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1.6

Package Contents

Before starting up the mobile phone, check the package contents.

If anything is missing or damaged, please contact our Service

Department.

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Mobile phone, NEO

●

Rechargeable battery

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USB cable

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Power adapter

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Charging cradle

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Protective cover

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Quick reference guide

1.7

Accessories

Only connect original accessories from GO Europe GmbH to

your mobile phone.
You can also order the optionally available headset or replace-

ment battery.
Please contact our service department for more information (see

Page 65

Содержание 2286

Страница 1: ...G Senior Smartphone Operating Manual ...

Страница 2: ... 20 2 1 Function Keys Page 21 2 2 Switching On the Mobile Phone Page 22 2 3 Switching Off the Mobile Phone Page 22 2 4 Screen Lock Page 23 2 5 Starting the Mobile Phone for the First Time Page 24 2 6 Start Screen Page 26 2 7 Status Bar Page 28 2 8 Screen Keyboard Page 32 2 9 Mobile Phone Menu Page 33 3 Using the Main Functions Page 34 3 1 Making a Call Page 35 3 2 Taking a Call Page 36 3 3 Rejecti...

Страница 3: ...rnet Page 52 5 6 Calculator Page 52 5 7 Youtube Page 53 5 8 Torch Page 53 5 9 WhatsApp Page 54 5 10 mediteo Page 55 5 11 Creating a Screenshot Page 55 6 Troubleshooting Page 56 6 1 Restarting the Mobile Phone Page 56 6 2 Restoring the Default Factory Settings Page 57 6 3 Questions and Answers FAQ Page 58 7 Appendix Page 63 7 1 Symbols Page 63 7 2 Disposal Page 64 7 3 Declaration of Conformity Page...

Страница 4: ... notations are used in this operating manual Lists List point 1 List point 2 Instruction steps 1 Instruction step 1 2 Instruction step 2 Buttons Keys On Off button Navigation through the menus Menu 1 Menu 2 Menu 3 Display Texts All Apps This symbol and other similar symbols indicate warnings regard ing certain situations which could lead to personal injuries or damage to the mobile phone This symb...

Страница 5: ...se display texts correspond to the texts which appear on the screen of your mobile phone Framed texts are provided in the following operating steps These frames indicate texts which can appear in the display of the mobile phone If several display texts are illustrated in succession you must navi gate to each one by tapping on the individual buttons e g All Apps then Contacts one after the other to...

Страница 6: ...y when handling and using the mobile phone WARNING Risk of electric shock Never attempt to open and repair the mobile phone or accessories yourself Never touch bare contacts with metallic objects Never plug in or disconnect the power plug with wet hands WARNING Risk of suffocation Keep out of reach of children Keep packaging materials and protective foils as well as bat teries out of reach of chil...

Страница 7: ... incoming call first and then hold the mobile phone to your ear This prevents any possible hearing damage IMPORTANT Do not use the phone in prohibited areas Prohib ited areas could include hospitals petrol stations aeroplanes etc Please observe local regulations IMPORTANT With regard to emergencies do not rely on the mobile phone alone For technical reasons it is not possible to guarantee a reliab...

Страница 8: ...ile phone Please note that in such cases the terms of warranty related to the mobile phone are annulled by GO Europe GmbH If you want to extend the functions provided by the mobile phone you must set up a Google account A Google account can provide convenient functions such as automatic backup of your contacts You can also install more apps applications via Google Play How to set up a Google accou...

Страница 9: ...ne to avoid accidentally short circuiting the battery contacts Keep the battery contacts clean and free of dirt The battery can be charged discharged hundreds of times but its service life is limited Replace the battery when the battery power has decreased noticeably To prevent unnecessary power consumption via the power adapter plug disconnect the power adapter plug from the power socket when the...

Страница 10: ...ent Mobile phone NEO Rechargeable battery USB cable Power adapter Charging cradle Protective cover Quick reference guide 1 7 Accessories Only connect original accessories from GO Europe GmbH to your mobile phone You can also order the optionally available headset or replace ment battery Please contact our service department for more information see Page 65 ...

Страница 11: ...G 11 ...

Страница 12: ...obile phone Familiarise yourself with all the operating elements before starting to use the mobile phone 1 2 3 4 5 6 8 2 7 9 10 1 Display 1 2 Loudspeaker 1 3 Camera front 1 4 Volume buttons 1 5 On Off button 1 6 Camera key 1 7 Back button 1 8 Home key 1 9 Call button 1 10 Charge contacts ...

