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Chapter 2 Walk-up user

Solve paper jams on the printer and scanner

Solve paper jams on the printer and scanner

Introduction

When a paper jam occurs on the printer, the display  indicates the following 
information.

The nature of  the problem.

The location of the problem.

The solution to the problem.

Paper jams on the printer

An attention light will flash above the printer operator panel when operator attention 
is required. 
A buzzer can be activated to alert the operator whenever operator intervention is 
needed.
Normally the paper moves through the system without problems. On the  graphic 
display a cover or door indicates in which part of the system the paper  has stopped.  
The display guides you through a sequence of steps to correct the problem. If  a jam 
occurs in more than one location, the display will continue to instruct you  until all 
jammed paper has been removed.  If you corrected the error the display gives 
instruction how to continue the  job.
Stickers on some parts of the system indicate which green handles, green  knobs, 
green bars and covers, etc. you have to lift, press or open to remove any  jammed 
paper. 

Paper jams on the scanner

When a paper jam occurs on the scanner  a message will appear on the scanner 
operator panel of the productive black and white scanner and a red light will start to 
flash at the flexible colour scanner. You can open the top cover and remove the 
jammed original. For more instructions please refer to the Océ TDS700 Reference 
manual.

Содержание TDS700

Страница 1: ...Oc TDS700 Oc User manual The Oc TDS700 Quick navigation manual...

Страница 2: ...tes and or other countries Products in this publication are referred to by their general trade names In most if not all cases these designations are claimed as trademarks or registered trademarks of t...

Страница 3: ...printer and scanner 40 Chapter 3 CAD manager CRD manager 41 The CAD manager 42 The CRD manager 44 Print job submission software 46 Print job submission tools that fits your needs 46 Use an Oc printer...

Страница 4: ...ed queue management 85 Chapter 5 Network administrator 87 The Network administrator 88 Easy integration into your network environment 90 Configuration of the network settings 90 Password protected net...

Страница 5: ...5 Chapter 1 Introduction...

Страница 6: ...nt workflows The Oc TDS700 meets all these requirements With a robust configurable printer the powerful Oc TDS700 Power Logic controller a choice of two scanners and a wide range of software it fits t...

Страница 7: ...your needs the Oc TDS700 is available as a printer only a printer combined with a flexible colour scanner or a printer combined with a productive scanner Oc TDS700 printer only configuration 1 1 Oc TD...

Страница 8: ...bination with sheetfeeder s 1 2 0 1 2 or 3 2 3 0 1 2 or 3 2 4 0 1 2 or 3 3 5 0 or 1 3 6 0 or 1 8 6 7 1 2 3 4 5 2 Oc TDS700 components Nr Component 1 Integrated receiving tray 2 Printer operator panel...

Страница 9: ...canner 3 3 1 2 3 4 5 8 7 6 3 Oc TDS700 components Nr Component 1 Integrated receiving tray 2 Printer operator panel 3 Manual feed section 4 Location of the integrated controller 5 Roll drawers or cut...

Страница 10: ...ransparent or vellum media a media jam will occur The Oc TDS700 can be configured with the following finishing options Finishing options of the folder 4 4 Oc TDS700 finishing options Component Functio...

Страница 11: ...the following functions Manual tray selection Optimised separation methods Oc Double Decker Pro only Optimised tray selection methods Oc Double Decker Pro only Error recovery support Oc Double Decker...

Страница 12: ...for large media 7 Lower tray Collect the media output 8 Tray selection lever Select the tray manually 9 Side cover handle Access the inside to remove jammed media 10 Top cover handle Access the inside...

Страница 13: ...13 Chapter 2 Walk up user...

Страница 14: ...and Oc Advanced Queue Management allows you to get your prints when you want them No waiting no searching no waste The Oc printer drivers and Oc Print Exec Workgroup Basic allow you to submit print jo...

Страница 15: ...15 The walk up user Focus points walk up user 6 Main point of interest More information about the topic Ease of use Ease printing and copying Simple maintenance...

Страница 16: ...witched on and off separately from the printer You do not have to use a specific order in which you turn on and off the Oc TDS700 printer and scanner 7 7 Power On off options 1 2 Part Description Prod...

