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ENGLISH
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DISPUTE RESOLUTION PROCEDURE. For disputes relating to use
of the website or use or purchase of a NuWave product or service
(collectively “Disputes”), you agree to first contact NuWave LLC
at (877) 689-2838 (phone), (847) 367-5486 (facsimile), or legal@
nuwavenow.com (email). If we cannot resolve your dispute informally,
any and all disputes shall be submitted to final and binding arbitration.
You may start the arbitration process by submitting in writing a
demand to the American Arbitration Association (“AAA”) and sending
a copy to NuWave. NuWave will pay all filing costs. A single arbitrator
of the AAA will conduct the arbitration in a location convenient to
you or by phone. The arbitrator’s award will be binding and may
be entered as a judgment in a court of competent jurisdiction. The
arbitration will be conducted in accordance with the provisions of
AAA’s Commercial Arbitration Rules and Mediation Procedures in
effect at the time of submission of your demand for arbitration. See
https://www.adr.org/sites/default/files/CommercialRules_Web.pdf.
Except as may be required by law as determined by an arbitrator, no
party or arbitrator may disclose the existence, content, or results of
any arbitration hereunder without prior written consent of both parties.
A. WAIVER OF RIGHT TO SUE. By agreeing to arbitration you
understand that, to the maximum extent permitted by law, you are
agreeing to waive your right to file suit in any court, to a court hearing,
judge trial, and jury trial.
B. CLASS ACTION WAIVER. To the maximum extent permitted by
law you expressly agree to refrain from bringing or joining any claims
in any representative or class-wide capacity, including but not limited
to, bringing or joining any claims in any class action or class-wide
arbitration.
C. OPT OUT PROCEDURE. To opt out of arbitration you must contact
NuWave. To request to opt out of arbitration contact us at legal@
nuwavenow.com (email), NuWave LLC, 1795 N. Butterfield Road,
Libertyville, IL 60048, U.S.A., (847) 367-5486 (fax), or (877) 689-2838
or (224) 206-3019 (phone). You will have thirty (30) days from the
date of product delivery to opt out of arbitration with respect to any
dispute arising out of or relating to use or purchase of any NuWave
product. If more than 30 days have passed you are not eligible to opt
out of arbitration and will have waived your right to sue or participate
in a class action with respect to the dispute arising out of your
purchase or use of a NuWave product. For any dispute arising out
of your use of NuWave’s website, you have thirty (30) days from the
date you provided information to the website to opt out of arbitration.
If more than 30 days have passed you are not eligible to opt out of
arbitration and you will have waived your right to sue and participate
in a class action with respect to the dispute arising out of your use of
NuWave’s website.