Страница 13: ... rear side of the mobile phone Familiarise yourself with all the operating elements before starting to use the mobile phone 121 13 14 15 16 11 1 11 Camera LED 1 12 Camera rear 1 2 13 Headphone connection 1 3 14 SOS key 1 4 15 Battery compartment cover 1 5 16 USB port ...

Страница 14: ...1 10 Putting the Mobile Phone into Operation This chapter provides information on how to put your mobile phone into operation Your mobile phone is ready for use in just a few steps Nano SIM Micro SIM microSD ...

Страница 15: ...lso offers the Dual SIM function which means that you can install two SIM cards The mobile phone can be fitted with SIM cards of the following formats 1 micro SIM card 1 nano SIM card 1 Remove the battery compartment cover 1 15 2 Insert the SIM card in the corresponding slot Ensure the SIM card is aligned correctly Nano SIM Micro SIM ...

Страница 16: ...d in the equipment supplied with a memory of up to 32 GB in the mobile phone You need a microSD memory card for example if you want to take lots of photos or record lots of videos with the camera 1 Place the microSD memory card in the compartment with the contacts facing down as illustrated When doing so ensure the microSD memory card is aligned correctly microSD ...

Страница 17: ...r mobile phone you must insert the re chargeable battery supplied 1 Insert the battery as shown When doing so ensure the bat tery is aligned correctly 2 Replace the battery compartment cover 1 15 The battery com partment cover 1 15 latches audibly into place ...

Страница 18: ...USB cable to the power adapter 2 Connect the USB cable to the USB port 3 16 on the mobile phone 3 Connect the plug on the power adapter to a properly installed power socket CAUTION Do not remove the battery while the mobile phone is being charged This could damage the phone Disconnect the plug of the power adapter from the mo bile phone before changing or removing the battery ...

Страница 19: ...ower adapter plug 2 Connect the USB cable to the charging cradle 3 Connect the plug on the power adapter to a properly installed power socket 4 Insert the mobile phone in the charging cradle with the charge contacts 1 10 facing down as illustrated INFO Insert the mobile phone in the charging cradle without the protective cover otherwise the charge contacts 1 10 will be covered ...

Страница 20: ... stylus The following overview indicates the finger movements to use Tap your finger on the buttons or elements to start functions Swipe your finger through lists and views to scroll in them Draw two fingers apart on an element or view on the screen to zoom in This finger move ment is not available in all applications Move two fingers towards each other on an element or view on the screen to zoom ...

Страница 21: ...start screen and switch be tween applications keep pressed Back button Navigate one menu step back Increase volume button Increase the volume of ringing tones conver sations and media playback louder Lower volume button Lower the volume of ringing tones conversa tions and media playback quieter On Off button Switch the mobile phone on off restart it or create a screenshot Camera key Open the camer...

Страница 22: ...rt screen appears after a short time When starting the mobile phone up for the first time please pro ceed with the initial installation as described on Page 24 2 3 Switching Off the Mobile Phone 1 Press the On Off button for 3 seconds 2 Tap on the Off button The mobile phone is switched off The screen display goes out ...

Страница 23: ...ute if there is no input within that time 2 4 1 Locking the Screen 1 Press the On Off button briefly The screen goes out the screen lock is activated 2 4 2 Unlocking the Screen 1 Press any button briefly The screen lock display appears 2 Depending on the type of screen lock you have selected draw the pattern you have defined enter your PIN or password swipe your finger over the display from bottom...

Страница 24: ...u want to zoom the display 4 Tap on the START button 5 If you are within the connection range of a wireless home net work WIFI WLAN select the required wifi network and log on Then tap on the Connect button The mobile phone then searches for updates This process can take a few minutes 6 Optionally Transfer apps and data from a different mobile phone to your new mobile phone Follow the subsequent i...

Страница 25: ...on the Skip button 10 Optionally Adapt it in other steps provided by Google Servic es such as Google Assistant voice control or Google Play 11 Follow the subsequent instructions provided by the set up wizard If the mobile phone has an internet connection the mobile phone performs an update when the set up is complet ed successfully This process can take a few minutes ...

Страница 26: ...t screen displays the following elements 1 2 3 2 2 4 1 Status bar 3 All Apps applications 2 App 3 4 Time and Date Swipe with your finger on the screen from right to left to open other pages of the start screen and display more apps ...