Страница 17: ...ogic controller Use the On off key at the front of the printer to turn on and off the controller that is located inside the printer When the controller is on Press the key only once and wait 30 60 sec...

Страница 18: ...printer to position 1 The green LED turns on The message Ready to print appears on the printer operator panel Note You must separately switch on the controller that is located inside the printer 2 Set...

Страница 19: ...rned off completely Press the On off key at the front of the printer to turn on the controller inside the printer The green LED turns on Note This action only turns on the controller Separately from t...

Страница 20: ...1 The green LED turns on The message Ready to scan appears 2 Set the On off switch to position 0 Illustration 12 12 On off switch on the productive scanner Turn on and off the productive scanner 1 Se...

Страница 21: ...urn the system of again Turn on and off the folder 1 When you stand in front of the printer the folder is situated behind the printer The power switch of the folder is located at the left hand side Se...

Страница 22: ...operator in the Oc TDS700 Power Logic controller application 8 Illustration The illustration below gives an example of a copy template on the scanner operator panel of the flexible scanner You can see...

Страница 23: ...key principle the user only needs to select a template and start a job with the required settings instead of having to define all the settings manually for every job For each template you can define t...

Страница 24: ...al face down and right aligned according to the illustration below The scanner takes the original 16 16 Place the original face down and right aligned 2 Press the green start key The scanner operator...

Страница 25: ...hand side 2 Feed the original Note When you feed the original keep it in place until it is transported about 1 cm into the machine 17 3 Press the green start key Result The scanner makes a copy The c...

Страница 26: ...exible scanner 1 Place the original face down and right aligned according to the illustration below The scanner takes the original 18 18 Place the original face down and right aligned 2 Select Scan to...

Страница 27: ...right hand side 2 Feed the original Note When you feed the original keep it in place until it is transported about 1 cm into the machine 19 3 Select the appropriate scanner template Make sure the Outp...

Страница 28: ...tion preview if the function is available Note The preview only takes into account the settings available in the application It does not display the driver transformation settings Mirror Rotation Alig...

Страница 29: ...t tell the system the size of the material and the type of print material paper transparent or polyester Currently the following media are supported on the Oc TDS700 Plain paper Red label plus 64g m2...

Страница 30: ...20 Roll retainer Load the media 1 Open the appropriate roll drawer Note Do not open more than one roll drawer at a time to prevent overbalance of the printer 21 21 Open the drawer 2 If necessary remo...

Страница 31: ...iate size indicator on the roll holder and release the locking mechanism This line has to be completely visible 7 Use both hands to place the holder in the roll drawer 23 23 Position the media 8 Use b...

Страница 32: ...aper roll drawer The material will automatically be fed into the machine Also refer to the sticker inside the drawer 25 25 Buttons for feeding and cutting the paper 10 Press the green button a second...

Страница 33: ...DS700 indicates the toner must be refilled Note Every second time you have have refilled the toner you must also replace the waste toner container Refill the toner 1 You can leave the printer turned o...

Страница 34: ...34 Chapter 2 Walk up user Refill the toner 27 27 Place the bottle 5 Pull the slider towards you to open both the bottle and the refill opening of the toner unit...

Страница 35: ...Tap the toner bottle gently sideways to let the toner flow from the bottle 7 When the toner bottle is empty return the slider of the toner unit to the original position to close the refill opening an...

Страница 36: ...lace the waste toner container Attention Replace the waste toner container every second time you refill the toner 1 Access the location of the waste toner container behind the toner refill unit Note I...

Страница 37: ...37 Refill the toner 30 30 Location of the waste toner container 2 Remove the waste toner container carefully from the waste toner tube and place the cap provided with the container on the opening...

Страница 38: ...hapter 2 Walk up user Refill the toner 31 31 Remove the waste toner container 3 Place a new waste toner container over the waste toner tube and push it into place Make sure the container is fixed tigh...

Страница 39: ...39 Refill the toner 32 32 Place a new waste toner container 4 Close the left hand cover to make the system available again for normal use...

