Year 2000 Compliance
All products currently sold by Oki Data are Year 2000
Compliant. Each product contains information technology that
accurately processes date and time data between the years 1999
and 2000, and carries no issue for the September 9, 1999 (9999)
programming concern. These products, when used in
combination with products purchased from other manufacturers,
whose products properly exchange data and time information,
will accurately process the date and time. All future products are
committed to meeting the same Year 2000 compliance.
Energy Star
As an Energy Star® Partner, Oki Data has determined that this
product meets the Energy Star guidelines for energy efficiency.
Service and Support
United States and Canada
Oki Data is firmly committed to the satisfaction of our
customers. If you have problem that your customer
documentation cannot solve, contact the listed sources for service
or support.
Your Sales and Service Dealer
Consult the store location where you purchased your fax
machine, or contact Oki Data for the location of the nearest
Authorized Oki Data Service Dealer.
·
Prices and minimum charges may vary.
·
Proof of purchase is required for warranty work. Be sure to
retain your purchase documents.
Contacting Oki Data
Oki Data on the Internet
For the latest product and technical support information, visit the
Oki Data Web site:
http://www.okidata.com
Oki Data Customer Information System
Information System Automated Attendant
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
For quick answers to commonly-asked questions, the Oki Data
Information System Automated Attendant is available 24 hours a
day, 7 days a week. The system can provide immediate assistance
with:
·
Basic operating procedures
·
Sales and service referrals
·
Parts and consumable referrals
·
Product information
Customer Support Professionals
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
Customer Support Professionals are available 24 hours a day, 7
days a week. Please be sure that you are calling from a telephone
close to your machine so you can describe your problem
accurately.
Our Customer Support Professionals are trained on all current
OKI products. They can answer your questions regarding:
·
Locations of sales and service dealers
·
Installation of your machine
·
Usage/normal maintenance of your machine
·
Error message interpretation/solutions
·
Parts and supplies identification
·
Consumer relations
Latin America
Oki Data is committed to offer the best customer support possible
to our customers. In the instance of having a difficult problem with
your OKI product, please contact any of the OKI- CAS (Centro
Autorizado de Servicio) shown on our Web site, www.okidata.com.
Sales and Service Center
If you need to service your OKI product, please contact the store
where you bought your fax machine or contact any of the OKI-
CAS listed on our Web site for information.
·
Prices and charges may vary.
·
A copy of the proof of purchase is required for the warranty
process.
Contacting OKI
Information regarding our products and authorized service centers
is available in our Web site:
http://www.okidata.com
