LED Functions
Slow on/off blue - Device is on and in stand-by mode
Solid blue - Device in on and in charging mode
Red - Error mode
• Foreign Object Detected - Remove metal from near
charger
• Phone is too close - Move phone greater than 20mm
(0.8”) away
• Plug pack issue - Use only original plug pack
• NON-compatible device - Upgrade phone
INSTR1256
[email protected] / +49 (0)2261 958 3001
DE -
[email protected] / 1300 ELSAFE (357 233)
AUS -
[email protected] / +1 (844)-927-0600
U.S.A -
[email protected] / +44 (0) 1924 367 255
UK -
www.oeelectrics.com
The ARC logo identifies the coil
centre which must be aligned with
the Resonator Pad
8
Common queries / installation
problems
9
Common queries
The phone will not charge when I place the phone directly
on the charger, to check it works before installation?
The charger will not charge a phone unless it is separated
(and aligned) from the phone by at least 20mm (0.8”)
The magnets will not attract each other through my desk?
The magnets only work up to 25mm (1”). Either route the
desk underside to <25mm (1”) thick or call to purchase the
Electronic Alignment Guide
Common installation errors
Pad fitted over the center of the
charger - WILL NOT WORK
The charging coil is Off-Center, the
alignment guide must be used to
guarantee accuracy
Pad misaligned - WILL NOT WORK
The alignment guide must be used
to guarantee accuracy
ARC-H LD installation instructions