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nVideon Tel-Lynx Guardian, Руководство пользователя

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Preliminary

Safety Information

911 Emergency Service

When a 

Tel-Lynx 

user places a 911 emergency call, 

Tel-Lynx

 will override the 

Do-Not-Disturb

 feature and switch into 

Ring-through mode

, allowing all calls 

directly through for one (1) hour

8

. This ensures that returned emergency calls get

through without delay. When the emergency is over, at the dial tone, you can 
press 

#

 

6

 

# 

to cancel the override feature. 

When a user makes an emergency call, 

Tel-Lynx

 will select an available 

outside 

line

 based on the user-defined shared outside line calling table for emergency 

calls, unless the user specifies a line before dialing 911 (see 

Selecting an 

Outside Line

).

It is imperative that the emergency calling table is setup correctly; 
otherwise you may not be able to place an emergency call at a critical time

. 

As of this printing, 

Skype

™ does not provide 911 emergency call services 

for the US; therefore, you should NOT use Skype™ as an outside line for 
emergency calls.

 By default the emergency calling table is setup to dial out first 

on the landline if it is available, then on mobile phone 1 if it is available, then on 
mobile phone 2 if it is available.

If you change the default emergency calling table setting and specify Skype, you 
should specify it as the last line to try when all others fail. 

You can program a 

phone number that Skype™ will call when you dial 911 on a Skype™ line.

 

Be sure to program an appropriate phone number for your area. 

Power Interruptions

If the power is out or Tel-Lynx is not operating for any reason, no calls, not 
even emergency calls, can be placed or received through Tel-Lynx. If this 
happens, you can call 911 directly on your 

mobile phone

, or, if you have a 

Telco

 line, you can connect a wired telephone directly to it to call 911. 

Remember that most cordless telephones cannot be used when the power 
is out.

It is highly recommended that you put your cordless phone base station 
and Tel-Lynx on a UPS (uninterruptable power supply) to avoid service 
interruptions during power outages.

It is also safe practice to place a wired telephone in parallel with Tel-Lynx 
on your landline (if you have one) so that the wired telephone can be used 
in an emergency when the power is off. You can silence the ringer on the 

8

 The call to 911 must last for at least 10 seconds in order for Tel-Lynx to switch into ring through mode. 

This avoids accidental 911 calls from switching modes.

Copyright 2013-2015, nVideon, Inc. Atlanta, GA  All Rights Reserved Worldwide

Page 9 of 76

Содержание Tel-Lynx Guardian

Страница 1: ...el Lynx Then take your time to learn about its many features and to decide which ones you ll use in your home or home office 1 A landline could be a traditional copper wire VoIP provided by your cable...

Страница 2: ...Tel Lynx s personal phone book Tel Lynx also provides easy redial call back and speed dial operation Perhaps best of all Tel Lynx automatically screens calls so that absolutely no robocalls including...

Страница 3: ...one Each user is assigned a voice mailbox and can be assigned one of nine ring patterns for receiving calls Tel Lynx also works with services like RingMaster for use with fax machines or to identify t...

Страница 4: ...particular mobile or landline phone service so you are free to keep get rid of or change phone services whenever you want Best of all there are no monthly fees for using Tel Lynx It s easy to set up a...

Страница 5: ...Preliminary Copyright 2013 2015 nVideon Inc Atlanta GA All Rights Reserved Worldwide Page 5 of 76...

Страница 6: ...cond then release then immediately depress the switch hook again for one half second DTMF stands for dual tone multi frequency signaling Push button telephones sometimes referred to as touch tone tele...

Страница 7: ...ctive service provider In the US and its territories Canada Bermuda and many of the Caribbean Islands this number is assigned according to the North American Number Plan NANP It is eleven digits long...

Страница 8: ...ways connects through a pair of wires in your home or business as opposed to a mobile phone which communicates strictly over the air Tel Lynx provides full support for cordless corded and rotary dial...

Страница 9: ...le If you change the default emergency calling table setting and specify Skype you should specify it as the last line to try when all others fail You can program a phone number that Skype will call wh...

Страница 10: ...h and day If the power interruption spans two or more days the date will also need to be corrected Remember that during a power failure Tel Lynx cannot be used to place or answer calls so you will nee...

