GEN
040227
RETURNED PARTS POLICY
This policy applies to all parts returned to the factory whether for warranted credit,
replacement, repair or re-stocking.
Oliver Products Company requires that the customer obtain a Return Material Authorization
(RMA) number before returning any part. This number should appear on the shipping label
and inside the shipping carton as well. All parts are to be returned prepaid
.
Following this
procedure will insure prompt handling of all returned parts.
To obtain an RMA number contact the Repair Parts Deptartment toll free at (800) 253-3893.
Parts returned for re-stocking are subject to a
RE-STOCKING CHARGE
.
Thank you for your cooperation,
Repair Parts Manager
Oliver Products Company
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