Cardio
BC1000
CHAPTER 7: WARRANTY INFORMATION
Octane Fitness • St. Louis, MO • Phone: 888-628-2634/763-757-2662 • OctaneFitness.com
Page # 36 of 41
All OCTANE® Fitness products are distributed by OCTANE and
are warranted to the original registered product purchaser and
the parts of the OCTANE product (the “Product”) listed below,
under normal use and service, shall be free of manufacturing
defects in workmanship and materials only for the period of
time beginning from the original date of purchase set forth
below:
Frame*
5 Years
Parts
Mechanical Parts (Drive Mechanism,
Breaking System, Cranks)
Wear Items (Saddle, Pedals)
2 Years
3 Months
Labor
Parts
Wear Items
1 Year
3 Months
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no
servicing or authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will
result in voided warranty.
NOTE: This product is intended for Commercial use which
includes facilities where usage is in excess of 8 hours per day.
This includes all dues-paying facilities (regardless of usage)
as well as many non-dues-paying facilities. If this product
will not be used in this particular setting, please contact
OCTANE as this warranty is void.
Frame:
The frame is warranted for defects in material and
workmanship for five years from the date of purchase. The
frame is warranted for labor and freight (for parts shipped
from OCTANE) for one year from date of purchase.* This
limited warranty on structural frame does not include paint or
coatings.
Parts:
The Cycle Bike’s mechanical parts are warranted for
defects in material and workmanship for two years with one
year labor warranty. The Cycle Bike’s wear items are warranted
for defects in material and workmanship for three months
with three months labor warranty. This limited warranty does
not cover damage or equipment failure resulting from or
caused by improper assembly/installation, failure to follow
instructions and warnings in owner’s manual, accident,
misuse, abuse, unauthorized modification, or failure to provide
reasonable and necessary maintenance.* OCTANE Fitness shall
not warrant the performance of the heart rate system on its
products, as the heart rate system performance varies, based
on user’s physiology, age, method of use and other factors.*
This limited warranty shall not apply to software version
upgrades.
Cosmetics:
The Cycle Bike’s wear items are warranted for
defects in material and workmanship for six months with one
year labor warranty. This limited warranty does not cover
damage or equipment failure resulting from or caused by
improper assembly/installation, failure to follow instructions
and warnings in owner’s manual, accident, misuse, abuse,
unauthorized modification, or failure to provide reasonable
and necessary maintenance. This limited warranty will apply to
but may not be limited to plastic covers, shrouds, caps, badges,
overlays, paint, coatings, and grips.
Labor:
Labor is covered for a period of one year from the date
of purchase unless otherwise expressed within this limited
warranty as long as a OCTANE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance guidelines can be found in the owner’s
manual.
Claims Procedure:
OCTANE Limited Warranty service may
be obtained by contacting the authorized OCTANE dealer
from whom the Product was purchased. If the dealer from
whom the Product was purchased is no longer an authorized
OCTANE dealer, then OCTANE Limited Warranty service may be
obtained by contacting OCTANE directly at:
Octane Support Center
Phone: 888-628-2634
Monday-Friday, 8am-6pm CST
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Activate Multiple Warranties at octanefitness.com
COMMERCIAL LIMITED WARRANTY
BC1000 CYCLE BIKE
