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15

Troubleshooting

PROBLEM

POSSIBLE CAUSE

CORRECTIVE ACTION

Pilot won’t light.

Cylinder valve is closed.

Open valve.

Blockage in orifice or pilot tube.

Clean or replace orifice or pilot 

tube.

Air in gas line.

Open gas line and bleed it 

(pressing control knob in) for not 

more than 1 - 2 minutes or until 

you smell gas.

Low gas pressure with cylinder 

valve fully open.

Turn cylinder valve OFF and 

replace cylinder.

Igniter fails.

Use match to light pilot; obtain new 

igniter and replace.

Pilot won’t stay lit

Dirt built up around pilot.

Clean dirt from around pilot.

Connection between gas valve and 

pilot assembly is loose.

Tighten connection and perform 

leak check.

Thermocouple is not operating 

correctly.

Replace thermocouple.

Burner won’t light.

Propane cylinder is frosted over.

Wait until the propane cylinder 

warms up and becomes unfrosted.

Blockage in orifice.

Clear blockage.

Control knob is not in ON position. Turn control knob to ON.

Burner flame is low.

Gas pressure is low.

Turn cylinder valve OFF and 

replace cylinder.

Outdoor temperature is less than 

40ºF and tank is less than 1/4 full.

Use a full cylinder.

Control knob fully ON.

Check burner and orifices for 

blockage.

Carbon build-up. Thick black 

smoke.

Dirt or film on reflector and burner 

screen.

Clean reflector and burner screen.

Blockage in burner.

Remove blockage and clean 

burner inside and outside.

REFERENCE

Item Number Model Number

Description

Manufacturer Model 

Number

43584

PH-CN-1800-C

Patio Heater Column 71" / 1800mm

Stainless Steel 34000 BTU Propane

BYH-A-SS

43585

PH-CN-2105-C

Patio Heater Column 83" / 2105mm

Stainless Steel 42000 BTU Propane

BYH-B-SS

Содержание PH-CN-1800-C

Страница 1: ...Revised 07 14 2017 Factory CSA approved Toll Free 1 800 465 0234 Fax 905 607 0234 Email service omcan com www omcan com Patio Heaters Models PH CN 1800 C 2105 C Items 43584 43585 Instruction Manual...

Страница 2: ...16 17 18 19 Table of Contents Section General Information Safety and Warranty Technical Specifications Installation Operation Maintenance Troubleshooting Parts Breakdown Notes Warranty Registration M...

Страница 3: ...e It s of the utmost importance to save these instructions for future reference Also save the original box and packaging for shipping the equipment if servicing or returning of the machine is required...

Страница 4: ...uier modificaci n a la m quina an la la garant a y puede causar da os a las personas usando la m quina mientras esta en el funcionamiento REVISE EL PAQUETE A SU LLEGADA Tras la recepcion de un envio O...

Страница 5: ...ter in areas with high dust content Minimum heater clearances from combustible materials three 3 feet from the sides two 2 feet from the top Never store propane near high heat open flames pilot lights...

Страница 6: ...ke sure propane cylinder valve outlet is clean During set up check all connections and fittings for leaks using soapy water Never use a flame Use as a heating appliance only Never alter in any way or...

Страница 7: ...n authorized service technician to repair the equipment locally Unauthorized maintenance will void the warranty Warranty covers electrical and part failures not improper use Please see www omcan com w...

Страница 8: ...m Total Height 70 9 1800mm 82 9 2105mm Power 11KW Consumption per Hour 800g hr Item Number 43584 43585 Installation PREPARATION Before beginning assembly of product make sure all parts are present Com...

Страница 9: ...nk housing using 4pcs screw M5X10 4 Assemble the mesh Secure the mesh to the Heating Body using 3pcs screw M5X10 5 Assemble the upper protective mesh to the heating body directly 6 Assemble the reflec...

Страница 10: ...es with national fuel gas code ANS Z223 1 NFPA54 natural gas and propane Installation Code CSA B149 1 or propane storage and handling code B149 2 A dented rusted or damaged propane cylinder may be haz...

Страница 11: ...pt to operate until you have read and understand all General Safety Information in this manual and all assembly is complete and leak checks have been performed BEFORE TURNING GAS SUPPLY ON 1 Your heat...

Страница 12: ...the heater s first use Smoke and odor from the burning of oils used in manufacturing will appear Both smoke and odor will dissipate after approximately 30 minutes The heater should NOT produce thick...

Страница 13: ...s of outstanding performance from your heater make sure you perform the following maintenance activities on a regular basis KEEP EXTERIOR SURFACES CLEAN 1 Use warm soapy water for cleaning Never use f...

Страница 14: ...t with inclement weather such as rain sleet hail snow dust and debris If desired cover heater to protect exterior surfaces and to help prevent build up in air passages Note Wait until heater is cool b...

Страница 15: ...hermocouple Burner won t light Propane cylinder is frosted over Wait until the propane cylinder warms up and becomes unfrosted Blockage in orifice Clear blockage Control knob is not in ON position Tur...

Страница 16: ...16 Parts Breakdown Model PH CN 1800 C 43584 Model PH CN 2105 C 43585...

Страница 17: ...ud for BYHASS BYHCSS 2 63402 Protective Guard Support Tube for BYHASS BYHCSS 7 63407 Burner and Control Box for BYHASS BYHCSS 12 63398 Flame Screen for BYHASS BYHCSS 3 63403 Glass Tube for BYHASS BYHC...

Страница 18: ...18 Notes...

Страница 19: ...er online by visiting OMCAN PRODUCT WARRANTY REGISTRATION 3115 Pepper Mill Court Mississauga Ontario Canada L5L 4X5 www omcan com warrantyregistration html or email to service omcan com Purchaser s In...

Страница 20: ...relations avec nos clients et les fabricants de valeur Aujourd hui avec des partenaires en Am rique du Nord Europe Asie et Am rique du Sud nous travaillons continuellement am liorer et d velopper l e...

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