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TROUBLESHOOTING > 32

TROUBLESHOOTING

Use the following information to assist with solving any problems that 
might arise when using your Scancopier.

LCD MESSAGES

LCD ERROR CODES

LCD Message

Action required

Copy function disables

Download the printer profile. (See the section 
entitled “Updating the printer profile.”)

Check printer cable or status

Check if the printer cable has been correctly 
connected. 
Check if the printer is turned on.
Restart the Scancopier and your printer (i.e. switch 
OFF and then ON again).
If the message still appears, contact your Oki dealer. 

Info code

Meaning

Action required

10001

SRAM error

Restart your Scancopier i.e. switch it OFF and ON 
again.
If the code still appears, contact your Oki dealer.

10002

DRAM error

10003, 10004 Lamp error

10005

Home sensor error

10006

Lamp error

10007

Lock error

Turn off your Scancopier. 
Locate the lock switch and unlock the machine. 
Restart your Scancopier.
If the code still appears, contact your Oki dealer.

10201

Z1 access error

Restart your Scancopier i.e. switch it OFF and ON 
again.
If the code still appears, contact your Oki dealer.

10202

Z1 SRAM error

Содержание C9500dxnccs

Страница 1: ...C9000 Scancopier USER S GUIDE...

Страница 2: ...see these web sites Oki Europe http www okieurope com Oki Americas Inc http www okidata com Asian Pacific http www oki co jp First edition 01 2003 Copyright 2003 Oki Europe Ltd All rights reserved Oki...

Страница 3: ...Setting up the ADF optional 17 Connecting the cables 19 Connecting the printer cable 19 Connecting the ADF cable optional 19 Connecting the power and turning on the machine 20 Operation 22 Loading pap...

Страница 4: ...assembling procedure 36 Assembling procedure 37 Technical support 38 Appendix 39 Quick reference guide 39 Updating the printer profile 41 Specifications 42 Optional accessories 43 Oki Europe 44 Oki As...

Страница 5: ...interference to radio communication Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his...

Страница 6: ...text which may help you to use and understand the product CAUTION A caution appears in this manual like this A caution provides additional information which if ignored may result in equipment malfunc...

Страница 7: ...r excessive heat may cause damage to the machine Do not install the machine near heating or air conditioning units Do not install the machine in a humid or dusty place Be sure to use the proper AC pow...

Страница 8: ...ING STARTED 8 SCANCOPIER COMPONENTS FRONT VIEW 1 Document cover 2 Control panel 3 LCD display REAR VIEW 1 Service port 2 Printer port 3 Automatic Document Feeder ADF option port 4 Power jack 1 2 3 1 2...

Страница 9: ...The Control Panel consists of the following sections Copy Scaling 1 Paper Supply 2 LCD Display and Arrow Keys 3 Copy Count 4 Copy and other Controls Indicators 5 A brief overview of the controls is gi...

Страница 10: ...ratios or use the arrow keys to select scaling in 1 increments or decrements from 25 to 400 2 Paper Supply Refer to the version for Europe 1 or USA 2 Use the button to select your output paper size Fo...

Страница 11: ...keys 2 These are used to display the current settings and status information and to select certain modes of operation 4 Copy Count Use these buttons to enter your copy count maximum 99 The button mar...

Страница 12: ...exists The Power Saving LED 4 indicates the machine is in power saving mode c Use the Stop Clear button 5 to clear previous settings or stop the copying process d To make copies Press the Colour butto...

Страница 13: ...equires to work with an OKI C9200 C9300 C9400 or C9500 printer NOTE If your printer is networked and OKI Job Accounting software is installed the Job Accounting software can distinguish between printi...

Страница 14: ...dealer immediately 1 Scancopier 2 Power cord 3 Power adapter 4 Automatic Document Feeder ADF optional shown set up together with but not illustrated above 5 CD containing Printer Profile Utility servi...

