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5. Camera Maintenance and Troubleshooting 

5.1. Camera Maintenance 

1

  If camera is not used for long time, please turn off power adapter switch and AC plug. 

2

  Use soft cloth or tissue to clean the camera cover. 

3

  Use soft cloth to clean the lens; Use neuter cleanser if bad smeared. No use strong or corrosive cleanser or corrosive 

cleanser avoiding scuffing. 

5.2. Troubleshooting 

1

  No video output. 

 

Check whether the camera power supply is connected, the voltage is normal, the power indicator is lit.                           

 

Whether the machine could do self-inspection after restarted.                           

 

Check whether the bottom of the DIP switch is the normal operating mode. 

 

Check whether the video output cable or video display is normal. 

2

  No image sometimes 

 

Check whether the video output cable or video display is normal. 

 

3

  Image dithering when zoom-in or zoom-out. 

 

Check whether the camera installation position is solid. 

 

Whether there is shaking machine or objects around the camera   

4

  Remote controller cannot work. 

 

Remote control address is set to 1 (if the machine is set back to the factory defaults, remote control addresses 

need to be back to 1 too) 

 

Check whether the battery is installed on the remote controller or low. 

 

Check the camera working mode is the normal operating mode (see Table 2.2 and Table 2.3) 

 

Check the menu whether is closed, camera control through remote controller is only available after exiting the 

menu. If video output from Landmen will not be displayed, menu will automatically exist 30s later, then it can be 

controlled by remote controller.   

5

  Serial port cannot work. 

 

Check whether the camera serial device protocol, baud rate, address is consistent. 

 

Check whether the control cable is connected properly.   

 

Check whether the camera working mode is the normal operating mode (see Table 2.2 and Table 2.3) 

 

 

 

 

 

 

Содержание VCM1000

Страница 1: ...Nugens VCM1000 10X Optical PTZ Conference Camera User Manual...

Страница 2: ...hand otherwise mechanical trouble will occur This series item must be put on the smooth desk or platform and it can not be installed slant ways If the camera is installed on TV or computer the base c...

Страница 3: ...1 VIDEO OUTPUT 11 3 1 1 Power On Initial Configuration 11 3 1 2 Video Output 11 3 2 REMOTE CONTROLLER 12 3 2 1 Keys Instruction 12 3 3 MENU SETTING 13 3 3 1 Main Menu 13 3 3 2 System Setting 13 3 3 3...

Страница 4: ...ration Power on with power indicator light on and remote control receiver light blinking camera head moves from bottom left to the bottom and then goes to the HOME position intermediate position of bo...

Страница 5: ...4 1 4 Bracket mount Note Bracket can be upside down mounted on template and concrete wall but can not be installed on plasterboard...

Страница 6: ...te Controller 1 Rubber pad 1 Ceiling mount bracket 1 USB2 0 Video cable If need USB2 0 cable to provide power but not a power adapter USB2 0 Video cable with two ports is needed among which red port i...

Страница 7: ...d moves smoothly and very quickly to designated position 255 Presets Positions Up to 255 presets 10 presets by remoter Wide Application Tele education Lecture capture Webcasting Videoconferencing Tele...

Страница 8: ...UVC PTZ Parameter Pan Rotation 170 170 Tilt Rotation 30 30 Pan Control Speed 0 1 60 sec Tilt Control Speed 0 1 40 sec Preset Speed Pan 48 sec Tilt 38 sec Preset Number 255 presets 10 presets by remot...

Страница 9: ...8 2 3 Interface Instruction 2 3 1 External Interface External interface RS232 in out USB2 0 A in DC12V...

Страница 10: ...tion 1 DTR Data Terminal Ready 2 DSR Data Set Ready 3 TXD Transmit Data 4 GND System Ground 5 RXD Receive Data 6 GND System Ground 7 IR OUT IR Commander Signal 8 NC No Connection NO Port Definition 1...

Страница 11: ...10 4 VISCA networking as shown below 7 RTS Request to Send 8 CTS Clear to Send 9 RI Ring Indicator...

Страница 12: ...ill also stop flashing If the preset 0 is set camera will rotate to the 0 preset position after initial configuration 3 1 2 Video Output Connect to the video output cable according to the interface di...