Страница 40: ...t of the system the paper has stopped The display guides you through a sequence of steps to correct the problem If a jam occurs in more than one location the display will continue to instruct you unti...

Страница 41: ...41 Chapter 3 CAD manager CRD manager...

Страница 42: ...b is ready for printing the system reacts instantly and Oc Advanced Queue Management allows users to get their prints when they want them No waiting no searching no waste The Oc TDS700 also keeps your...

Страница 43: ...anager Focus points CAD manager 10 Main point of interest More information about the topic Productivity Print job submission software to fit your needs Customisable workflow Advanced Queue management...

Страница 44: ...t first time copying and scanning And different access modes are password protected so no one can disrupt your workflow Central repro personnel will have no problems with the Oc TDS700 either The smar...

Страница 45: ...anager Focus points CRD manager 11 Main point of interest More information about the topic Productivity Print job submission software to fit your needs Customisable workflow Advanced Queue management...

Страница 46: ...er driver translates the data into HP GL 2 graphics language designed by Hewlett Packard Walk up user Oc Windows Raster driver Use the Oc Windows Raster Driver WRD to convert your document into HP RTL...

Страница 47: ...c Department Use Oc Print Exec Department as a print management solution in a mixed printer environment Oc and non Oc colour and monochrome wide and small format Oc Print Exec Department provides tool...

Страница 48: ...t for the selected printer by defining the Page size In the Page size list you can select a standard Page size or select a Custom size previously registered 5 Display the application preview if the fu...

Страница 49: ...s in a print job You can add a maximum of 100 documents or drawings to a print job 2 Configure the print job You can set the document or drawing settings and the print job settings You can add a banne...

Страница 50: ...e integrated software application that contains separate work spaces for users that have different permissions and tasks The users can access their workspaces on the controller or through remote acces...

Страница 51: ...nd side of the screen see illustration above 13 Workspace Description Print jobs Print and copy job management Advanced queue management Scan jobs Scan job management Scanner Templates Copy and scan t...

Страница 52: ...s On the Oc TDS700 the following user roles can be identified Overview of user rights per workspace in the Oc TDS700 Power Logic controller The table below indicates if the users have read rights or o...

Страница 53: ...e key operator is responsible for the ongoing management of the system and the availability of the system for all users In a large organisation he or she will be responsible for the smooth production...

Страница 54: ...nse Oc Account Logic Optional Optional Adobe PostScript 3 PDF Adobe Optional Optional Japanese PostScript Adobe Optional Optional Traditional Chinese PostScript Adobe Optional Optional Simplified Chin...

Страница 55: ...ion and depending on your future needs you can expand your system You have a choice between 2 scanners a flexible colour scanner and a productive black and white scanner Both scanners can be upgraded...

Страница 56: ...ver all incoming jobs and jobs that are printed The different workspaces allow you to optimise the workload of your Oc TDS700 you can check all print and copy jobs and track their progression from pri...

Страница 57: ...inted directly on the printer without operator interaction The Scheduled jobs area allows you to change the order in which the jobs are printed and you can move jobs to the Waiting jobs area In additi...

Страница 58: ...y to create a print job again because you can re print a job directly from the Printed jobs The Printed jobs area is not an archive and has only limited space to store printed jobs The jobs are remove...

Страница 59: ...n moves the selected job from the Scheduled jobs to the Waiting jobs The job can be edited or deleted in the Waiting jobs Move to top This option moves the selected job to another place in the list of...

Страница 60: ...he toolbar options that are available in the Waiting jobs to manage the Printed jobs as well Toolbar options of the Waiting jobs 19 If you do not want to use the toolbar options there are 2 alternativ...

Страница 61: ...e Printed jobs is reached you will notice a decreased performance of the Oc TDS700 can occur The Printed jobs is managed in the Preferences workspace where you can define a maximum job lifetime and a...

Страница 62: ...uick navigation manual see Do a basic copy job on page 24 see Do a basic scan to file job on page 26 Customisable scanner templates for scan and copy jobs The Oc TDS700 Quick navigation manual see Con...

