
45530603TH Rev.2
4-20
Oki Data CONFIDENTIAL
4. TROUBLESHOOTING PROCEDURE
Panel display
Cause
Check details
Result
Solution
Service Call
135:Error
09:Fuser Motor Lock
Error
Remove the fuser.
Does the motor run in
motor testing?
Yes Replace the fuser.
No Do the following
check on motors
and PCBs.
Is there any abnormality
with the mechanism,
such as a blown motor
fuse, a disconnected
or shorted motor wire,
and a broken gear?
Yes Replace the motor,
cable, fuser motor
driving mechanism.
No Replace the printer
control PCB.
11:Station1 ID Motor
Lock Error
12:Station2 ID Motor
Lock Error
13:Station3 ID Motor
Lock Error
14:Station4 ID Motor
Lock Error
15:Station5 ID Motor
Lock Error
Remove the ID unit.
Does the motor run in
motor testing?
Yes Replace the ID unit.
No Do the following
check on motors
and PCBs.
Is the motor fuse
blown?
Yes Replace the motor.
Is the motor wire
broken or shorted?
Yes Replace the cable.
No Replace the driver
relay PCB.
Does the error recur?
Yes Replace the ID
motor driving
mechanism.
Service Call
143:Error
Image drum Up/
Down position
detection error
(01=K, 02=C,
03=M, 04=Y,
05=W/CL)
Reinstall the ID unit
and the belt unit and
then power off/on.
Does the error recur?
Yes Inspect the
following.
Detach the ID unit.
Remove the rear cover
and inspect the initial
movement. Is there
any abnormality with
up/down movement?
No Replace the ID unit.
Yes Inspect the driver
replay PCB, ID
up/down sensor,
ID motor driving
mechanism.
Panel display
Cause
Check details
Result
Solution
Service Call
147:Error
Toner supply motor
error
(01=K, 02=C,
03=M, 04=Y,
05=W/CL)
Remove the toner
cartridge. Does the
motor run in motor
testing?
Yes Replace the toner
cartridge.
No Do the following
check on motors
and PCBs.
Is the motor resistant
value abnormal,
the motor wire
disconnected or
shorted?
Yes Replace the motor.
No Replace the driver
relay PCB.
Does the error recur? Yes Replace the toner
supply mechanism.
Service Call
163:Error
Toner sensor
detection error
(01=K, 02=C, 03=M,
04=Y, 05 =W/CL)
This error does not
occur with the factory
default settings.
Is the stopper (orange)
removed?
No Remove the
stopper.
Is the ID unit prism
soiled?
Yes Clean it.
No Replace the ID unit.
Does this error recur?
Yes Replace the driver
relay PCB.
Does this error recur?
Yes Replace the toner
low sensor board
and the cable.
Service Call
166:Error
An abnormality
was detected with
the power supply
temperature
thermistor.
01: The power supply
thermistor is
detected as
shorted.
02: The power supply
thermistor is
detected as open.
03: The power
supply thermistor
indicates high
temperature error.
04 : The power
supply thermistor
indicates low
temperature error.
Does this error recur? Yes
Power OFF/ON.
Replace the printer
control PCB.