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(1) When you think there is trouble…
If you experience trouble while you are using this unit as a printer, refer to the table below. If trouble persists, contact your service representa-
tive, an authorized service or the place of purchase.
* For more detailed information regarding general trouble with your unit, refer to the Instruction Handbook for your copier.
8. Troubleshooting
Problem
Check point
Procedure
Page
Nothing is printed out
Is the power cord loose?
Connect the power cord securely to an power
source.
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Is the power ON ( | ) to the printer.
Turn the main switch ON ( | ).
Is the printer cable appropriate and is it con-
nected properly?
Be sure to use an appropriate printer cable
and make sure it is connected properly.
Did you connect the printer cable AFTER you
turned the power to the printer ON?
Turn the power to the printer ON AFTER you
connect the printer cable.
Is the printer off-line?
(Is “OFF LINE” displayed?)
Press the “TO ON LINE” key to put the printer
on-line. The printer is on-line only when
“READY TO PRINT.” is displayed.
Is “PRINTER BOARD ERROR.” displayed?
Turn your printer OFF and then ON again. If
the error message remains even after follow-
ing the above procedure, maintenance by a
qualified serviceman is required. Contact
your service representative, an authorized
service centre or the place of purchase.
Printing stopped in progress
Is “PRESS “CONTINUE” TO RESUME JOB.”
displayed?
After resolving the trouble indicated in the
touch panel, press the “CONTINUE” key.
Printing will once again be possible.
Text is not printed correctly
Did you use an appropriate printer cable?
Be sure to use the printer cable.
Print out is not correct
Is the setting configuration in your computer
correct?
Confirm the settings in the Printer Driver, the
software application in use.
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