EXPLORE
E3
.
2021 INSTALL & OPERATION MANUAL
22
6
Troubleshooting
6.1 TROUBLESHOOTING PROBLEMS AND THEIR SOLUTIONS
EXPLORE SERIES
PROBLEM
CHECK
CAUSE
FIX
Light does
not look
bright
Check that there is no marine
growth on the lens
Marine growth
Clean the lens as per
maintenance advice
Check voltage supply to the
light is between 11V and 32V
DC (The light will still work
between 9 and 11 volts however
at reduced brightness)
Voltage is either too
high or too low
Investigate reason for high or
low voltage and fix
Check voltage supply is stable
and does not fluctuate
Voltage is fluctuating
Investigate reason for voltage
fluctuation and fix
Check that the electrical
connections between the
light and the supply cable
have been made correctly and
recommended cable gauge has
been used
Poor electrical
connection
Remake connection and seal
joint correctly
Confirm all LEDs are illuminated
1 or more LEDs are not
working
Contact your dealer.
Check lights to see if water is
present inside the light
Water present
Contact your dealer.
Check cable connections for
corrosion
If corrosion is present
It is not advised to reuse the
cable if water is present inside.
Contact your dealer
for a replacement. This is NOT
covered by the warranty
Light has
water inside
Check integrity of lens
Light will require
replacing
This is not covered by the
warranty - Contact your dealer
for a replacement light. Only
use genuine OceanLED parts
Check connections to make sure
they are not submerged in water
Light will require
replacing
This is not covered by the
warranty
Check cable to make sure there
is no damage to the cable
Cable will require
replacing
This is not covered by the
warranty. Only use genuine
OceanLED parts
Checked all factors that are
above, and the light still does
not work
Light faulty
Contact your dealer for a
replacement light
