ADV Service Manual P/N 83020790 A
Ohaus Corporation
www.ohaus.com
15
3 TROUBLESHOOTING
3.1 TROUBLESHOOTING
This section of the manual specifies problem areas of the balance which can occur. information is contained to
isolate specific problems using Table 3-1, Diagnostic Guide, and Table 3-2, Error Codes. Follow all directions
step by step. Make certain that the work area is clean and use care when handling components of the balance.
3.2 DIAGNOSTIC GUIDE
Table 3-1 is a diagnostic guide designed to help locate the problem area quickly and easily. To use the table, first
locate the symptom that you are observing. Follow the symptom column and review the probable cause column
and remedy column. The probable causes are listed with the most common cause first. If the first remedy does
not fix the problem, proceed on to the next remedy. Before attempting to repair the balance, read all chapters of
this manual to familiarize yourself with the balance components and operation. Do not attempt repairs unless you
fully understand the operation of the balance.
3.2.1 Diagnosis
1. Isolate and identify the symptom.
2. Refer to Table 3-1 Diagnostic guide and locate the symptom.
3. Follow the suggested remedies in the order that they appear.
4. Perform the indicated checks, or see the appropriate section of the manual.
5. Repair or replace the defective section of the balance.
NOTE
:
If more than one symptom is observed, it is necessary to approach one
area at a time, and also remember that the symptoms may be interrelated.
In the event that erratic or fluctuating weight readings are observed, it is necessary to isolate the problem to either
the mechanical area or the electronic area of the balance.
If a problem arises that is not covered in this manual, contact:
Ohaus Corporation
19A Chapin Road
P.O. Box 2033
Pine Brook, NJ 07058-2033 USA
Tel: 973-377-9000
Fax: 973-593-0359
In the United States call toll free, 800-526-0659 between 8:00 a.m. and 6:00 p.m. EST.
TABLE 3-1 DIAGNOSTIC GUIDE