OHAUS Valor
TM
1000 Series EN-9
5. MAINTENANCE
Caution:
before cleaning, turn off the scale, remove the AC adapter.
5.1 Cleaning
The housing may be cleaned with a cloth dampened with a mild detergent if
necessary. Do not use solvents, chemicals, alcohol, ammonia or abrasives to clean
the housing or control panels.
5.2 Troubleshooting
The following table lists common problems and possible causes and remedies. If
the problem persists, contact Ohaus or your authorized dealer.
TABLE 5-1. TROUBLESHOOTING.
Symptom Possible
Cause(s)
Remedy
Scale will not turn on No power to scale •
Battery power used up
Verify connections and voltage •
Connect power and charge the battery
Poor accuracy
Improper calibration •
Unstable environment
Perform calibration •
Move scale to suitable location
Unable to calibrate
Unstable environment •
Incorrect calibration mass
Move the scale to suitable location •
Use correct calibration mass
Scale flashes Bat
Battery discharged
Connect power and charge the battery
Battery fails to charge
fully
Battery is defective
Have battery replaced by authorized
service dealer
-----H
Pan has load during power on Remove weight from pan and re-zero
-----L
Pan was removed
Install pan and re-zero.
-Over-
Weight on pan exceeds
capacity
Remove weight from the pan
Err-01
Invalid under and over limit
settings
Re-enter under and over limits
5.3 Service Information
If the troubleshooting section does not resolve or describe your problem, contact
your authorized Ohaus service agent. For service assistance or technical support in
the United States call toll-free 1-800-526-0659 between 8.00 AM and 5:00 PM
EST. An Ohaus product service specialist will be available to provide assistance.
Outside the USA, please visit our web site,
www.ohaus.com
to locate the Ohaus
office nearest you.
