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Trouble Shooting
IMPORTANT SAFETY INSTRUCTIONS
FCC WARNING:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
NOTE:
changes or modifications not expressly approved by the party responsible for compliance could void the
Problem
What Should I do?
Ensure the Bluetooth device supports A2DP
Music cannot be heard
through the Speaker
Check the device and Speaker are connected
Ensure the Power Switch at the back of the speaker is switched ON
Speaker does not power up
Ensure the Speaker is fully charged or you have the speaker to power source
Sound is distorting
Adjust the volume lower on the speaker or the Bluetooth device
Ensure your mobile phone supports HSP/HFP
Cannot answer calls
Check the mobile phone and Speaker are connected
I cannot control the music
from my Speaker
Ensue your Bluetooth device supports AVRCP
Music does not resume
after hanging up a call
Press Play to resume music
Ensure you have paired the speaker correctly with your Bluetooth device
(Paring the NB-200 with a Bluetooth Device (First time connection)
Ensure your NB-200 is not already connected to another device, the Bluetooth
Speaker can only connect to 1 device at any 1 time.
I cannot find my ‘NB-200’
on my Bluetooth device
Ensure you have turned on your Bluetooth on your device
