SmarteLight v1.0 Manual
Revision: 1.1
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If your carrier isn't listed you can contact them directly, most carriers provide an email that can be
used to message your phone. Just use the provided email as an email recipient. If you would like
your carrier added to our dropdown, contact technical support with the email information from
your carrier.
Note - There is no option to acknowledge notifications from SMS messages - this will need to be
done from the Notfications page or through the toll free number (1-888-947-1212) using your
voicepin (Both phone and email notifications provide a way to acknowledge the alert).
**Note - Unfortunately, our system is unable to call voice pagers. Most pagers can be contacted
through email or text messaging and we encourage you to use these recipient types for your pager.
Pagers that don't provide this type of functionality can usually be upgraded for free or very
cheaply. Contact your carrier or pager provider to find out more.
To
add a recipient
, click the “Add Recipient” button at the top of the Recipient Library.
If you already have added recipients and you would like to add additional contact methods for a
specific contact, you can click the
next to their name in the library.
You will need to provide the following information:
Name
This is the name of your recipient and will determine how the recipients are grouped in the library.
It’s best to put first and last names here.
Type
This specifies how this recipient will be contacted (Phone, Email, or SMS)
Label
This helps distinguish between your recipients and allows you to specify what kind of phone,
email, or SMS it is. (If it is an office phone, you’ll put “Office” there. If it is a work cell then put
“Work Cell”, “Home or Personal Cell”, “Home Email”, “Work Email”, etc.)
Number/Address
For Phone or SMS types put the phone number of the recipient. For email types put the email
address.
Carrier
This column is ONLY used for SMS types (It will be grayed out for all other types). You will need to
specify your phone/texting device’s cellular carrier. If your carrier isn't listed you can contact them
directly, most carriers provide an email that can be used to message your phone. Just use the
provided email as an email recipient. If you would like your carrier added to our dropdown,
Preliminary
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