Страница 11: ...d instantly respond You do not have to wait for Tel Lynx to stop or even start speaking before acting Touch Tone Telephones You control and respond to Tel Lynx using your telephone s push button keypa...

Страница 12: ...e feature make use of the touch tone and keys Tel Lynx uses the switch hook in a special way to provide the equivalent of these keys when rotary dialing When on a Call on Rotary Dial Telephones To nav...

Страница 13: ...e this Tel Lynx Users Lines Out of the box Tel Lynx has one user the anyone user enabled with its own mailbox The anyone user cannot be removed disabled or assigned to an outside line It is automatica...

Страница 14: ...through a standard telephone cord and optionally to your PC through a USB cable Ring Modes Calls to a given user can be set to ring both inside telephone lines one particular inside telephone line or...

Страница 15: ...s imported from Mobile Phone 1 and Mobile Phone 2 is the owner if the contact is imported from Mobile Phone 2 Imported contacts with the same name and phone number as a contact already in Tel Lynx s p...

Страница 16: ...eating one entry that includes two contact names use an ampersand to divide the two names into separate searchable contact names You don t need spaces on either side of an ampersand they re ignored an...

Страница 17: ...new call list and its settings When an administrator contact remotely calls into Tel Lynx Tel Lynx will ask them to select the user they wish to speak with even when there is only one user This allow...

Страница 18: ...have to enter the 1 for either long distance or local numbers Note Although not required it is advisable to enter local and toll phone numbers with all eleven digits Tel Lynx always determines the pro...

Страница 19: ...n to select the number type and to record a voice tag for the called number Exclude Number from Dial By Name This true false attribute allows you to exclude include phone numbers in the Dial By Name f...

Страница 20: ...hone Book From the Manage Tel Lynx s Phone Book menu you can move contacts from the new call list to the phone book add new phone book contacts edit existing contacts call or text contacts remove cont...

Страница 21: ...the recording has ended you can press to hear what you recorded before accepting it Enter or Edit Names and Phone Numbers in the Tel Lynx Phone Book Using Your Telephone Keypad Before you set up Tel L...

Страница 22: ...ress 2 seven times abc2ABC for the upper case C in McCann Press the key once for ampersand twice quickly for apostrophe three times quickly for at four times quickly for dash and five times quickly fo...

Страница 23: ...you change a contact s name or phone number on your mobile phone the next time you import your mobile phone s contacts it will appear to Tel Lynx that the contact with the old name or phone number has...

Страница 24: ...ber of a business not the work number of an individual contact in Tel Lynx regardless of how they are marked on the mobile phone If the value is set to Ask callers from this number will be asked their...

Страница 25: ...when the contact s type is not set to alert you TxtAlert True Urgent True or False Allows urgent calls from this contact True or not False For example to disallow urgent calls from this contact Urgent...

Страница 26: ...Warning Do not dial more than six letters for the first name or you may place an unintended call You may dial up to nine letters if your local calling area requires ten digit dialing Tip When dialing...

Страница 27: ...name and try the search again Tel Lynx will continue subtracting letters from the end of the first name until there are only two letters left or until one or more matches are found If still no matches...

Страница 28: ...0OPER flash 6MNO To call a contact by second name ignoring their first name enter then then enter a few letters of the second name followed by and then the phone type For example to call Diane Jones M...

Страница 29: ...can call other users on the system13 if you have a two line phone connected to Tel Lynx or are using both inside lines on Tel Lynx or you are using Tel Lynx with a PC Use main menu item Call another...

Страница 30: ...el Lynx will automatically end it after you stop speaking After the recording has ended you can press to hear what you recorded before accepting it If you press when asked to enter the name Tel Lynx w...

Страница 31: ...der You will not be connected to any of those services until Tel Lynx places your call Tel Lynx monitors outside line activity so it knows which outside lines are in use and which are available to pla...

Страница 32: ...pecial codes two digits preceded by dialed before dialing a phone number Using a rotary dial telephone dial 0 then flash the switch hook then dial the two digit code You cannot dial vertical service c...

Страница 33: ...to pick up a call that originated on your mobile phone handset TLC or TLC Plus only or a Skype call that originated on your PC Additional Tel Lynx features allow you to pick up a call after it has gon...

