background image

 

16 

 

Troubleshooting 

 

If you still have a problem with your appliance after checking these basic troubleshooting steps, 

please contact an authorised service person or qualified technician. 

Problem 

Possible Cause 

Solution 

Oven does not switch on. 

Power is switched off. 

Check whether there is power supplied. 

Also check that other kitchen appliances 

are working. 

No heat or oven does not warm 

up. 

Oven temperature control is 

incorrectly set. 

Oven door has been left open. 

Check that the oven temperature control 

knob is set correctly. 

Oven light (if available) does not 

operate. 

Lamp has failed. 

Electrical supply is disconnected 

or switched off. 

Replace lamp according to the 

instructions. 

Make sure the electrical supply is 

switched on at wall socket outlet. 

Cooking is uneven within the 

oven. 

Oven shelves are incorrectly 

positioned. 

Check that the recommended 

temperatures and shelf positions are 

being used. 

Do not frequently open the door unless 

you are cooking things that need to be 

turned. If you open the door often, the 

interior temperature will be lower and this 

may affect the results of your cooking. 

The timer buttons cannot be 

pressed properly. 

There is foreign matter caught 

between the timer buttons. 

Touch model: there is moisture 

on the control panel. 

The key lock function is set. 

Remove the foreign matter and try again. 

Remove the moisture and try again. 

Check whether the key lock function is 

set. 

The oven fan (if available) is 

noisy. 

Oven shelves are vibrating. 

Check that the oven is level. 

Check that the shelves and any bake ware 

are not vibrating or in contact with the 

oven back panel. 

The cooling fan continues to 

operate after the oven is 

switched off. 

Electronically-controlled oven fan 

automatically runs for a certain 

amount of time to cool the oven. 

The fan switches off automatically when 

the electronic components have cooled 

sufficiently. 

The oven has switched itself off. 

Electronically-controlled ovens 

switch off automatically if no 

function is in operation. 

The oven will switch itself off automatically 

to save energy if no other action is taken 

within a certain time frame after switching 

it on or after the end of a cooking 

programme. 

If the door is opened during a 

fan-assisted function, the internal 

fan will stop. 

Electronically-controlled ovens 

with a door switch will stop 

cooking if the oven door is 

opened. 

It is a normal operation of the appliance, 

useful when cooking foods in order to 

avoid excessive heat escaping. When the 

door is closed, the oven will restart to 

normal operation. 

 

 

 

19

Failure Codes

The induction hob is equipped with a self-diagnostic function. With this test the technician is able to check

the function of several components without disassembling or dismounting the hob from the working surface.

Troubleshooting

Failure Code

Problem

Solution

Auto-Recovery

E1

Supply voltage is above the rated 

voltage.

Please inspect whether power

supply is normal.

Power on after the power supply is

normal.

E2

Supply voltage is below the rated 

voltage.

E3

High temperature of ceramic plate

sensor. (1#)

Wait for the temperature of ceramic

plate return to normal.

Touch “ON/OFF” button to restart

unit.

E4

High temperature of ceramic plate

sensor. (2#)

E5

High temperature of IGBT. (1#)

Wait for the temperature of IGBT

return to normal.

Touch “ON/OFF” button to restart

unit. Check whether the fan runs

smoothly; if not, replace the fan.

E6

High temperature of IGBT. (2#)

No Auto-Recovery

F3/F6

Ceramic plate temperature sensor

failure – short circuit. (F3 for 1#, F6 

for 2#)

Check the connection or replace the

ceramic plate temperature sensor.

F4/F7

Ceramic plate temperature sensor

failure – open circuit. (F4 for 1#, F7 

for 2#)

F5/F8

Ceramic plate temperature sensor

failure – invalid. (F5 for 1#, F8 for

2#)

F9/FA

Temperature sensor of the IGBT 

failure. (short circuit/open circuit for

1#)

Replace the power board.

FC /FD

Temperature sensor of the IGBT 

failure. (short circuit/open circuit for

2#)

20 

1

Important Safety Warnings

IMPORTANT

: Read the assembly instruction section and safety precautions of this booklet carefully before 

removing the contents of this carton.

1.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience or knowledge, unless they have been given supervision or

instruction concerning the use of the appliance by a person responsible for their safety. Children should be 

supervised to ensure that they do not play with the appliance.