Страница 27: ... the button beside an app The app is removed from the start screen 2 6 2 Moving the Apps on the Start Screen You can shift the positions of the apps displayed on the start screen Press the Home button The start screen appears 5 Press and hold the app you want to move for approx 2 sec onds The app can now be moved and you can drag it to a new position 6 Drag the app to the required position INFO Yo...

Страница 28: ... munication functions mobile phone wifi Bluetooth are switched off Settings necessary Indicates that certain settings must still be defined in the mobile phone GPS Indicates a connection to the global navigation satellite system for determining your position Important for navigation apps Call in progress Indicates that a call is currently in progress Missed call Indicates that one or more phone ca...

Страница 29: ...r a timer is switched on Unread e mails Indicates that one or more e mails received have not been read Google Mail Unread messages Indicates that one or more mes sages received SMS MMS have not been read Roaming Indicates that the mobile phone is connect ed to a different mobile phone network This occurs when abroad for example Vibration Indicates that the mobile phone will vibrate not ring when a...

Страница 30: ... Menu You can use the status bar to open out the Quick Access menu and view further information on notifications and define more settings 1 Tap a finger on the status bar and swipe downwards on the screen The Quick Access menu opens out ...

Страница 31: ...G 31 2 Tap a finger on the Quick Access menu and swipe down wards on the screen The Quick Access menu is extended and displays even more functions ...

Страница 32: ...hone display as soon as you tap on a corresponding input field 1 Tap on any input field on the screen The screen keyboard appears 2 Tap on the screen keyboard to enter the relevant characters and digits INFO Press and hold on a character to select further charac ters special characters 3 Optionally Press on the Back button to clear the screen keyboard from the display ...

Страница 33: ...opically organised groups submenus The following descriptions always assume that the starting point for the operation is the mobile phone s start screen press the Home button The higher level menus e g Contacts Messages or Settings can be accessed using the All Apps button ...

Страница 34: ...functions is provided in Chapter 5 Useful Functions on Page 50 Information on the settings defined for the mobile phone is provid ed in Chapter 4 Mobile Phone Settings on Page 48 The sections below describe the functions and indicate the sym bols assigned to the individual apps This simplifies orientation when using the mobile phone ...

Страница 35: ...one app appears 2 Tap on the Dialpad button The dialling keypad dialpad appears 3 Enter the required phone number using the keys on the dial pad INFO Incorrect entries can be cleared using the X button 4 Tap on the Dial button The phone number is dialled ...

Страница 36: ...Call The mobile phone need not be unlocked in order to take a call 1 Swipe your finger from the bottom to the top of the screen The incoming call is taken 1 Alternatively press the Call button The incoming call is taken ...

Страница 37: ...G 37 3 3 Rejecting a Call 1 Swipe your finger from the middle to the bottom of the screen The incoming call is rejected The caller hears the busy signal ...

Страница 38: ...peaker 1 When a call is in progress tap on the Speaker button The caller can then be heard via the loudspeaker 2 Tap on the Speaker button again The caller can no longer be heard via the loudspeaker 3 4 3 Muting the Microphone You can switch the microphone off while the call is in progress Muting the phone means that the call continues to be connected you can still hear the caller but the caller c...

Страница 39: ...onference Facility You can set up a conference call meaning communicating with at least two other parties at the same time 1 When a call is in progress tap on the Add call button and dial the phone number of another person 2 Tap on the Call button The new person is called During this time the call with the first caller is held until the second person has taken the call and you start the conference...

Страница 40: ...ickly or assign them as picture dialling contacts 1 Navigate to All Apps Contacts 2 Tap on the button 3 Enter the name and phone number at least Tap on the Save button The new contact has been saved 3 5 1 Editing a Contact You can edit contacts in the phone book 1 Navigate to All Apps Contacts 2 Select the required contact 3 Tap on the Edit contact button 4 Edit the information concerning the cont...

Страница 41: ...amera to take a photo Take photo button or select a photo from the gallery on the mobile phone Choose photo button 6 Define the size of the picture and tap on the Done button 7 Tap on the Save button A picture has been defined for the contact 3 5 3 Deleting a Contact You can delete contacts from the phone book 1 Navigate to All Apps Contacts 2 Select the required contact 3 Tap on the Menu button 4...

Страница 42: ...eed Dialling Via Picture The speed dialling via picture function enables you to call your favourite contacts conveniently and directly You can define up to six contacts for the speed dialling via picture function ...