Страница 34: ...cess qualifies new callers Personal Assistant mode I allows qualified new callers to ring your telephones mode II sends all qualified new callers to voice mail and mode III sends all qualified new cal...

Страница 35: ...caller that they are being connected If the call is not allowed through it is sent to voice mail after your personal greeting Robocall Blocking Feature If a caller s phone number is neither in Tel Lyn...

Страница 36: ...ller s phone number from the new call list or by choosing to block the caller s phone number If you choose to remove the caller s phone number from the new call list i e forget the phone number Tel Ly...

Страница 37: ...Disturb override is not set Tel Lynx will ring your telephones while it is greeting the caller All new callers including those on the new call list are automatically sent to voice mail so even persis...

Страница 38: ...at least one second to enter Navigate Phone Tree mode Now when you press touch tones on your telephone Tel Lynx will intercept and regenerate them in a way that they should be received more cleanly b...

Страница 39: ...nu will announce the current and waiting contacts if they are in the phone book Note When using call waiting with a landline Tel Lynx cannot reliably keep track of the contacts and therefore Tel Lynx...

Страница 40: ...fax machine comes in and Tel Lynx hears the fax Tone beep sound it will skip the qualification process and immediately ring the inside line for the fax machine with the two ring pattern When the fax m...

Страница 41: ...ing override time If the override causes a caller to be sent to voice mail Tel Lynx will ask the caller if their call is urgent If they indicate yes and if they are a super contact your telephone will...

Страница 42: ...r contacts are allowed through at all times even while you re asleep New callers are initially set up as normal contacts Callers with an unavailable or blocked phone number are also regarded as normal...

Страница 43: ...p M F 11pm 1100 2 Schedule 2 Wake SS 9am 900 1 Work SS N A Sleep SS 11pm 1100 2 Temporary Ring Through Mode When Tel Lynx is in a Personal Assistant mode you can temporarily set Tel Lynx into Ring thr...

Страница 44: ...mer count down Tel Lynx will announce the caller You can then hang up the telephone will start ringing and you can answer After you ve set the timer and hung up whenever you take the telephone off hoo...

Страница 45: ...ain after the snooze period If the alarm goes off while you re on a call using the telephone line used to set the alarm you will hear a beep Press flash and the alarm message will play Then press flas...

Страница 46: ...ble it will override the shared calling tables For instance if you and one of your contacts are on the same mobile phone provider plan and mobile to mobile calls are free you could set up a calling ta...

Страница 47: ...WI compatible or can detect stutter dial tone a light or other indicator will show when new messages are waiting You can set up Tel Lynx so that your telephones will ring 2 to 15 times before calls ar...

Страница 48: ...mmon vs Personal Outside Lines for more information Remote Managment and Retrieving Tel Lynx Voice Mail You can call into Tel Lynx and listen to voice mail and manage Tel Lynx s phone book new call li...

Страница 49: ...1 Note If you have previously paired a mobile phone with the TLC system and then unpaired it make sure you have removed the pairing from the mobile phone before attempting to pair it again If you don...

Страница 50: ...s managing your messages easier Composing Text Messages You can compose or reply to text messages using your telephone s keypad The message you compose will be broken down into sentences Initially a p...

Страница 51: ...obile phones that support voice commands support the call command So you can say Call John Smith Most also allow you to append the type of phone number i e Call John Smith Mobile Remember that your mo...

Страница 52: ...n you receive a forwarded call TLC will announce the caller like it does when you are at home Press 1 to connect to the caller or press 2 to send the call to voice mail If you send the call to voice m...

Страница 53: ...tween a third called party and the on hold party ies and some only allow you merge or conference the calls Some providers allow you to use 70 to disable call waiting for a given call and some do not T...

Страница 54: ...2 to start recording flash the switch hook and press 9 then press 3 to stop recording You will hear Recording the call or Recording stopped and you will be automatically reconnected to the call in ea...

Страница 55: ...ld select the dialing plan code of the phone service the PBX uses Ask your PBX manager if you do not know what type of service is used To dial an extension on the PBX dial the extension number as usua...

Страница 56: ...previous branch press 0 If you re entering a number or name press and hold 0 to return to the previous branch On many menus press and then the option number to hear its description To replay a menu fr...

