18
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19
Issue
Treatment process
The system can
not enter standby /
hibernation
Please check whether you are running the Windows Media Player software, if the software
is running, the netbook may not be able to enter the wait / sleep mode.
Standby / hibernation
Issue
Treatment process
Pressing the
alphabet keys results
in the
wrong character
Please check whether the number lock is activated. press Fn + Num Lock key.
Make sure you do not change the keyboard language after installing the software.
Keyboard
Issue
Treatment process
The hard drive
do not start
Problems due to system errors or virus. Remove the virus and restore system files.
Operating system files are probably wrong, please refer to the operating system
documentation.
Running slowly
Run the procedures to check the disk and disk files.
Hard drive
Issue
Treatment process
The LCD display
turns black
Press Fn key combinations and change the display mode. Make sure the LCD screen is not
turned off.
System has been configured to enter the sleep or wait mode.
LCD screen
Chapter 5
Troubleshooting
Issue
Treatment process
No sound
Use Fn key combinations to adjust the volume.
Check the software volume settings.
Check that the speakers are connected firmly.
Check the Windows Device Manager. Pay attention not to conflict with other hardware.
Sound system
Issue
Treatment process
USB devices does
not work
Check it the USB cable is connected firmly.
Make sure the USB device driver is installed correctly.
USB
Issue
Treatment process
Unable to connect
Please make sure the cable between the network card interface and the hubs is connected
firmly.
LAN
Chapter 5
Troubleshooting
