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Frequent Questions and Answers
1. How much weight can this chair support?
The maximum weight capacity is 350 lbs. In general, you will feel very
comfortable if you weigh under 300 lbs. But if you feel any discomfort,
please contact us for technical assistance at [email protected].
2. How to clean the mesh office chairs?
Use a vacuum cleaner weekly to keep the mesh easily. OdinLake
ergonomic chairs can be washed with warm water and mild detergent. Use a
soft brush and be careful when scrubbing or the mesh fiber may break.
Use cleaning solutions and cover the dirty area with a wet cloth for 30
minutes to remove the stubborn dirt.
3. How to clean the office chair wheels?
Pull off the wheels by hand or detach with a screwdriver when cleaning.
Remove dirt and debris with a spray cleaner. Please be sure to dry all
components thoroughly. After finishing cleaning, wheels need to be
polished by greaseless lubricant to keep them operating smoothly.
Frequent Assembling Malfunction
Tilting function is
locked
Rocking spring
too loose
Malfunction
Reason
How to Fix
1
Abnormal noise
Loose or untightened
bolt
Retighten all bolts
2
Loosen the bolts,
adjust component to
correct position
and retighten
3
Seat can not be
raised
Open the lift vah/e,
do not sit on the seat
while adjusting
4
Seat can not be
lowered
5
Not rocking
6
Uncomfortable
rocking -strong
tension
7
Uncomfortable
rocking-weak
tension
Adjust the back tilt
tension lever
counterclockwise
until you find the
best tension
The lift valve is closed,
person not sitting on
the chair or not sitting
properly
The lift valve is closed
or person sitting on
the chair
Crooked components
during assembling
Crooked backrest
or armrest
Open the lift valve,
make sure to sit in
the center of the chair
Adjust the back tilt
tension lever clockwise
until you find the
best tension
Pull down the
adjustment lever
Rocking spring
too tight
