14 Trouble
s
hooting
Instruction Manual Easyfield® (GA/15000/XXXX/EN 1219 Rev01)
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14 Trouble
s
hooting
Caution
Personal injury or equipment damage due to improper troubleshooting.
If an error occurs which you are unable to correct by following the
instructions below, label the device as "out of order" and contact our
service department or an authorized dealer.
Equipment damage due to improper operation
Never connect or disconnect cables or plug-in when the PC or the
Easyfield® is switched on. This can cause destruction of connected
equipment.
Fault
Po
ss
ible Cau
s
e
Remedy
No function when the power
switch is pressed or the pilot lamp
on the power switch does not light
up.
The Easyfield® perimeter is not
connected to the power supply.
Power failure or power outlet is not
active
Plug the power cable into the pow-
er outlet, or the inlet connector
into the jack at the Easyfield® pe-
rimeter.
Inform the in-house electrician.
No function when the power
switch is pressed but the pilot
lamp on the power switch lights
up.
USB- or serial cable to the PC is not
connected properly.
The unit has been switched off and
back on again too quickly.
Check that the connector is
plugged in properly.
Wait approx. 5 seconds before
turning the unit back on again.
Hand-held button does not re-
spond when pressed.
The hand-held button is not prop-
erly plugged in and screwed tight
in the jack at the unit.
Check the connection and plug in
the cable again and screw it tight.
Camera image is too dark.
The camera brightness settings are
incorrect.
Re-adjust the brightness (refer to
the
User Guide)
.
Background illumination not ac-
tive.
Unit is in standby mode
Move the mouse, or press any key.
