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5-3 Troubleshooting
Guide
5-3-1 Remedies for Problems
5-7
5
M
aint
enance
5-3 Troubleshooting
Guide
This section describes remedies for problems that may occur during operation of
the product. Refer to the following table if a problem occurs.
5-3-1 Remedies for Problems
Problem Possible
cause Remedy
The PS/2 keyboard or PS/2
mouse is not working.
The PS/2 keyboard or PS/2
mouse was connected while the
OS was operating.
Always shut down the OS and
turn OFF the power supply to
the product before connecting
the PS/2 keyboard or PS/2
mouse.
Entry on the touch panel is not
working.
The touch panel was repeatedly
pressed too quickly.
Confirm each entry before
moving to the next entry.
The entry position on the touch
panel is misaligned.
Deterioration over time caused
misalignment.
Deterioration over time may
cause misalignment in the
coordinates compared to when
the touch panel was new. If this
occurs, recalibration is
recommended. Refer to 3-5-1
Calibrating the Touch Panel.
The PCI board does not fit.
The PCI board is larger than the
specified size.
Refer to 3-2 Installing a PCI
Board and Setting the DIP
Switch for information on the
PCI boards that can be used.
The power supplied to the PCI
board is insufficient.
The power that can be supplied
for PCI boards is 2.1 A max. at
5 VDC and 1.0 A max. at
3.3 VDC for the two slots
combined. Check the PCI board
specifications.
The PCI board does not
operate.
The PCI board is not being used
in the proper ambient operating
temperature range.
There are restrictions on the
ambient operating temperature
depending on the PCI board
used. Use the PCI board in the
proper ambient operating
temperature range.
The 24-VDC power is not being
supplied.
Check the power supply
connection wiring. Refer to 3-3-3
Connecting the Power Supply.
The power supply is not input.
The time between turning OFF
the external input voltage and
turning ON the power again is
too short.
The external input voltage must
be held OFF for 10 s min
between the time the external
input voltage is turned OFF and
the time the power is turned ON
again. (Wait at least 10 s before
turning the power supply ON
again.)
The OS does not operate.
The start monitor time for the
RAS board is too short.
Disable the Startup Monitoring
Function of the RAS board. If it
cannot be disabled, turn ON DIP
switch pin 8 to disable the Action
on Errors Function. Refer to 3-2
Installing a PCI Board and
Setting the DIP Switch.
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Страница 38: ...2 1 Nomenclature 2 1 3 Connectors and Interfaces 2 6 2 Nomenclature...
Страница 39: ...Section 3 Installing the NSA series Industrial PC and Connecting Peripheral Devices...
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Страница 73: ...Section 5 Maintenance...
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Страница 114: ...Cat No V233 E1 05 Printed in Japan 0508...