
GR-750x series
Control panel for addressable
emergency luminaires
Document number:
923750400_90_001_EN
Date: 25/5/2023
Page: 13 of 15
[13]
Luminaire comm.
POINT
1. Luminaire has no power.
2. Luminaire has been removed.
3. EMI (electromagnetic
interference) on the
communication line
(Noise/Shortcircuit).
• Verify the operation of the
luminaire. Inspect for internal
faults and faulty loop wiring.
• Remove the luminaire from its
base and reconnect it after 5
seconds.
• Check for nearby sources of
EMI.
Battery capacity
POINT
The battery of the luminaire
cannot hold sufficient charge.
• Replace the luminaire’s battery
with one of the same type and
rating. (Refer to its user manual.)
Battery
POINT
1. Disconnected or missing
luminaire battery.
2. Luminaire’s battery is faulty.
•
Check the battery connection.
• Replace the battery of the
luminaire.
Charger
POINT
Faulty luminaire charger circuit.
• Replace the luminaire.
Lamp
POINT
Faulty luminaire lamp.
• Check the lamp of the
luminaire and replace if needed.
Wrong model
POINT
1. Luminaire model has not been
correctly detected/registered.
2. Luminaire has been changed
with a different luminaire model.
• Manually configure the specific
luminaire to the correct model
(CONFIGURE POINTS menu).
Printer board
comm.
PRINTER
1. Thermal printer card
missing/not connected.
2. Faulty thermal printer card.
• Check the panel’s connection
with thethermal printer card and
replace if problem persists.
Printer queue
PRINTER
The printer’s buffer is full.
• Check if
there is a problem that
doesn’t allow the printer to print
(no paper i.e.).
Printer busy
PRINTER
The printer’s buffer is full.
• Check if there is a problem that
doesn’t allow the printer to print
(no paper i.e.).
Over
temperature
PRINTER
There is a problem with the
printer’s head.
• Disconnect the printer from
the panel, let it cool off and try
again.
• If the fault persists, replace the
printer.
Printer paper
PRINTER
1. Thermal printer run out of
paper.
2. Problem with the thermal
printer’s paper roll.
• Check the thermal printer for a
paper jam.
• Replace the paper roll with a
new one.
Comm. conflict
LOOP
POINT
Detected points with the same
address on the same loop.
• Verify that the address of each
point connected to this loop is
unique.
• If duplicate addresses are
found, assign another to one of
them and register the point with
the new address.
Communication
error
INTERNET CARD
LOOP
NIC
PMU
POINT
The specific component/point
has compatibility issues with the
panel.
• Contact the manufacturer.