Страница 15: ...ock switch 1 at the left side of the machine 2 Push the lock switch down to unlock the scanning unit CAUTION The scanning unit is locked during transport to protect the scanning mechanism from being d...

Страница 16: ...1 turn the Scancopier on to return the scanning head to position 1 After the scanning head is returned to the home position turn the Scancopier off 3 Move the lock switch up to the locked position CA...

Страница 17: ...2 from the holes at the rear of the Scancopier Store the document cover on a flat surface in a safe place CAUTION In some countries the ADF is an optional accessory As such it can be installed at a la...

Страница 18: ...rts into the holes 4 at the rear of the Scancopier 3 Close the ADF cover and raise the ADF Tray 5 to an angle of about 45 degrees 4 Pull down the legs 6 under the ADF Tray and locate them in their sup...

Страница 19: ...f the printer cable supplied with your Scancopier to the parallel port on your printer 2 Connect the other end of the printer cable to the Scancopier printer port 1 CONNECTING THE ADF CABLE OPTIONAL C...

Страница 20: ...sition to ensure the Scancopier is turned off 2 Connect the end of the power cable from the Adapter to the Scancopier power port 2 3 Connect the Adapter to an appropriate power outlet with the power c...

Страница 21: ...copying NOTE The default installed Colour Table is for the C9500 printer If your Scancopier is to be used with a C9200 C9300 or C9400 printer you will have to install the corresponding Colour Table f...

Страница 22: ...ton to toggle between colour copying illuminated and black and white copying not illuminated The Scancopier is preset for colour copying a To make colour copies press the Copy button while the Colour...

Страница 23: ...LASS 1 Open the document cover to reveal the glass 2 Place your document with the text FACE DOWN on the glass and align the top of the document in the upper left corner 1 of the glass 3 Close the docu...

Страница 24: ...ts should be free of staples paper clips adhesive notes PLACING DOCUMENTS IN THE ADF 1 Make sure your document meets the requirements above 2 If you have multiple pages fan your document s to avoid th...

Страница 25: ...res Changing scaling Setting paper size Selecting Text Photo Mixed Adjusting print density Increasing copy count Setting copy quality Using the copy features is outlined on the following pages You may...

Страница 26: ...ess the down arrow key to reduce your document in 1 percent decrements or 2 Press the button repeatedly until the LED for your desired preset scaling 141 122 115 93 whole page 86 81 illuminates Your c...

Страница 27: ...it tall NOTE When you set the output paper size in the Scancopier paper of that size will be used from the printer However since you cannot specify the type of paper in the Scancopier you should ensur...

Страница 28: ...arrow button below the LCD display if required to move the cursor to the Text Photo Mixed field in the LCD display 2 Highlight your required setting in the LCD display by using the left or right arrow...

Страница 29: ...re 1 Use the down arrow button below the LCD display if required to move the cursor down to the Density field 2 Indicate your required setting in the LCD display by using the left for lighter or right...

Страница 30: ...unt panel 1 Enter your desired copy count using the Clear C button if required to change the setting The LCD display shows your copy count maximum value 99 NOTE After you have made your copies the set...

Страница 31: ...ine enhanced copy quality 1 Use the button adjacent to the Fine Super Fine LEDs to select the quality of copy required The illuminated LED indicates the quality selected NOTE After you have made your...

Страница 32: ...and your printer i e switch OFF and then ON again If the message still appears contact your Oki dealer Info code Meaning Action required 10001 SRAM error Restart your Scancopier i e switch it OFF and...

Страница 33: ...NG 33 CLEARING A PAPER JAM IN THE OPTIONAL ADF 1 Lift the ADF release button 1 on the ADF front cover 2 and open the cover 2 Gently pull out the jammed paper 3 Close the ADF cover The ADF is now ready...

Страница 34: ...occasionally to ensure optimum image quality and performance 1 Open the document cover 1 2 Moisten a soft clean cloth with isopropyl alcohol 95 3 Gently wipe the white sheet beneath the document cove...