Страница 43: ...ng the Picture Dialling Function 1 Press the Home button The start screen appears 2 Swipe your finger from left to right on the screen The picture dialling list appears 3 Tap on the contact required 4 Tap on the Call button The contact is called 3 6 3 Writing a Text Via the Picture Dialling List 1 Press the Home button The start screen appears 2 Swipe your finger from left to right on the screen T...

Страница 44: ...rd 4 Enter the required text in the input field using the screen keypad Tap on the SMS button The text message is sent 3 7 2 Viewing Messages SMS MMS 1 Tap on the SMS button 2 Tap on the message to be viewed Messages which have not yet been read appear in bold print The message is opened 3 7 3 Deleting Messages SMS MMS 1 Tap on the SMS button 2 Press on the message to be deleted and keep it presse...

Страница 45: ... Camera button for approx 2 seconds The camera app opens The subject in front of the camera lens appears on the mobile phone screen 2 Tap on the Picture button The camera activates the photo mode INFO Tap on the Flash button in order to set the flash function as required Off Automatic On Tap on the Change camera button to switch to the front camera selfie cam 3 Press the Camera button The image cu...

Страница 46: ...atic On Tap on the Change camera button to switch to the front camera selfie cam 3 Press the Camera button Recording begins The current recording time is displayed in the top section of the screen 4 Press the Camera button again Recording is stopped and the video is saved 3 8 3 Adjusting Camera Settings You can adjust the settings defining the photo and video quality e g image size 1 Press the Cam...

Страница 47: ...ive phone numbers can be assigned for the SOS function NOTE Never assign official emergency call numbers e g 112 A false alarm can lead to considerable costs which could be charged to you 3 9 1 Assigning Phone Numbers to the SOS Function 1 Navigate to All Apps SOS 2 Tap on the SOS Numbers button 3 Select one of the free locations SOS phone numbers 1 5 4 Enter the required phone number using the sc...

Страница 48: ...the status bar Rechargeable battery Current battery charge and remaining time settings for the battery e g save energy mode Display Settings for the display screen such as screen background screensaver standby mode and font sizes Tones Settings for ringing tones volumes vibration and silent Memory Memory capacity and occupied memory settings for memory card Data protection Settings and information...

Страница 49: ...er sleep time programme digital well being Google Services and settings for Google System Language gestures date and time backup resetting to factory settings About the phone Model and hardware IMEI numbers legal information Android version NOTE Please note that the name and position of settings could be altered by automatic update of the Android operating system This operating manual describes th...

Страница 50: ...e account button to set up a new Google account 5 Follow the instructions to create the Google account You have successfully created a Google account 5 2 Blocked Numbers It is possible to select phone numbers and block them whereby you cannot then receive calls or texts from the blocked numbers 1 Navigate to All Apps Contacts 2 Tap on the Menu button 3 Tap on the Settings button 4 Swipe your finge...

Страница 51: ...t up a new e mail account 5 4 Calendar A calendar is already installed on your mobile phone 1 Navigate to All Apps Calender 2 Tap on the button and select the view required 5 4 1 Entering Events in the Calendar You can enter various forthcoming events in the calendar and set up a reminder for them if required The following actions can be entered destination reminder task appointment 1 Tap on the b...

Страница 52: ...o All Apps Chrome NOTE When opening the web browser for the first time you must read the site policy and accept it if you agree 2 Enter the search term you require or the specific web site in the input field The result of the search or web site specified is displayed 5 6 Calculator A calculator is already installed on your mobile phone 1 Navigate to All Apps Calculator 2 Tap on the required operat...

Страница 53: ...igate to All Apps Youtube 2 Enter a search term in the search bar or select the required video directly 5 8 Torch A torch app is already installed on your mobile phone The torch app uses the flash function of the mobile phone 1 Navigate to All Apps Torch 2 Tap on the ON button The torch is switched on 3 Tap on the OFF button The torch is switched off ...

Страница 54: ...nnection NOTE To avoid extra costs you need access to a wireless network WIFI WLAN or a reasonable tariff from your mobile phone provider 1 Navigate to All Apps WhatsApp NOTE When opening WhatsApp for the first time you must read the site policy and accept it if you agree 2 Follow the instructions to set up a WhatsApp account You have successfully set up a WhatsApp account INFO Further information...

Страница 55: ...d accept it if you agree 2 You can register for a CGM LIFE account if required or start without an account 3 Follow the instructions provided to set up and use mediteo INFO Further information is available online at www mediteo com 5 11 Creating a Screenshot 1 Press the On Off button for 3 seconds 2 Tap on the Screenshot button A photo of the current screen content is created 3 Alternatively Press...

