5
Operating Instructions and Parts Manual
23974
11/17
2017 OEMTOOLS
™
14,700 CFM VARIABLE SPEED
EVAPORATIVE COOLER
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
COURSE OF ACTION
Unit does not start and
power indicator light
does not illuminate
Electricity is not
supplied to unit
Check power supply and outlet
- Reset breaker
- Contact a qualified electrician
Unit is experiencing motor
or electrical failure
Contact customer service
Unit output is irregularly
low or diminished
Cooling Pad is not
fully saturated
Allow Pump to run for 2-3 minutes prior to starting the Fan
Cooling Pad is not properly inserted, assess and correct
Cooling Pad requires a break-in period for optimal absorption;
this may take up to one week of use
Water Tank is empty
Check hose connection and water source
Pump is clogged or
has malfunctioned
Contact customer service
Knocking/shaking
sounds from fan
or motor
Loose parts
or fasteners
Tighten any visible loose fasteners on the exterior of the unit;
contact customer service if sounds persist
Excessive water droplet
output from fan
Cooling Pad is not
properly inserted
Assess and correct placement
Musty odor present* †
Stagnant water
in Water Tank
Drain water completely, clean the Water Tank and replace with
fresh water
Dirt, dust and debris are
present on Cooling Pad
Gently wipe and clean Cooling Pad; contact customer service if
smell persists
*If a burning smell is noticed, discontinue use and contact customer service before attempting to use.
† A slight, unpleasant odor may be noticed during the first few uses. This is normal and a result of manufacturing processes.
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