26
When necessary
15. Troubleshooting
In case of any of the below problems occur during the measurement, first check that no other electrical
device is within 30cm. If the problem persists, refer to the table below.
Error Display
Possible Cause
Correction
You stepped off the unit during a
measurement of body composition.
Do not step off the unit until the measurement of body
composition is completed. (
P13)
Your palms or soles are not in firm
contact with the electrodes.
Press your palms or soles firmly to the electrodes, then
measure. (
P11)
When only measuring weight, pressed
power switch to turn on
the power.
When the power is off, step on the unit and take a
measurement directly
.
(
P22)
When measuring body composition,
the panel unit was not taken out.
Take a measurement with correct posture. (
P11)
The posture for measurement is
wrong or the palms or soles are not
in firm contact with the electrodes.
Measure without moving the hands or soles. (
P11)
The palms or soles are too dry.
Moisten the palms or soles with a wet towel, and then
repeat measurement.
Touched or used the unit when "
"
was blinking.
Remove and then re-insert the battery. Restart the device
starting from "Initial Setting". (
P7)
When "
" blinks, do not touch the unit until the power
turns off automatically.
Abnormal operation.
Remove and then re-insert the battery. Once this is complete,
please restart the device. If this error continues to display,
consult the OMRON service representative.
Communication failure.
Turn off the power and try to communicate again. If this
error is displayed again, contact the OMRON service
representative.
You moved your body during
measuring.
Do not move your body during measuring.
Body weight of 135 kg or over is out of the measuring range of this unit.
Communication failure.
Confirm the display of your smart device and follow the
instructions in "OMRON connect" app. Refer to "Help" from
"OMRON connect" app.
Batteries are low.
Recommend to replace the batteries with new ones ahead
of time.
Batteries are depleted.
Replace the batteries. (
P6)
You pressed and held the
button more than 2 seconds.
This is displayed when you pair your unit with your smart
device. Follow the instructions on the "OMRON connect"
app, or press power switch to cancel pairing and turn the
unit off.
You pressed the
button.
This is displayed when the data is transferred to your smart
device. Follow the instructions on the "OMRON connect"
app, or press power switch to cancel the transmission.
You pressed and held the
button
more than 2 seconds
when " " and
the Bluetooth
symbol were blinking.
This is displayed when you delete the communication
setting. (
P24)
Press power switch to cancel the operation.
24-29 sets of measurement
results
have been stored.
Transfer the measurement results to "OMRON connect"
app,
then the symbol will disappear.
30 sets of measurement results have
been stored.
If the number exceeds 30, the oldest results are deleted.
Transfer the measurement results to "OMRON connect"
app,
then the symbol will disappear.
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