2.

After removing the packaging, make sure to check if there is any damage to the appliance. If there is any

damage, never attempt to install the appliance and immediately contact your retailer. As packaging 

materials can be dangerous to children, they need to be collected immediately and put out of reach.

3.

In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage 

and power settings, which are specified on the information plate attached to the appliance and/or

packaging, with the usage conditions available.

4.

Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp 

edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,

inductive cooking rated cooking vessels only.

5.

This appliance is designed for domestic household use only and for the cooking of domestic food 

products. Use as a commercial appliance will void the warranty. It should not to be used in a marine 

environment or outdoors and must be fully built in. Do not use the appliances until fully installed.

6.

A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.

7.

The electrical connection must be accessible after installation. The appliance must be electrically isolated 

before any maintenance can be performed.

8.

The appliance is not intended to be operated by means of an external timer or separate remote-control

system.

9.

Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the 

appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.

10.

Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this

appliance.

11.

Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,

plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to 

the surface.

12.

WARNING

– The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench 

access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of

the unit will be expelled by inbuilt fans – do not block.

13.

WARNING

- The cooktop will become hot during and directly after use. Do not touch the surface during 

this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.

14.

Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to 

clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure 

cleaning equipment to clean the appliance.

15.

When the appliance is not being used, turn the appliance off.

16.

Where this appliance is installed in a caravan, it shall NOT be used as a space heater.

17.

Do not modify this appliance.

18.

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch 

the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.

dishcloth) and dry it with a soft dry tea towel.

19.

All cabinetry and materials used in the installation must be able to withstand a minimum temperature of

50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or

laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below

the guidelines given above. Any damage caused by the appliance being installed without adhering to the 

temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the

under-bench section of the cooktop.

20.

Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in 

heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be 

lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without

cookware placed on it. Do not place empty cookware onto the cooking zones when in use.

21.

If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service 

Centre.

Warranty

WARRANTY TERMS AND CONDITIONS

COOKTOPS

This document sets out the terms and conditions 

of the product warranties for Residentia Group 

Appliances. It is an important document. Please keep 

it with your proof of purchase documents in a safe 

place for future reference should you require service 

for your Appliance.

1.

IN THIS WARRANTY

(a)  ‘acceptable quality’ as referred to in clause 10 of 

this warranty has the same meaning referred to 

in the ACL;

(b)  ‘ACL’ means Trade Practices Amendment 

(Australian Consumer Law) Act (No.2) 2010;

(c)  ‘Appliance’ means any Residentia Group 

product purchased by you accompanied by this 

document;

(d)  ‘ASR’ means Residentia Group authorised 

service representative;

(e)  ‘Residentia Group’ means Residentia Group Pty 

Ltd of 165 Barkly Ave, Burnley VIC 3121, ACN 

600 546 656 in respect of Appliances purchased 

in Australia;

(f )  

‘major failure’ as referred to in clause 10 of 

this warranty has the same meaning referred 

to in the ACL and includes a situation when 

an Appliance cannot be repaired or it is 

uneconomic for Residentia Group, at its 

discretion, to repair an Appliance during the 

Warranty Period;

(g)  ‘Warranty Period’ means:

(i)

 where the Appliance is used for personal, 

domestic or household use (i.e. normal 

single family use) as set out in the 

instruction manual, the Appliance is 

warranted against manufacturing defects 

for 

24

 months, following the date of original 

purchase of the Appliance;

(h)  ‘you’ means the purchaser of the Appliance not 

having purchased the Appliance for re-sale, and 

‘your’ has a corresponding meaning.

2.

 This warranty only applies to Appliances 

purchased and used in Australia and is in 

addition to (and does  

not exclude, restrict, or modify in any way) any  

non-excludable statutory warranties in Australia.

3.  

During the Warranty Period Residentia Group or

its ASR will, at no extra charge if your Appliance 

is readily accessible for service, without special 

equipment and subject to these terms and 

conditions, repair or replace any parts which it 

considers to be defective. Residentia Group or 

its ASR may use remanufactured parts to repair 

your Appliance. You agree that any replaced 

Appliances or parts become the property of 

Residentia Group. This warranty does not apply 

to light globes, batteries, filters, seals or similar 

perishable parts.

