FOR
WARRANTY
RETURNS, please have the following
information available BEFORE contacting OMEGA:
1. P.O. number under which the product was
PURCHASED,
2. Model and serial number of the product under
warranty, and
3. Repair instructions and/or specific problems
relative to the product.
WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for
a period of
13 months
from date of purchase. OMEGA Warranty adds an additional one (1) month
grace period to the normal
one (1) year product warranty
to cover handling and shipping time. This
ensures that OMEGA's customers receive maximum coverage on each product.
If the unit should malfunction, it must be returned to the factory for evaluation. OMEGA's Customer
Service Department will issue an Authorized Return (AR) number immediately upon phone or written
request. Upon examination by OMEGA, if the unit is found to be defective it will be repaired or replaced
at no charge. OMEGA's WARRANTY does not apply to defects resulting from any action of the
purchaser, including but not limited to mishandling, improper interfacing, operation outside of design
limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows
evidence of having been tampered with or shows evidence of being damaged as a result of excessive
corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other
operating conditions outside of OMEGA's control. Components which wear are not warranted, including
but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA
neither assumes responsibility for any omissions or errors nor assumes liability for any
damages that result from the use of its products in accordance with information provided by
OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it will be
as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF
TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF
LIABILITY: The remedies of purchaser set forth herein are exclusive and the total liability of
OMEGA with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the
component upon which liability is based. In no event shall OMEGA be liable for consequential,
incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a
"Basic Component" under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in
medical applications or used on humans. Should any Product(s) be used in or with any nuclear
installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes
no responsibility as set forth in our basic WARRANTY/ DISCLAIMER language, and additionally,
purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever
arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS/ INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED
RETURN (AR) NUMBER FROM OMEGA'S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO
AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of
the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.
OMEGA's policy is to make running changes, not model changes, whenever an improvement is
possible. This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 1996 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in
whole or in part, without prior written consent of OMEGA ENGINEERING, INC.
OMEGAnet
SM
On-Line Service:
http://www.omega.com
Internet e-mail: [email protected]
Servicing North America:
USA:
One Omega Drive, Box 4047
ISO 9001 Certified
Stamford, CT 06907-0047
Tel: (203) 359-1660
FAX: (203) 359-7700
e-mail: [email protected]
Canada:
976 Bergar
Laval (Quebec) H7L 5A1
Tel: (514) 856-6928
FAX: (514) 856-6886
e-mail: [email protected]
For Immediate Technical or Application Assistance:
USA and Canada:
Sales Service: 1-800-826-6342 1-800-TC-OMEGA
SM
Customer Service: 1-800-622-2378 / 1-800-622-BEST
SM
Engineering Service: 1-800-872-9436 / 1-800-USA-WHEN
SM
TELEX: 996404 EASYLINK 62968934 CABLE: OMEGA
Mexico and
Tel: (95) 800-TC-OMEGA
SM
FAX: (95) 203-359-7807
Latin America:
En Espanol: (203) 359-1660 ext: 2203
e-mail: [email protected]
Servicing Europe:
Benelux:
Postbus 8034,1180 LA Amstelveen, The Netherlands
Tel: (31) 20 6418405
FAX: (31) 20 6434643
Toll Free in Benelux: 06 0993344 e-mail: [email protected]
Czech Republic:
Ostravska 767, 733 01 Karvina
Tel: 420 (69) 6311627
FAX: 420 (69) 6311114
e-mail: [email protected]
France:
9, rue Denis Papin, 78190 Trappes
Tel: (33) 130-621-400
FAX: (33) 130-699-120
Toll Free/France: 0800-4-06342
e-mail: [email protected]
Germany/Austria:
Daimlerstrasse 26, D-75392 Deckenpfronn, Germany
Tel: 49 (07056) 3017
FAX: 49 (07056) 8540
Toll Free in Germany: 0130 11 21 66
e-mail: [email protected]
United Kingdom:
25 Swannington Road,
P.O. Box 7, Omega Drive,
150 9002 Certified
Broughton Astley, Leicestershire, Irlam, Manchester,
LE9 6TU, England
M44 5EX, England
Tel: 44 (1455) 285520
Tel: 44 (161) 777-6611
FAX: 44 (1455) 283912
FAX: 44 (161) 777-6622
Toll Free in England: 0800-488-488
e-mail: [email protected]
It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply.
OMEGA is constantly pursuing certification of its products to the European New Approach Directives.
OMEGA will add the CE mark to every appropriate device upon certification.
The information contained in this document is believed to be correct but OMEGA Engineering, Inc.
accepts no liability for any errors it contains, and reserves the right to alter specifications without notice.
WARNING: These products are not designed for use in, and should not be used for, patient connected
applications.
FOR
NON-WARRANTY REPAIRS
, consult
OMEGA for current repair charges. Have the
following information available BEFORE
contacting OMEGA:
1. P.O. number to cover the COST of the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific problems
relative to the product.