Страница 35: ...ts original state 1 Moisten a cotton swab with isopropyl alcohol 95 2 Lift the ADF release button 1 3 Open the ADF front cover 2 4 Wipe the feeding rollers 3 by moving the swab from side to side Rotat...

Страница 36: ...g In this case it is highly recommended that you replace the pad module by a new one To order the pad module please consult your nearest dealer Follow the procedure below to replace the pad module DIS...

Страница 37: ...OUBLESHOOTING 37 ASSEMBLING PROCEDURE 1 Remove the ADF pad module from its box 2 Press both arms of the ADF snap in pad module inward using your fingers 3 Insert it in position until it snaps into pla...

Страница 38: ...ing the above suggested solutions please prepare the following information and contact the Technical Support organisation listed in this or your printer s manual Serial number of the Scancopier Proble...

Страница 39: ...opied a Single page document Place the document face down on the glass aligned to the top left corner 1 of the glass b Multi page document Place your document 2 face up in the ADF top of the document...

Страница 40: ...he Copy Count panel 3 Make your copies a Press the Colour button 4 to toggle between colour copying illuminated and black and white copying not illuminated b Colour copies Press the Copy button 5 whil...

Страница 41: ...FILE The installed printer profile in the Scancopier should match the printer model for optimum results It is possible to update the profile through the service port at the rear of the Scancopier For...

Страница 42: ...3x16 6inches Weight Scancopier 8kg 17 6 lb ADF 3 7kg 8 2lb ADF capacity 50 sheets ADF document weight 60 105g m 16 28lb ADF paper feed Face up Glass flatbed paper feed Face down Power supply 24V DC 2A...

Страница 43: ...following optional accessories can be used with your Scancopier Optional accessory Order code C9000 Scancopier Automatic Document Feeder ADF 09002988 C9000 Scancopier Stand Kit requires to be mounted...

Страница 44: ...5 http www oki nl Oki Systems Belgium Schaarbeeklei 49 51B 1800 Vilvoorde Fax 02 2531848 Helpdesk 0900 10610 http www oki be Oki Syst mes France S A 44 50 Av du G n ral de Gaulle 94240 L Hay les Roses...

Страница 45: ...80 Helsinki Puh 09 5404 420 Int 358 9 5404 420 Fax 09 5404 4223 Int 358 9 5404 4223 Oki Systems Magyarorsz g Kft H1051 Budapest Bajcsy Zsilinszky t 12 Tel 327 4070 Fax 327 4076 327 4072 http www okihu...

Страница 46: ...3 41 65 45 802 5 Fax 65 45 805 Email cpi hol gr TURKEY Oki Europe Ltd Liason Office 18th Floor No 35 Harmanci Sok Harmanci Giz Plaza Levent Istanbul 80640 Tel 90 212 279 2393 Fax 90 212 279 2366 BULGA...

Страница 47: ...ata Corporation 4 11 22 Shibaura Minato ku Tokyo 108 8551 Japan Tel 81 3 5445 6158 Fax 81 3 5445 6189 www okidata co jp AUSTRALIA The IPL Group 63 85 Victoria Street Alexandria NSW 2015 Australia Tel...

Страница 48: ...misuse misapplication accident or as a result of service or modification by any other than an authorized Oki service center THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESC...

Страница 49: ...rials you received with the exchange product The product to be returned must be made available for pickup by Oki s representative within 2 business days of your receipt of the exchange product failure...

Страница 50: ...1 905 238 4421 MEXICO Oki Data de Mexico S A de C V Mariano Escobedo No 748 8 Piso Col Anzures e p 11590 Mexico DF Tel 52 55 5263 8780 Fax 52 55 5263 8785 BRAZIL Oki Data do Brasil Ltda Rua Alexandre...

Страница 51: ...31 D Document Cover 8 E error codes 32 L LCD Display 8 loading paper ADF 24 glass 23 lock 16 M messages error 32 LCD 32 P package contents 14 paper jam 33 size 27 specifications 23 power connection 20...

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