4.  

Parts and Appliances not supplied by Residentia

Group are not covered by this warranty.

5.  

You will bear the cost of transportation, travel

and delivery of the Appliance to and from 

Residentia Group or its ASR. If you reside 

outside of the service area, you will bear the 

cost of:

(a)  

travel of an authorised representative;

(b)  

transportation and delivery of the Appliance to

and from Residentia Group or its ASR, in all 

instances, unless the Appliance is transported 

by Residentia Group or its ASR, the Appliance is 

transported at the owner’s cost and risk while in 

transit to and from Residentia Group or its ASR.

6.  

Proof of purchase is required before you can 

make a claim under this warranty.

7.  

You may not make a claim under this warranty

unless the defect claimed is due to faulty or 

defective parts or workmanship. Residentia 

Group is not liable in the following situations 

(which are not exhaustive):

(a)  

the Appliance is damaged by:

(i)

 accident

 

(ii)  

misuse or abuse, including failure to 

properly maintain or service

(iii)  normal wear and tear

 

(iv)  

power surges, electrical storm damage or

incorrect power supply

 

(v)  

incomplete or improper installation

 

(vi)  

incorrect, improper or inappropriate 

operation

 

(vii)  

insect or vermin infestation

 

(viii)  failure to comply with any additional 

instructions supplied with the Appliance;

— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —

14

 

16 

 

Troubleshooting 

 

If you still have a problem with your appliance after checking these basic troubleshooting steps, 

please contact an authorised service person or qualified technician. 

Problem 

Possible Cause 

Solution 

Oven does not switch on. 

Power is switched off. 

Check whether there is power supplied. 

Also check that other kitchen appliances 

are working. 

No heat or oven does not warm 

up. 

Oven temperature control is 

incorrectly set. 

Oven door has been left open. 

Check that the oven temperature control 

knob is set correctly. 

Oven light (if available) does not 

operate. 

Lamp has failed. 

Electrical supply is disconnected 

or switched off. 

Replace lamp according to the 

instructions. 

Make sure the electrical supply is 

switched on at wall socket outlet. 

Cooking is uneven within the 

oven. 

Oven shelves are incorrectly 

positioned. 

Check that the recommended 

temperatures and shelf positions are 

being used. 

Do not frequently open the door unless 

you are cooking things that need to be 

turned. If you open the door often, the 

interior temperature will be lower and this 

may affect the results of your cooking. 

The timer buttons cannot be 

pressed properly. 

There is foreign matter caught 

between the timer buttons. 

Touch model: there is moisture 

on the control panel. 

The key lock function is set. 

Remove the foreign matter and try again. 

Remove the moisture and try again. 

Check whether the key lock function is 

set. 

The oven fan (if available) is 

noisy. 

Oven shelves are vibrating. 

Check that the oven is level. 

Check that the shelves and any bake ware 

are not vibrating or in contact with the 

oven back panel. 

The cooling fan continues to 

operate after the oven is 

switched off. 

Electronically-controlled oven fan 

automatically runs for a certain 

amount of time to cool the oven. 

The fan switches off automatically when 

the electronic components have cooled 

sufficiently. 

The oven has switched itself off. 

Electronically-controlled ovens 

switch off automatically if no 

function is in operation. 

The oven will switch itself off automatically 

to save energy if no other action is taken 

within a certain time frame after switching 

it on or after the end of a cooking 

programme. 

If the door is opened during a 

fan-assisted function, the internal 

fan will stop. 

Electronically-controlled ovens 

with a door switch will stop 

cooking if the oven door is 

opened. 

It is a normal operation of the appliance, 

useful when cooking foods in order to 

avoid excessive heat escaping. When the 

door is closed, the oven will restart to 

normal operation. 

 

 

 

COOKTOPS

 

 

Important Safety Warnings 

IMPORTANT

: Read the assembly instruction section and safety precautions of this booklet carefully before 

removing the contents of this carton. 

1. 

This appliance is not intended for use by persons (including children) with reduced physical, sensory or 

mental capabilities, or lack of experience or knowledge, unless they have been given supervision or 

instruction concerning the use of the appliance by a person responsible for their safety. Children should be 

supervised to ensure that they do not play with the appliance. 

