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LED Functions

Slow on/off blue - Device is on and in stand-by mode

Solid blue - Device in on and in charging mode

Red - Error mode
  • Foreign Object Detected - Remove metal from near   
      charger
  • Phone is too close - Move phone greater than 20mm   
      (0.8”) away
  • Plug pack issue - Use only original plug pack
  • NON-compatible device - Upgrade phone

INSTR1256

[email protected] / +49 (0)2261 958 3001

DE -

[email protected] / 1300 ELSAFE (357 233)

AUS -

[email protected] / +1 (844)-927-0600

U.S.A -

[email protected] / +44 (0) 1924 367 255

UK -

www.oeelectrics.com

The ARC logo identifies the coil 
centre which must be aligned with 
the Resonator Pad

8

Common queries / installation 
problems

9

Common queries

The phone will not charge when I place the phone directly 

on the charger, to check it works before installation?
The charger will not charge a phone unless it is separated 
(and aligned) from the phone by at least 20mm (0.8”)

The magnets will not attract each other through my desk?
The magnets only work up to 25mm (1”). Either route the 
desk underside to <25mm (1”) thick or call to purchase the 
Electronic Alignment Guide

Common installation errors

Pad fitted over the center of the 
charger - WILL NOT WORK

The charging coil is Off-Center, the 
alignment guide must be used to 
guarantee accuracy

Pad misaligned - WILL NOT WORK
The alignment guide must be used 
to guarantee accuracy

ARC-H LD installation instructions

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