OCULUS Go, Инструкция по безопасности и гарантии

Страница: 22 / 26

22
How Long Does Coverage Last? This limited Warranty continues for one
(1) year from the date of purchase or delivery of the Product, whichever is
later (the “Warranty Period”). However, if you purchase the Product from
within the EU, the Warranty Period shall be two (2) years.
What Will Oculus Do If There’s a Problem With The Product? If your
Product is defective or malfunctioning, we will either repair or replace
that Product, or update software or services, so that the Product
performs substantially according to the Warranted Functionality. The
approach taken to resolve any issues will be at our sole choice. If we
determine that a product should be replaced, the replacement may be a
new or remanufactured Product. If we determine, in our sole discretion,
that none of the listed means are reasonable to correct for a defect or
malfunction, then we may refund to you the price you paid to purchase
the Product.
How Can You Get Service? First, tell us about the issue. If you have a
problem with your Product, please visit us at www.oculus.com/support to
get helpful service and contact information, and to submit a claim form to
obtain warranty service.
If it is necessary for you to send your Product in for service, we will provide
you with a pre-addressed shipping label, and you will have to send the
Product in with your proof of purchase using that shipping label.
You may be required to pay the cost of shipping the Product to us, and by
sending the Product, you agree to transfer ownership of that Product to
Oculus. When we receive the product, we will determine if there is a defect
or malfunction covered by this Warranty. If we find a defect or malfunction
covered by this Warranty, we will repair or replace the Product to provide
the Warranted Functionality, and we will send the repaired Product or a
replacement Product, if any, to you at our cost. We may not return the
original Product to you. We cannot guarantee that we will be able to repair
the Product without risk to or loss of programs or data, and any replacement
Product will not contain any of your data that was stored on the original
Product. Any repaired or replaced Product will continue to be covered by
this Warranty for the remainder of the original Warranty Period or ninety
(90) days following your receipt of the replacement or repaired Product,
whichever is greater.