Страница 63: ...ncept of the Printed jobs on page 61 Note Consult the on line help of the Oc TDS700 Power Logic controller application for more detailed information on advanced queue management A wide range of print...

Страница 64: ...epro operator in the Oc TDS700 Power Logic controller application 22 Illustration The illustration below gives an example of a copy template on the scanner operator panel of the flexible scanner You c...

Страница 65: ...ey principle the user only needs to select a template and start a job with the required settings instead of having to define all the settings manually for every job For each template you can define th...

Страница 66: ...you can use for your flexible colour scanner are listed in the table below 24 24 Original types Original type Type Icon Black white grey Line Art 38 38 Lines text icon Greys Lines 39 39 Greys lines i...

Страница 67: ...reys lines An additional OD in OD out lookup table is used to get a smooth greyscale Automatic background compensation is disabled Manual background compensation can be set Photo Dithering Automatic b...

Страница 68: ...68 Chapter 3 CAD manager CRD manager Original types for the scanner...

Страница 69: ...69 Chapter 4 The Facility manager...

Страница 70: ...flow Oc Image Logic produces excellent copy and print quality reducing the amount of wasted material Radiant fusing technology keeps energy costs low And with full control over all print copy and scan...

Страница 71: ...71 The Facility manager Focus points Facility manager 26 Main point of interest More information about the topic Safe investment Manage costs and productivity Customised workflow Manage productivity...

Страница 72: ...e very easy to operate Basic copy jobs can be performed by simply pressing the green start key on the scanner operator panel Only if you want to perform more complex copy jobs you have to change the d...

Страница 73: ...r menu Set processing The Oc TDS700 supports set processing This means that a job can consist of several files or originals You can print or scan these files or originals multiple times and in sorted...

Страница 74: ...overy function that safeguards users against data loss in case of a printer failure After a restart the data submitted to the printer before the crash will be automatically processed and printed This...

Страница 75: ...nd for the print jobs The users can enter the account information at the Oc Power Logic controller and at the workstation The administrator can manage Oc Account Logic from the Administration screen o...

Страница 76: ...smaller screen with Oc Account Logic disappears to the background Minimise the screen in the foreground to retrieve the Oc Account Logic screen Access the 2 tabs to define the accounting data for the...

Страница 77: ...ware application that contains separate work spaces for users that have different permissions and tasks The users can access their workspaces on the controller or through remote access The big advanta...

Страница 78: ...in the left hand side of the screen see illustration above 28 Workspace Description Print jobs Print and copy job management Advanced queue management Scan jobs Scan job management Scanner Templates...

Страница 79: ...0 the following user roles can be identified Overview of user rights per workspace in the Oc TDS700 Power Logic controller The table below indicates if the users have read rights or only view rights i...

Страница 80: ...Key operator The key operator is responsible for the ongoing management of the system and the availability of the system for all users In a large organisation he or she will be responsible for the smo...

Страница 81: ...gic Optional Optional Adobe PostScript 3 PDF Adobe Optional Optional Japanese PostScript Adobe Optional Optional Traditional Chinese PostScript Adobe Optional Optional Simplified Chinese PostScript Op...

Страница 82: ...walk up users to send print jobs to the Oc TDS700 But also advanced software solutions such as Oc Print Exec Workgroup Basic or Oc Repro Desk which enable a dedicated key operator to create special pr...

Страница 83: ...generated can be interpreted by the Oc TDS700 Walk up user Oc PostScript3 Printer driver optional software Use the Oc PostScript3 Printer driver to print files created with a wide range of software ap...

Страница 84: ...ment provides tools to print from applications and to submit sets of documents in an efficient way to the most economical and optimal printer Oc Print Exec Department optimizes your business print pro...

Страница 85: ...that are printed The different workspaces allow you to optimise the workload of your Oc TDS700 you can check all print and copy jobs and track their progression from print job request to completed pr...

Страница 86: ...86 Chapter 4 The Facility manager Increase your productivity with advanced queue management...

Страница 87: ...87 Chapter 5 Network administrator...

Страница 88: ...full control over the operation of the system All administrator settings are password protected so it complies with internal IT standards And when extreme protection is required advanced security sett...

