AER OPEN WIRED STEREO HEADSET
BASIC TROUBLESHOOTING
IF YOUR NZXT HEADSET HAS NO SOUND, CHECK…
IF THE MICROPHONE DOES NOT OPERATE PROPERLY, CHECK…
• Are both ends of the headset audio cable firmly pushed into their 3.5mm audio connectors?
• Is the volume level of the device you are connected to set to minimum or muted?
• Is the volume level of the inline control set to minimum or muted (all the way counter-clockwise)?
• If you are connected to a PC with the Dual Jack adapter:
Are the microphone and audio jacks (pink and green connectors) properly inserted? Make sure
that the microphone connector is plugged into the proper jack (usually pink in color). The audio
connector should also be connected to its corresponding jack (usually green in color).
• If you are connected to a PC with the USB adapter:
Is the audio cable properly inserted into the 3.5mm input (female) on the USB adapter? Make sure
the cable is fully inserted and the volume of the inline control is properly adjusted. Also, check
your PC’s audio output settings to make sure it’s selected to the USB Adapter.
• Is the MUTE on the inline Mute/Volume control engaged? (the switch indicates RED when the mic is muted)
• Is the MICROPHONE BOOM properly inserted and seated? (check the alignment of the positioning key, and
firmly insert the microphone boom)
• Are both sides of the headset cable firmly pushed into their 3.5mm connectors?
• If you are connected to a PC with the Dual Jack adapter:
Are the microphone and audio jacks (pink and green connectors) properly inserted? Make sure
that the microphone connector is plugged into the proper jack (usually pink in color). The audio
connector should also be connected to its corresponding jack (usually green in color).
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