2. 

After removing the packaging, make sure to check if there is any damage to the appliance. If there is any 

damage, never attempt to install the appliance and immediately contact your retailer. As packaging 

materials can be dangerous to children, they need to be collected immediately and put out of reach. 

3. 

In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage 

and power settings, which are specified on the information plate attached to the appliance and/or 

packaging, with the usage conditions available. 

4. 

Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp 

edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable, 

inductive cooking rated cooking vessels only. 

5. 

This appliance is designed for domestic household use only and for the cooking of domestic food 

products. Use as a commercial appliance will void the warranty. It should not to be used in a marine 

environment or outdoors and must be fully built in. Do not use the appliances until fully installed. 

6. 

A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules. 

7. 

The electrical connection must be accessible after installation. The appliance must be electrically isolated 

before any maintenance can be performed. 

8. 

The appliance is not intended to be operated by means of an external timer or separate remote-control 

system. 

9. 

Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the 

appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force. 

10. 

Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this 

appliance. 

11. 

Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium, 

plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to 

the surface. 

12. 

WARNING

 – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench 

access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of 

the unit will be expelled by inbuilt fans – do not block. 

13. 

WARNING

 - The cooktop will become hot during and directly after use. Do not touch the surface during 

this time, as it may be hot and can cause burns. To avoid burns, children should be kept away. 

14. 

Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to 

clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure 

cleaning equipment to clean the appliance. 

15. 

When the appliance is not being used, turn the appliance off. 

16. 

Where this appliance is installed in a caravan, it shall NOT be used as a space heater. 

17. 

Do not modify this appliance. 

18. 

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch 

the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g. 

dishcloth) and dry it with a soft dry tea towel. 

19. 

All cabinetry and materials used in the installation must be able to withstand a minimum temperature of 

50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or 

laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below 

the guidelines given above. Any damage caused by the appliance being installed without adhering to the 

temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the 

under-bench section of the cooktop. 

20. 

Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in 

heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be 

lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without 

cookware placed on it. Do not place empty cookware onto the cooking zones when in use. 

21. 

If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service 

Centre. 

 

Warranty

(b)   the Appliance is modified without authority from 

Residentia Group in writing;

(c)  

the Appliance’s serial number or warranty seal 

has been removed or defaced;

(d)  

the Appliance was serviced or repaired by 

anyone other than Residentia Group, an 

authorised repairer or ASR.

8.  

This warranty, the contract to which it relates 

and the relationship between you and 

Residentia Group are governed by the law 

applicable where the Appliance was purchased. 

9.  

To the extent permitted by law, Residentia 

Group excludes all warranties and liabilities 

(other than as contained in this document) 

including liability for any loss or damage 

whether direct or indirect arising from your 

purchase, use or non use of the Appliance.

10.  

For Appliances and services provided by 

Residentia Group in Australia, the Appliances 

come with a guarantee by Residentia 

Group that cannot be excluded under the 

Australian Consumer Law. You are entitled 

to a replacement or refund for a major 

failure and for compensation for any other 

reasonably foreseeable loss or damage. 

You are also entitled to have the Appliance 

repaired or replaced if the Appliance fails to be 

of acceptable quality and the failure does not 

amount to a major failure. The benefits to you 

given by this warranty are in addition to your 

other rights and remedies under a law in relation 

to the Appliances or services to which the 

warranty relates.

11.  

At all times during the Warranty Period, 

Residentia Group shall, at its discretion, 

determine whether repair, replacement or refund 

will apply if an Appliance has a valid warranty 

claim applicable to it.

12.  

Missing parts are not covered by warranty.  

Residentia Group reserves the right to assess 

each request for missing parts in a case by case 

basis. Any parts that are not reported missing 

in the first week after purchase will not provide 

free of charge.

13.  

To enquire about claiming under this warranty, 

please follow these steps:

(a)  

carefully check the operating instructions, user 

manual and the terms of this warranty;

(b)  

have the model and serial number of the 

Appliance available;

(c)  

have the proof of purchase (e.g. an invoice) 

available;

(d)  

telephone the numbers shown below.

14.  