Страница 13: ...mode Manual Focus The camera focus mode is manual Switch the camera focus mode to manual focus by pressing focus or focus to adjust 6 Zoom Control Key Zoom Lens near Zoom Lens far 7 Set or Clear Prese...

Страница 14: ...ge Value for modify parameters MENU Back Press MENU to return Home OK Press Home to confirm 3 3 2 System Setting PROTOCOL VISCA Pelco P Pelco D Auto VISCA ADDRESS VISCA 1 7 Pelco P 1 255 Pelco D 1 255...

Страница 15: ...only available in auto mode Anti Flicker OFF 50Hz 60Hz for options only available in Auto Iris priority Brightness priority modes Gain Limit 0 15 only available in Auto Iris priority Brightness priori...

Страница 16: ...emp high middle low 3 IMAGE Brightness 0 14 Contrast 0 14 Sharpness 0 15 Flip H On Off Flip V On Off B W Mode color black white Gamma default 0 47 0 50 0 52 0 55 DZoom digital zoom options On Off DCI...

Страница 17: ...ler On Off When zoom in the PT control speed by remoter will become slow Zoom Speed Set the zoom speed for remote controller 1 8 Image Freezing On Off Accelerating Curve Fast slow 3 3 5 Version P T Z...

Страница 18: ...If the address of former remoter is not 1 but another one from 2 4 the corresponding camera address will restore to 1 when all parameters or system parameters are restored User should change the remo...

Страница 19: ...Error Messages Command packet Note Syntax Error z0 60 02 FF Returned when the command format is different or when a command with illegal command parameters is accepted Command Not Executable z0 61 41...

Страница 20: ...rect 8x 01 04 43 00 00 0p 0q FF pq R Gain CAM_ Bgain Reset 8x 01 04 04 00 FF Manual Control of B Gain Up 8x 01 04 04 02 FF Down 8x 01 04 04 03 FF Direct 8x 01 04 44 00 00 0p 0q FF pq B Gain CAM_AE Ful...

Страница 21: ...8x 01 04 23 02 FF 60HZ CAM_Aperture Reset 8x 01 04 02 00 FF Aperture Control Up 8x 01 04 02 02 FF Down 8x 01 04 02 03 FF Direct 8x 01 04 42 00 00 0p 0q FF pq Aperture Gain CAM_Memory Reset 8x 01 04 3...

Страница 22: ...d WW Tilt speed 0x01 low speed to 0x14 high speed YYYY Pan Position ZZZZ Tilt Position Down 8x 01 06 01 VV WW 03 02 FF Left 8x 01 06 01 VV WW 01 03 FF Right 8x 01 06 01 VV WW 02 03 FF Upleft 8x 01 06...

Страница 23: ...utterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq Shutter Position CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq Iris Position CAM_Gain LimitInq 8x 09 04 2C FF y0 50 0p FF p Gain Positon CAM_...

Страница 24: ...FF y0 07 7D 01 04 33 FF Camera _Backlight y0 07 7D 01 04 3F FF Camera _Memery y0 07 7D 01 06 01 FF Pan_titleDriver CAM_BrightnessInq 8x 09 04 A1 FF y0 50 00 00 0p 0q FF pq Brightness Position CAM_Cont...

Страница 25: ...80P25 Pan tiltMaxSpeedInq 8x 09 06 11 FF y0 50 ww zz FF ww Pan Max Speed zz Tilt Max Speed Pan tiltPosInq 8x 09 06 12 FF y0 50 0w 0w 0w 0w 0z 0z 0z 0z FF wwww Pan Position zzzz Tilt Position Note X in...

Страница 26: ...Position Response 0xFF Address 0x00 0x59 Value High Byte Value Low Byte SUM Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 SUM Query Tilt Position Response 0xFF Address 0x00 0x5B Value High Byt...

Страница 27: ...Position 0xA0 Address 0x00 0x51 0x00 0x00 0xAF XOR Query Pan Position Response 0xA0 Address 0x00 0x59 Value High Byte Value Low Byte 0xAF XOR Query Tilt Position 0xA0 Address 0x00 0x53 0x00 0x00 0xAF...

Страница 28: ...thering when zoom in or zoom out Check whether the camera installation position is solid Whether there is shaking machine or objects around the camera 4 Remote controller cannot work Remote control ad...

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