21
Owner’s Manual
TROUBLESHOOTING
Error
Message
Solution
E1
E2
The unit is malfunctioning. Contact customer service.
E3
The unit’s voltage is too low. Minimum = 85 volts.
E4
The unit’s voltage is too high. Maximum = 144 volts.
E5
The unit is malfunctioning. Contact customer service.
E6
The unit is malfunctioning. Contact customer service.
E7
Overheating, or air ventilation is obstructed. If internal
temperature exceeds 230˚F, operation will cease and a
“beep” noise will be produced. Press “Pause/Clear” twice.
Wait for the unit to cool.
E8
Overheating, if unit exceeds a temperature 20˚F higher than
sear, the appliance will turn off. Contact customer service.
E9
The unit is malfunctioning. Contact customer service.
FULL
In programming mode, when the total entered time
reaches the appliance’s limit of 99:60, no additional stages
can be input.
An E1 reading typically means that your NuWave PIC Pro
Chef does not detect cookware on its surface. This can
occur for one of two reasons:
1. The induction coils contained within the NuWave PIC
Pro Chef will only work when they are in direct contact
with a piece of cookware. To maintain your appliance’s
effectiveness, always ensure that it rests on a flat surface
and that contact is consistent with your cookware.
2. An E1 message may also occur if your chosen cookware
is not induction-ready.
If the PIC Pro Chef is locked and E1 appears:
•
Simply unlock by pressing both “Prog” and “Low” and
then press “Start” again.
•
If you press, “Pause/Clear” twice, you will need to restart
the previous program.
Customer Service 1-877-689-2838 (CST) or [email protected]