16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on.
Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
17
Cleaning and Maintenance
Problem
Possible causes
What to do
The induction hob cannot
be turned on.
No power.
Make sure the induction hob is
connected to the power supply and that
it is switched on.
Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call
a qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Operating Instructions’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
Some pans make crackling
or clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and does
not indicate a fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to run
even after you’ve turned the
induction hob off.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
Pans do not become hot
and appears in the display.
The induction hob cannot detect
the pan because it is not suitable
for induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the right
cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters and
numbers, switch the power to the
induction hob off at the wall, and contact
a qualified technician.
16
Cleaning and Maintenance
What?
How?
Important!
Everyday soiling on
glass (fingerprints,
marks, stains left by
food or non- sugary
spillovers on the
glass)
1. Switch the power to the
cooktop off.
2. Apply a cooktop cleaner while
the glass is still warm (but not
hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
• When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
• Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
• Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boil overs, melts,
and hot sugary spills
on the glass
Remove these immediately with a
fish slice, palette knife or razor
blade scraper suitable for
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area of
the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
• Remove stains left by melts and
sugary food or spillovers as soon as
possible. If left to cool on the glass,
they may be difficult to remove or
even permanently damage the glass
surface.
• Cut hazard: when the safety cover is
retracted, the blade in a scraper is
razor-sharp. Use with extreme care
and always store safely and out of
reach of children.
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
• The cooktop may beep and turn
itself off, and the touch controls may
not function while there is liquid on
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
1
Important Safety Warnings
IMPORTANT
: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12.
WARNING
– The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13.
WARNING
- The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15.
When the appliance is not being used, turn the appliance off.
16.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17.
Do not modify this appliance.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modified without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8.
This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9.
To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benefits to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the first week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→ Service:
1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: [email protected]
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: [email protected]
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT
: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12.
WARNING
– The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13.
WARNING
- The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15.
When the appliance is not being used, turn the appliance off.
16.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17.
Do not modify this appliance.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
1
Important Safety Warnings
IMPORTANT
: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12.
WARNING
– The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13.
WARNING
- The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15.
When the appliance is not being used, turn the appliance off.
16.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17.
Do not modify this appliance.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Notes
(b) the Appliance is modified without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8.
This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9.
To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benefits to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the first week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→ Service:
1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: [email protected]
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: [email protected]
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT
: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12.
WARNING
– The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13.
WARNING
- The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15.
When the appliance is not being used, turn the appliance off.
16.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17.
Do not modify this appliance.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
13
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on.
Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on.
Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
17
Cleaning and Maintenance
Problem
Possible causes
What to do
The induction hob cannot
be turned on.
No power.
Make sure the induction hob is
connected to the power supply and that
it is switched on.
Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call
a qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Operating Instructions’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
Some pans make crackling
or clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and does
not indicate a fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to run
even after you’ve turned the
induction hob off.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
Pans do not become hot
and appears in the display.
The induction hob cannot detect
the pan because it is not suitable
for induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the right
cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters and
numbers, switch the power to the
induction hob off at the wall, and contact
a qualified technician.
16
Cleaning and Maintenance
What?
How?
Important!
Everyday soiling on
glass (fingerprints,
marks, stains left by
food or non- sugary
spillovers on the
glass)
1. Switch the power to the
cooktop off.
2. Apply a cooktop cleaner while
the glass is still warm (but not
hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
• When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
• Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
• Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boil overs, melts,
and hot sugary spills
on the glass
Remove these immediately with a
fish slice, palette knife or razor
blade scraper suitable for
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area of
the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
• Remove stains left by melts and
sugary food or spillovers as soon as
possible. If left to cool on the glass,
they may be difficult to remove or
even permanently damage the glass
surface.
• Cut hazard: when the safety cover is
retracted, the blade in a scraper is
razor-sharp. Use with extreme care
and always store safely and out of
reach of children.
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
• The cooktop may beep and turn
itself off, and the touch controls may
not function while there is liquid on
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
1
Important Safety Warnings
IMPORTANT
: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12.
WARNING
– The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13.
WARNING
- The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15.
When the appliance is not being used, turn the appliance off.
16.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17.
Do not modify this appliance.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modified without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8.
This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9.
To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benefits to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the first week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→ Service:
1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: [email protected]
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: [email protected]
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT
: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12.
WARNING
– The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13.
WARNING
- The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15.
When the appliance is not being used, turn the appliance off.
16.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17.
Do not modify this appliance.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
1
Important Safety Warnings
IMPORTANT
: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12.
WARNING
– The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13.
WARNING
- The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15.
When the appliance is not being used, turn the appliance off.
16.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17.
Do not modify this appliance.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Notes
(b) the Appliance is modified without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8.
This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9.
To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benefits to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the first week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→ Service:
1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: [email protected]
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: [email protected]
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT
: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12.
WARNING
– The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13.
WARNING
- The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15.
When the appliance is not being used, turn the appliance off.
16.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17.
Do not modify this appliance.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
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