Страница 56: ...ne 1 Press the On Off button for 3 seconds 2 Tap on the Restart button The mobile phone is restarted 3 Wait until the start screen appears in the display If the mobile phone cannot be restarted in this way proceed as follows 1 Remove the battery from the mobile phone and wait a mo ment 2 Insert the battery back in the phone see Page 17 3 Press the On Off button for 3 seconds to switch the mobile p...

Страница 57: ...le phone must be set up and configured again 1 Navigate to All Apps Settings System Advanced Reset options IMPORTANT As a result of resetting the default factory set tings all your personal settings and data will be deleted from the mobile phone 2 Tap on the Erase all data factory reset button 3 Wait a few minutes until the process has finished 4 Set up your mobile phone again see Page 24 ...

Страница 58: ...lly Charge the battery in the mo bile phone Neither the signal strength nor my mobile phone net work are displayed on the start screen There is no mobile communication connection Your mobile phone could be in a location without any network coverage Move to a different location or contact your mobile phone provider Check that the SIM card is inserted correctly Further information is provided in Sec...

Страница 59: ...hone does not react when keys are pressed Your mobile phone can occasionally crash Remove the battery wait 30 seconds replace the battery in the phone and start it up again Further information is provided in Section 2 1 Function Keys on Page 21 The battery cannot be charged or is empty within a short time Charge the mobile phone for at least 2 hours Please note that the battery only reaches its fu...

Страница 60: ...d in Section 5 1 Setting Up a Google Account on Page 50 How can I activate the wifi or Bluetooth function on the mobile phone The settings for wifi WLAN or Bluetooth are in various menus To switch the wifi on and be able to adjust settings navigate to All Apps Settings Network Internet To switch Bluetooth on and be able to adjust settings navigate to All Apps Settings Connected devices How can I f...

Страница 61: ...l Apps Settings Sound Tap on the Phone ringtone button and select the ringing tone required The re spective ringing tone selected plays briefly Confirm the selection by tapping the OK button How can I change the notification sound e g SMS text of the mobile phone Navigate to All Apps Settings Sound Tap on the Default notification sound button and select the notification sound required The respecti...

Страница 62: ...o not currently have a Google account you can register free of charge Further information is provided in Section 5 1 Setting Up a Google Account on Page 50 To save data and apps navigate to All Apps Settings System Tap on the Backup button and activate the Back up to Google Drive button How can I transfer data and apps from my old mo bile phone to my new mobile phone If your old mobile phone has a...

Страница 63: ...the mobile phone 7 1 Symbols The following symbols are provided on the packaging of the mo bile phone The symbols and their significance are listed below Hearing aid compatible HAC SOS function Convenient picture dialling Medication reminder app mediteo is prein stalled Android10 ...

Страница 64: ...id ed by your local public waste management authorities Packaging materials must be disposed of according to local regulations 7 3 Declaration of Conformity GO Europe GmbH Zum Kraftwerk 1 45527 Hattingen Germa ny hereby declares that this mobile phone fulfils the basic require ments and other relevant provisions stipulated in the Directive 2014 53 EC The CE mark on the mobile phone confirms its co...

Страница 65: ... 7 4 Warranty Dear customer we are delighted that you have chosen this equipment In the case of a defect please return the device together with the receipt and original packing material to the point of sale ...

Страница 66: ...s Clean the housing surfaces and screen of the mobile phone with a soft fluff free cloth Do not use any solvents or cleaning agents 7 6 Legal Information Google Android Google Play and other brands are trademarks of Google LLC ...

Страница 67: ...150 MBit s 20 40 MHz Wifi transmission power Under 10 dBm 100 mW Over 20 dBm 500 mW Wifi encryption WEP Bluetooth standard BT 4 0 Bluetooth frequency range 2 402 GHz 2 480 GHz Bluetooth transmission rate 24 MBps Bluetooth transmission power 1 mW GPS receiver GPS with 1575 42 MHz Camera 5 MP front 8 MP rear Processor CPU Model MT6739 4 cores 1 28 GHz Working memory RAM 2 GB Memory 16 GB internal up...

Страница 68: ...Art No 2286 black 2287 red Version 11 2020 Subject to change without prior notice GO Europe GmbH Zum Kraftwerk 1 D 45527 Hattingen Germany ...

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