESHOOTING
PROBLEM:
LED
(red light) does not blink when you press a key.
SOLUTION:
Replace batteries with two new AAA alkaline batteries.
PROBLEM:
LED
blinks when you press a key, but home entertain-
ment device does not respond.
SOLUTION:
Make sure the remote control is aimed at your home
entertainment device and is not farther than 15 feet
away.
PROBLEM:
The unit does not control home entertainment devices
or commands are not working properly.
SOLUTION:
Try all listed codes for the device brands being set up.
Make sure they can be operated with an infrared remote
control.
PROBLEM:
Changing channels does not work.
SOLUTION:
If original remote required pressing ENTER or SELECT to
change channels,press
ENTER
or
SELECT
on this remote
after entering the channel number.
PROBLEM:
Tried
Searching For Your Code
method and still could
not find a working code.
SOLUTION:
Clear the device key as follows: Press and hold
SET
until
the
LED
(red light) blinks twice, then release. Next enter
9
-
9
-
2
. Then press the device key to be cleared twice.
Now repeat the
Searching For Your Code
method on
page 9.
PROBLEM:
CH
▲
and
CH
▼
do not work for your RCA TV.
SOLUTION:
Due to RCA design (1983-1987), only the original
remote control will operate these functions.
PROBLEM:
No remote control of volume.
SOLUTION:
See
Changing Volume Lock
on page 13 to lock/unlock
volume.
For additional information:
•
Internet: http://www.oneforall.com
URC4021 manual new IC:CTGAE4P 4021 manual booklet New IC 4/13/09 3:38 PM Page 15