Once your pergola and retractable canopy have been correctly
installed, do a water test to confirm water is draining properly
from the canopy.
Please contact us immediately if large amounts of water remain
in each fabric fold when extended. The Canopy is designed to
hold several gallons of water per fold. If more than a gallon of
water is collecting in each fold, keep the canopy closed until a
solution is found. Failure to do so could void your warranty.
Trouble Shooting
Water Not Draining From Canopy
Possible Causes:
- Canopy Fabrics needs more drop. If fabrics are too tight when extended, water will not
drain properly. Try lowering achor knobs on both ends to increase fabric drop.
- Slope of Canopy not steep enough. Pergola could be sloped the wrong direction.
A deeper Lowering Cleat may be required.
Canopy Not Rolling Back and Forth Smoothly on Tracks
Possible Causes:
- Tracks and Wheels need to be Lubricated.
- Check Track to confirm it is straight. Bend or move track to straigten if possible.
- Mounting Track fasteners are impeding wheels. Check and adjust if necessary.
Toll Free 1-888-658-1658 www.outdoorlivingtoday.com [email protected]
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