You accept that if you make a warranty claim, 

Residentia Group and its ASR may exchange 

information in relation to you to enable 

Residentia Group to meet its obligations under 

this warranty.

IMPORTANT

 

Before calling for service, please ensure that the 

steps in point 13 have been followed.

CONTACT SERVICE

→  Service: 

1300 11 HELP (4357)

— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —

Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions 

Australian Customers 

Our goods come with guarantees that cannot be excluded under 

the Australian Consumer Law. You are entitled to a replacement 

or refund for a major failure and for compensation for any other 

reasonably foreseeable loss or damage. You are also entitled to 

have the goods repaired or replaced if the goods fail to be of 

acceptable quality and the failure does not amount to a major 

failure. 

New Zealand Customers 

Nothing herein contained shall be construed in any way as 

excluding or limiting your rights under the Consumer Guarantee 

Act 1993.

 

Our Warranty 

This product is also covered by the manufacturer’s warranty set 

out in this document (Our Warranty). 

Our Warranty is for a period of twenty four (24) months from the 

date of purchase and for refrigeration appliances will have an 

additional thirty six (36) months after the first twenty four (24) 

months on the Sealed System (PARTS only) Compressor & 

condenser etc. The labour cost to replace these parts is the 

responsibility of the customer. This is in addition to (and does 

not exclude, restrict or modify) any rights or remedies to which 

you may already be entitled under the Australian Consumer Law 

or the New Zealand Consumer Guarantee Act 1993 relating to 

this product. Our Warranty (which is subject to the conditions 

below) covers rectification free of charge of any fault arising from 

defective materials or components, or faulty workmanship. The 

product will be repaired or replaced at the option of Omega, and 

all costs of installation, removal, cartage, freight travelling 

expenses and insurance are to be paid by the customer. 

Our Warranty is subject to the following conditions: 
1. That the purchaser contact Omega prior to any product

repair.

2. That the purchaser carefully follows all instructions provided

with the product and complies with all relevant electrical &

plumbing regulations in their State when installing the

product.

3. That the purchaser carefully follows the instructions

provided in the owner’s handbook relating to the proper use

and care of the product and does not use the product for

any purpose other than the DOMESTIC use for which it has

been designed. If the appliance is used in commercial

applications or for rental purposes, Our Warranty is limited

to a warranty of Twelve (12) months covering all parts with

Three (3) months on any labour cost of service or repair.

Service Area 

The provision of service under Our Warranty is limited by the 

boundary / territory area of the nearest service centre. Travelling 

cost incurred for service outside this area is not covered by Our 

Warranty 

 

and service will incur commercial cost to be paid by the 

customer regulated by the number of kilometres travelled 

beyond the service area. These costs will be disclosed to you for 

acceptance by you prior to your claim being processed. 

Microwave ovens must be returned to your nearest Authorised 

Service Centre for repair as they are a carry in serviceable 

appliance.

 

What is Covered by our Warranty 

During the warranty period, Omega or its authorised Service 

Centre will, at no extra charge, if your appliance is readily 

accessible without the need of special equipment and subject to 

the terms and conditions of this warranty, repair or replace any 

parts which it considers defective.

 

What is not Covered by our Warranty 

1. Products installed damaged or incomplete or not in

compliance with the relevant electrical & plumbing

regulations in their State.

2. Normal wear and tear e.g. cleaning, light globes, filters etc.

3. Failure resulting from power surges and electrical storms.

4. Insect or vermin infestation.

5. Unauthorised repairs or use of non-genuine Omega parts.

6. Any failure caused by the product not being used in

accordance with the instruction and the installation manual

provided with the product.

7. Misuse or abuse, including failure to properly maintain or

service.

8. The clearing of blockages in pumps and hoses.

9. Damage which occurs during delivery or installation.

10. Claims to product surface coating due to liquid or solid

spill-overs, accidental damage or damage caused from

cleaning products not recommended by Omega.

How to Claim Our Warranty 

While registering your warranty is not a requirement, for peace 

of mind you can register your warranty at 

omegaappliances.com.au. 

To make a claim under Warranty you will need to contact 

Omega in Australia or New Zealand by using the contact details 

below. 

