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4
EN
3. Error Messages and Troubleshooting
If any of the below problems occur during measurement, check to make sure that no other electrical device is within 30 cm. If the problem persists,
please refer to the table below.
Display/Problem
Possible Cause
Solution
appears or the
arm cuff does not
inflate.
The [START/STOP] button was pressed
while the arm cuff is not applied.
Press the [START/STOP] button again to turn the monitor
off.
Air plug is not completely plugged
into the monitor.
Insert the air plug securely.
The arm cuff is not applied correctly.
Apply the arm cuff correctly, then take another
measurement. Refer to section 7 of instruction manual .
Air is leaking from the arm cuff.
Replace the arm cuff to the new one. Refer to section 13
of instruction manual .
appears or a
measurement
cannot be
completed after the
arm cuff inflates.
You move or talk during a
measurement and the arm cuff does
not inflate sufficiently.
Remain still and do not talk during a measurement. If
“E2” appears repeatedly, inflate the arm cuff manually
until the systolic pressure is 30 to 40 mmHg above your
previous readings. Refer to section 12 of instruction
manual .
Due to the systolic pressure is above 210
mmHg, a measurement cannot be taken.
appears
The arm cuff is inflated exceeding the
maximum allowable pressure.
Do not touch the arm cuff and/or bend the air tube while
taking a measurement. If inflating the arm cuff manually,
refer to section 12 of instruction manual .
appears
You move or talk during a
measurement. Vibrations disrupt a
measurement.
Remain still and do not talk during a measurement.
appears
The pulse rate is not detected
correctly.
Apply the arm cuff correctly, then take another
measurement. Refer to section 7 of instruction manual .
Remain still and sit correctly during a measurement.
If the “
” symbol continues to appear, we recommend
you to consult with your physician.
/
/
appears
does not
flash during a
measurement
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