Страница 89: ...ministrator Focus points Network manager 33 Main point of interest More information about the topic Comfort peace of mind Easy integration into your network environment Password protected network sett...

Страница 90: ...ectivity problems You are in control of the environment of the Oc TDS700 thanks to password protected access in both the Oc TDS700 Power Logic controller application and the printer operator panel The...

Страница 91: ...es you can fully customise the system to fit with your workflow You can configure the system for example as a centralised or a de centralised printroom or you can configure a workflow for walk up user...

Страница 92: ...tion of priority jobs printing or copying In the integrated Power Logic controller application the repro operator has no permission in the Preferences and Configuration workspaces limited permission i...

Страница 93: ...ty settings manages licenses printer language settings and pen settings The system administrator can also provide assistance to normal users who need to install the printer drivers on their workstatio...

Страница 94: ...settings are usually set during the installation and are not changed often after installation The Configuration workspace consists of the following groups of settings You have to logon as system admin...

Страница 95: ...ler application and offers password protected access to the system administrator only Oc License Logic gives you the following options Options in Oc License Logic View the current active licenses Get...

Страница 96: ...96 Chapter 5 Network administrator License management in Oc License Logic...

Страница 97: ...97 Appendix A Specifications of the Oc TDS700...

Страница 98: ...ifications of the Oc TDS700 Available documentation Available documentation Introduction This manual is part of a complete documentation set The following table shows a complete overview of the availa...

Страница 99: ...e application as an on line help file in 19 languages Oc Windows Printer Driver Oc Windows Printer Driver User Manual CD ROM as a PDF file in multiple languages on Oc Driver Pack CD ROM Oc Windows Pri...

Страница 100: ...ple languages Oc License Logic Oc License Logic on line help Embedded in the application as an on line help file in multiple languages Oc TDS700 Power Logic controller Remote Oc TDS700 Power Logic con...

Страница 101: ...om for the latest information Oc Repro Desk Oc Repro Desk User Manual CD ROM as a PDF file in multiple languages Oc Repro Desk on line help Embedded in the application as on line help file in multiple...

Страница 102: ...ular are very easy to operate Basic copy jobs can be performed by simply pressing the green start key on the scanner operator panel Only if you want to perform more complex copy jobs you have to chang...

Страница 103: ...or menu Set processing The Oc TDS700 supports set processing This means that a job can consist of several files or originals You can print or scan these files or originals multiple times and in sorted...

Страница 104: ...ob recovery function that safeguards users against data loss in case of a printer failure After a restart the data submitted to the printer before the crash will be automatically processed and printed...

Страница 105: ...r operator panel User interface on the Oc TDS700 Printer operator panel 48 38 1 2 3 4 5 6 Nr Component 1 Key operator key 2 Up Down toggle key 3 Stop key 4 Right selection key 5 Left selection key 6 O...

Страница 106: ...anner operator panel Scanner operator panel Productive scanner 49 39 1 1 2 3 4 5 6 7 8 9 0 C 3 5 6 4 1 2 7 8 Nr Component 1 Stop key 2 Selection keys 3 Arrow keys 4 Correction key 5 Numeric keys 6 Gre...

Страница 107: ...panel Flexible scanner 50 40 1 2 3 4 5 6 7 8 9 0 3 5 6 11 4 1 2 7 8 10 9 12 Nr Component 1 LED green and red attention light 2 Display 3 Upper softkey 4 Scroll wheel key 5 Scroll wheel 6 Lower softke...

Страница 108: ...108 Appendix A Specifications of the Oc TDS700 Scanner operator panel 8 Stop key 9 Numeric keys 10 Lower softkey 11 Left softkeys 12 Upper softkey Nr Component...

Страница 109: ...tional printer with an optional productive black and white scanner or a flexible colour scanner The Oc TDS700 offers a broad range of print copy and scan to file functionality The table below gives yo...

Страница 110: ...to 6 rolls up to 3 sheetfeeders and a manual sheet feed section see Oc TDS700 printer only configuration on page 7 Output sizes DIN and ANSI formats from A4 to A0 and 36 up to 15 meters long Media typ...