If you are contacting Omega regarding any warranty claims and 

spare parts inquiries, please make sure you have the following 

information on hand: 

1. Product Name/Model Number

2. Serial Number/s

3. Purchase Date (as per invoice or proof of purchase)

4. Purchased From

5. Warranty Registration Number (if registered)

Contact Us Australia 

Omega is a division of Shriro Australia Pty Ltd  

Phone: 1300 739 033 

Email: [email protected] 

Contact Us New Zealand 

Omega is a division of Monaco Corporation (member of Shriro) 

Phone: 09 415 6000 

Email: [email protected] 

21 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. 

You are entitled to a replacement or refund for a major failure and for compensation for any other 

reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced 

if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The Australian Consumer Law requires the 

inclusion of the following statement with 

this warranty: 

 

 

Important Safety Warnings 

IMPORTANT

: Read the assembly instruction section and safety precautions of this booklet carefully before 

removing the contents of this carton. 

1. 

This appliance is not intended for use by persons (including children) with reduced physical, sensory or 

mental capabilities, or lack of experience or knowledge, unless they have been given supervision or 

instruction concerning the use of the appliance by a person responsible for their safety. Children should be 

supervised to ensure that they do not play with the appliance. 

2. 

After removing the packaging, make sure to check if there is any damage to the appliance. If there is any 

damage, never attempt to install the appliance and immediately contact your retailer. As packaging 

materials can be dangerous to children, they need to be collected immediately and put out of reach. 

3. 

In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage 

and power settings, which are specified on the information plate attached to the appliance and/or 

packaging, with the usage conditions available. 

4. 

Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp 

edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable, 

inductive cooking rated cooking vessels only. 

5. 

This appliance is designed for domestic household use only and for the cooking of domestic food 

products. Use as a commercial appliance will void the warranty. It should not to be used in a marine 

environment or outdoors and must be fully built in. Do not use the appliances until fully installed. 

6. 

A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules. 

7. 

The electrical connection must be accessible after installation. The appliance must be electrically isolated 

before any maintenance can be performed. 

8. 

The appliance is not intended to be operated by means of an external timer or separate remote-control 

system. 

9. 

Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the 

appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force. 

10. 

Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this 

appliance. 

11. 

Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium, 

plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to 

the surface. 

12. 

WARNING

 – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench 

access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of 

the unit will be expelled by inbuilt fans – do not block. 

13. 

WARNING

 - The cooktop will become hot during and directly after use. Do not touch the surface during 

this time, as it may be hot and can cause burns. To avoid burns, children should be kept away. 

14. 

Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to 

clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure 

cleaning equipment to clean the appliance. 

15. 

When the appliance is not being used, turn the appliance off. 

16. 

Where this appliance is installed in a caravan, it shall NOT be used as a space heater. 

17. 

Do not modify this appliance. 

18. 

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch 

the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g. 

dishcloth) and dry it with a soft dry tea towel. 

19. 

All cabinetry and materials used in the installation must be able to withstand a minimum temperature of 

50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or 

laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below 

the guidelines given above. Any damage caused by the appliance being installed without adhering to the 

temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the 

under-bench section of the cooktop. 

20. 

Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in 

heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be 

lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without 

cookware placed on it. Do not place empty cookware onto the cooking zones when in use. 

21. 

If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service 

Centre. 

 

 

16 

 

Troubleshooting 

 

If you still have a problem with your appliance after checking these basic troubleshooting steps, 

please contact an authorised service person or qualified technician. 

Problem 

Possible Cause 

Solution 

Oven does not switch on. 

Power is switched off. 

Check whether there is power supplied. 

Also check that other kitchen appliances 

are working. 

No heat or oven does not warm 

up. 

Oven temperature control is 

incorrectly set. 

Oven door has been left open. 

Check that the oven temperature control 

knob is set correctly. 

Oven light (if available) does not 

operate. 

Lamp has failed. 

Electrical supply is disconnected 

or switched off. 

Replace lamp according to the 

instructions. 

Make sure the electrical supply is 

switched on at wall socket outlet. 

Cooking is uneven within the 

oven. 

Oven shelves are incorrectly 

positioned. 

Check that the recommended 

temperatures and shelf positions are 

being used. 

Do not frequently open the door unless 

you are cooking things that need to be 

turned. If you open the door often, the 

interior temperature will be lower and this 

may affect the results of your cooking. 

