1. If the Internet Radio keeps re-buffering radio station:
The Internet Radio is streaming the data from the radio station via your
broadband connection, if there is a high error rate on your broadband
connection, or the connection is intermittent, then it will cause the
Internet Radio to pause until the connection is re-established and it has
received enough data to start playing again.
If your Internet Radio keeps stopping, please check the DSL modem to
ensure that the Broadband line is not suffering a high error rate or
disconnections. If you are experiencing these problems, you will need to
contact your broadband supplier.
2. What is Buffering?
When playing a stream, the Internet Radio/Media player, downloads a
small amount of the stream before it starts playing. This is used to fill in
any gaps in the stream that may occur if the internet or the wireless
network is busy.
The Internet Radio streams music data from the PC while you are
listening. If a stream gets blocked or experiences Internet congestion
while transferring it may stop/interfere with the quality of play. If this
happens, check your internet connection speed- it must be faster than
the speed of the streams.
3. My radio is working but some stations cannot be played.
The problem may be due to one or more of the followings:
a. The radio station is no longer broadcasting.
b. The radio station has reached the maximum allowed number of
simultaneous listeners.
c. The radio station has changed the stream arrangement and the link is
no longer valid.
d. The radio station is not broadcasting at the time of the day (not all
stations are broadcasting 24 hours throughout the day).
e. The Internet connection between your radio and the radio station
server is too slow or unstable to support the data rate of the
broadcast.
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