Страница 57: ...er time and press Press 1 4 to Set an Alarm 1 Enter day s then 1 Sun 2 Mon 3 Tues 4 Weds 5 Thurs 6 Fri 7 Sat 8 M F 9 tomorrow one time 0 today one time 2 Enter time then then 1 for AM or 2 for PM 3 Te...

Страница 58: ...er message thread if any Press 7 to Delete current message Press 8 to Place a call to sender Press 9 to Play next message Press to Hear sender s phone number For text messages Press 1 to Listen to you...

Страница 59: ...use Tel Lynx s phone book to avoid confusion Press 3 1 to Manage New Calls Hear the most recent new call s voice tag See their name and phone number on the caller ID screen Press 1 to Move New Contact...

Страница 60: ...ntact Info Press 3 3 to Manage Phone Book Contacts Enter the name using Dial By Name procedure or Enter the last few digits of the contact s phone number then press or Press to select match all contac...

Страница 61: ...to Edit the Phone Number Press 2 to Edit the Name Press 3 to Rotate the Name Parts to the Left within the Name Press to Display New Contact Info on Caller ID Screen Press to Display New Contact s Nam...

Страница 62: ...pose Text to the Number Press 6 to Specify an Outside Line When you place a call Tel Lynx selects an outside line based on a call list that you have set up If you want to specify a line other than the...

Страница 63: ...Setup Ring Pattern Detection for Landline 1 Press 8 to Setup Ring Pattern Detection for Landline 2 TLC Plus Press 9 for More options Press 1 to Enable Disable Announcement of outbound call info21 Pres...

Страница 64: ...Skype Press 3 to Setup Outside Line 3 Mobile Phone 1 Press 4 to Setup Outside Line 4 Mobile Phone 2 Submenu for Managing Outside Lines Press 1 to Hear and Change Greeting Press 2 to Enable Disable Ski...

Страница 65: ...rwarding Press 7 to Disable Instant Forwarding Press 2 to Set of Rings before TLC answers mobile Press 3 to Enable Disable Call Rejection Press 4 to Enable Disable Audio Request Rejection Press 5 to E...

Страница 66: ...f digits required to dial a phone number A B C and D set how Tel Lynx will dial out on outside lines 1 2 3 and 4 respectively Valid values for A B C and D are 1 Use the local dialing plan set by NPA N...

Страница 67: ...of digits required to make a call set the dialing plan again using EFGH 1323 to correct the problem NPA is your 3 digit home area code and NXX is your 3 digit home prefix next three digits after area...

Страница 68: ...for Degrees Celsius Press 3 for Degrees Fahrenheit Note To set temperature preference an optional temperature sensor is required Press 8 to Leave a Voice Message for a User You will be asked which use...

Страница 69: ...ok will present a different menu with more options including going to the On a Call Menu described above Dial 0 to Go Back to Current Call Dial 1 to Send then Go Back to the Current Call Dial 2 to Sen...

Страница 70: ...press the requested key in order to move forward otherwise Tel Lynx will hang up This prevents automated calls from getting through The caller will then be asked to record their name After they record...

Страница 71: ...a Bermuda and sixteen Caribbean countries NANP phone numbers are eleven digits long The first digit is always a 1 which corresponds to the country code Next is a three digit area code followed by a th...

Страница 72: ...t of your home telephone number or if you don t have a home number one of your mobile phone numbers Remember that how you dial a number on your telephone is not necessarily how Tel Lynx will dial that...

Страница 73: ...re Tel Lynx assigns Skype Numbers to Skype Names Skype Numbers look like regular phone numbers and always start with 1 000 000 thus allowing up to 10 000 Skype Names to be assigned a unique phone numb...

Страница 74: ...ay be connected to a line as determined by the total RENs contact the local telephone company The REN for the equipment is part of the ACTA FCC number that has the format US AAAEQ TXXXX The digits rep...

Страница 75: ...ith the equipment Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device Note This equipment has bee...

Страница 76: ...localcallingarea http www localcallingguide com Dialing plan data base http nanpa com enas npaDialingPlansReport do http www localcallingguide com Skype Issues https support skype com en support_selec...

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