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ODYS XP32
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10 Warranty
The following conditions comprise the requirements and scope of our warranty conditions
and do not affect our legal and contractual warranty obligations.
We offer a warranty on our products in accordance with the
following conditions:
1. ODYS products are covered by a 12-month warranty. We will resolve
damages or defects on ODYS products free of charge within 12 months
of the purchase date under the following warranty conditions. For any
damage or defect determined later than 12 months after the purchase
date, proof of a manufacturing fault must be submitted for repair under
warranty.
The warranty does not cover batteries and other parts, which are
considered consumables, parts that break easily such as glass or plastic
or defects based on normal wear and tear. There is no warranty
obligation in the event of marginal differences compared to the target
appearance and workmanship provided these have a negligible effect on
the product's fitness for use, in the event of damage caused by chemical
or electrochemical effects, by water or generally from abnormal
conditions.
2. The warranty will be performed in such a way that we shall decide
whether to repair the defective parts or to replace them with working
parts free of charge. AXDIA reserves the right to exchange the product
for a replacement product of equal value if the product that is sent in
cannot be repaired within a reasonable time or at reasonable cost. The
product can also be exchanged for a different model of the same value.
Requests cannot be made for repairs to be carried out on site. Parts that
have been replaced or exchanged become our property.
3. The warranty claim does not apply if repairs or other work is carried out
by unauthorized persons or if our products are equipped with additional
parts or accessories that are not approved for our products.
4. Warranties that have been activated do not cause the warranty period to
be extended, nor do they trigger a new warranty period. The warranty
period for any replacement parts installed ends with the warranty period
for the entire product.
5. Any other or further claims are excluded, especially those for
replacement due to damage caused outside of the product, provided
there is no obligatory legal liability. We therefore accept no liability for