The timer buttons cannot be 

pressed properly. 

There is foreign matter caught 

between the timer buttons. 

Touch model: there is moisture 

on the control panel. 

The key lock function is set. 

Remove the foreign matter and try again. 

Remove the moisture and try again. 

Check whether the key lock function is 

set. 

The oven fan (if available) is 

noisy. 

Oven shelves are vibrating. 

Check that the oven is level. 

Check that the shelves and any bake ware 

are not vibrating or in contact with the 

oven back panel. 

The cooling fan continues to 

operate after the oven is 

switched off. 

Electronically-controlled oven fan 

automatically runs for a certain 

amount of time to cool the oven. 

The fan switches off automatically when 

the electronic components have cooled 

sufficiently. 

The oven has switched itself off. 

Electronically-controlled ovens 

switch off automatically if no 

function is in operation. 

The oven will switch itself off automatically 

to save energy if no other action is taken 

within a certain time frame after switching 

it on or after the end of a cooking 

programme. 

If the door is opened during a 

fan-assisted function, the internal 

fan will stop. 

Electronically-controlled ovens 

with a door switch will stop 

cooking if the oven door is 

opened. 

It is a normal operation of the appliance, 

useful when cooking foods in order to 

avoid excessive heat escaping. When the 

door is closed, the oven will restart to 

normal operation. 

 

 

 

Содержание OCC64KZTGG

Страница 1: ...Instruction Manual 60cm Ceramic Cooktop OCC64KZTGG OCC64KZCOM...

Страница 2: ...k that the shelves and any bake ware are not vibrating or in contact with the oven back panel The cooling fan continues to operate after the oven is switched off Electronically controlled oven fan aut...

Страница 3: ...en left open Check that the oven temperature control knob is set correctly Oven light if available does not operate Lamp has failed Electrical supply is disconnected or switched off Replace lamp accor...

Страница 4: ...or damage to the glass ceramic cracks scratches or splits the appliance must be switched off and disconnected from the electrical supply to prevent the possibility of an electric shock Repairs to the...

Страница 5: ...ns etc General Instructions After removing the packaging material from the appliance and its accessories ensure that the appliance is not damaged If you suspect any damage do not use it and contact an...

Страница 6: ...op so that after the hob is installed the following requirements are followed B mm 590 min A mm 50 T mm 520 min C mm 50 H mm 41 47 5 min E mm 500 C1 mm 560 min F mm 10 C2 mm 490 G mm 20 D mm 50 I mm 2...

Страница 7: ...d efficiently earthed always ensure that the earthing is efficient if you have any doubts call in a licensed electrician to check the system The manufacturer declines all responsibility for damage res...

Страница 8: ...arm position 2 3 Heating position at low heat 4 5 6 Cooking roasting and boiling position Residual Heat Indicator After using the hob there will be heat stored in the vitro ceramic glass called residu...

Страница 9: ...ry before placing it on the hob While the cooking zone is in operation it is important to ensure that the pan is centred correctly above the zone In order to conserve energy never use a pan with a dif...

Страница 10: ...ng zones when in use 21 If any cracking is noticed on the cooktop turn the appliance off immediately and call your Omega Service Centre Warranty b the Appliance is modified without authority from Resi...

Страница 11: ...15 When the appliance is not being used turn the appliance off 16 Where this appliance is installed in a caravan it shall NOT be used as a space heater 17 Do not modify this appliance 18 Do not use ha...

Страница 12: ...to product surface coating due to liquid or solid spill overs accidental damage or damage caused from cleaning products not recommended by Omega How to Claim Our Warranty While registering your warran...

Страница 13: ...15 When the appliance is not being used turn the appliance off 16 Where this appliance is installed in a caravan it shall NOT be used as a space heater 17 Do not modify this appliance 18 Do not use ha...

Страница 14: ...to the temperature limits set out above will be the liability of the owner To avoid any hazards limit access to the under bench section of the cooktop 20 Damage can occur to bench tops if pots and pa...

Страница 15: ...which it has been designed If the appliance is used in commercial applications or for rental purposes Our Warranty is limited to a warranty of Twelve 12 months covering all parts with Three 3 months...

Страница 16: ...1...

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