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Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or email
us at [email protected]. Or visit our website at www.oase-livingwater.com
Storage/Winterization
● Put the unit out of operation at water temperatures below 46 °F (8 °C) or, at the latest, when freezing temperatures are
to be expected.
● Thoroughly clean the unit, check for damage.
● Store immersed in water or filled with water. Do not immerse the power plug in water!
● Ensure that the storage place is inaccessible to children.
Wear parts
UVC lamp, quartz glass and O ring for quartz glass are wear parts and are excluded from the warranty.
Disposal
Do not dispose of this unit with domestic waste! Disable the unit beforehand by cutting off the cables. Further
information about the recycling of this product can be obtained from your local municipal authority.
Issue
Cause
Solution
UVC lamp is
not lit
Power supply not connected
Connect pump power supply
UVC lamp defective
Replace the UVC lamp
The performance
of the unit is not
satisfactory
The water is extremely soiled
Remove algae and leaves from the pond, change the water
The quartz glass is soiled
Clean the quartz glass
Flow rate is too high
Reduce the pump output
The UVC lamp capacity is
exhausted
The lamp must be replaced after 8000 operating hours
Troubleshooting
