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15 RETURN OF ITEMS
Authorization must be obtained from our Customer Service Department or authorized distributor
before returning items for any reason. A “Return Goods Authorization” (RGA) form is available
through our authorized distributor. Please include data regarding the reason the items are to be
returned. For your protection, items must be carefully packed to prevent damage in shipment and
insured against possible damage or loss. Eutech Instruments/ Oakton Instruments will not be
responsible for damage resulting from careless or insufficient packing. A restocking charge will be
made on all unauthorized returns.
NOTE: Eutech Instruments Pte Ltd/ Oakton Instruments reserves the right to make improvements in
design, construction, and appearance of products without notice.