Страница 111: ...lation auto positioning rotation auto scaling shift adding removing leading and trailing strips image inversion horizontal mirroring and copy stamping File spooling on the controller Set memory send o...

Страница 112: ...lour up to 4 m min or 2 8 inch sec Resolution 575 dpi Camera 3 colour linear CCD 21360 Pixels 24 bits colour Scan width 914 4 mm Original feed Right aligned Original size Minimum 210 mm x 210 mm L x W...

Страница 113: ...default settings Synchro cut mode Leading and trailing strip adjustment 0 mm 400 mm Concurrent scanning and printing Scan to file Black White Grey option Scan to file Colour option Interface Firewire...

Страница 114: ...s G3 G4 and LZW PDF uncompressed Flate LZW and G4 CALS Maximum thickness 1 mm Exposure control Automatic Background Compensation ABC Background Correction BC Monochrome image are produced by halftonin...

Страница 115: ...anguages available on scanner operator panel Image quality Original type selection see Original types for the scanner on page 66 Bold enhancement of fine lines Brightness lighter darker Automatic Back...

Страница 116: ...y 512 Mb expandable to 1024 Mb for productive scanner 1024 Mb for flexible scanner Hard disc capacity 80 Gb Two high speed hard discs one dedicated to file spooling and one for set memory Graphical us...

Страница 117: ...er Logic controller Remote Oc Print Exec Workgroup Basic Oc View Station LT Optional Oc Account Center Oc Matrix Logic Oc Scanner Templates Oc Copy Stamping Oc Scan Logic Oc Scan Logic Basic Oc High s...

Страница 118: ...oductive scanner only Standard Lines Text Poster Language sensing Automatic Language Sensing ALS Standard file formats Vector HP GL HP GL 2 Calcomp Raster HP RTL TIFF 6 0 CALS I NIRS C4 ASCII JPEG Cut...

Страница 119: ...f 10 destinations Scan to the local controller Scan to a Microsoft Windows network location with Server Message Block SMB Scan to an internet location with File Transfer Protocol FTP Resolution 72 150...

Страница 120: ...xel RGB 24 bits per pixel CALS I file format Black white 1 bit per pixel Scan mode Single scan File naming Automatically generate unique file names for each scan Viewing View scans at point of scannin...

Страница 121: ...ript level 3 Option Adobe certified PDF 1 6 Option CALS I Available file organization types for TIFF files RAW Striped Tiled Scan modes Single scan stream feed productive batch scanning File naming Au...

Страница 122: ...95 Windows 98 Windows ME Windows NT Windows 2000 Windows XP Macintosh MacOS 8 6 9 x or Macintosh Mac OS X application to an Oc TDS300 Oc TDS400 Oc TDS400 CS Oc TDS600 Oc TDS700 Oc TDS800 or Oc TCS400...

Страница 123: ...software 50 Function Application software Print job submission Oc Print Exec Pro Oc Print Exec Workgroup Full Oc Print Exec Department Oc Repro Desk Advanced copy job submission Oc Matrix Logic Viewi...

Страница 124: ...license Oc Account Logic Optional Optional Adobe PostScript 3 PDF Adobe Optional Optional Japanese PostScript Adobe Optional Optional Traditional Chinese PostScript Adobe Optional Optional Simplified...

Страница 125: ...Copy jobs Basic copy job 24 CRD manager 44 D Drivers 122 F Facility manager 70 Finishing options 10 Belt unit 10 Folder 10 Reinforcement unit 10 Flexible scanner Do a basic copy job 24 Do a basic sca...

Страница 126: ...Productive scanner Basic copy job 25 Basic scan to file job 27 Do a basic copy job 24 Do a basic scan to file job 26 Original types 66 Specifications 109 R Refill the toner 33 Reinforcement unit 10 Re...

Страница 127: ...s 61 Turn on Controller 16 Printer 16 Scanner 16 Turn on and off 16 Turn on and off the controller 19 Turn on and off the flexible scanner 20 Turn on and off the folder 21 Turn on and off the Oc Doubl...

Страница 128: ...128 Index...

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