10. Care and Maintenance
51
10.2 Troubleshooting
Refer to this table for problems that do not result in a message on the display.
Problem
Cause
Solution
Nothing happens when you
press the
button.
The batteries are worn out.
The batteries are inserted
incorrectly.
Replace both batteries with new
ones.
Insert the batteries with their
polarities correctly aligned.
Measurement starts but the
message “Analysis
impossible. Please
measure again.” appears.
The measurement data could
not be analysed.
Check the instructions and
repeat measurement.
Measurement finishes but
no result is shown.
The electrodes are not making
good contact with your finger or
chest.
Check the instructions and
repeat measurement.
Your body is too tense.
Relax and repeat the
measurement.
Electrode contact was broken
before 30 seconds of data has
been recorded.
Make sure that your finger and
chest maintain contact with the
electrodes for the full 30
seconds of the measurement.
The chest electrode has been
applied over clothing.
Apply the chest electrode to
bare skin.
Your skin is dry.
Moisten your skin with a damp
towel.
The ECG signal is too weak.
Make sure that the electrodes
are applied correctly. However,
for some individuals
measurement may not be
possible.
HCG801-C1.fm Page 51 Wednesday, September 27, 2006 9:48 PM
