Nubert warrants the Nubert product described in this manual to the purchaser under the following terms and conditions.
The purchaser‘s statutory warranty claims, in particular for subsequent performance and, if applicable, damages in the event of defects, shall remain unrestrictedly with the
purchaser and shall be fully available to our customers.
1. The warranty period for the Nubert product and its electronic components described in this manual is 2 years from the date of delivery.
Your proof of purchase is the proof of guarantee.
2. Contents of the warranty claim
The guarantee applies to all parts and labour costs from delivery. It includes and is limited to the free repair or replacement of the defective part in the event of a material
defect in the goods (e.g. Material defect or manufacturing defect). In addition, Nubert shall bear the costs of the return shipment of the affected product from or to the curb
in the case of justifi ed warranty claims, provided that the goods are within the countries of the European Union and the shipment was previously agreed with Nubert. Ad-
ditional services are possible as a gesture of goodwill in accordance with Nubert’s free discretion. For the duration of the guarantee, it is assumed that the material defect
was already present at the time of transfer of risk. Replaced parts become the property of Nubert. Warranty services do not extend the warranty period, nor do they set a
new warranty period in motion. The warranty period for installed spare parts ends with the warranty period for the entire device. The promise or the execution of warranty
services is made without recognition of a performance obligation according to statutory warranty law.
3. The warranty claim does not apply in the case of
• repair attempts of any kind not previously agreed upon with Nubert
• improper operating environment or improper storage (e.g. damage due to moisture or particularly high or low temperatures)
• improper transport packaging (the original transport packaging, correctly used, provides suffi cient protection)
• improper transport, if the transport was not previously agreed upon with Nubert (Nubert organizes the transport for you with Nubert selected
Transport company. You will receive return tickets with the corresponding postage paid returns).
• improper mechanical effects on the goods (e.g. on housing, switches, connection sockets or antennas)
• improper operation, improper mounting (e.g. switches, antennas) or improper connection (e.g. operation on defective or unsuitable amplifi ers or other source devices
with DC voltage or unusually high hum voltage at the source device output).
4. Disassembled components
Do not disassemble any components from our equipment and do not send in any such individual parts until you have contacted Nubert Service and agreed on this measure.
5. What to do in the event of a warranty claim
If possible, pack the defective device in its original carton with a copy of the purchase receipt and a meaningful description of the defect. Please note our shipping instruc-
tions. Please contact the Nubert team for a return or refund:
• Telephone: +49 7171 8712-0 • Fax: +49 7171 8712-345 • E-mail: [email protected]
Of course, you can also return your defective product to the Nubert Service in Schwäbisch Gmünd:
Nubert electronic GmbH, Goethestr. 69, D-73525 Schwäbisch Gmünd, Germany.
Shipping information:
We recommend that you always keep the original carton, along with the protective foam inserts. Tip: Folding saves space! This is the only way to
ensure a safe return shipment in the worst-case scenario. If, in exceptional cases, you use a different packaging, it should protect professionally against the typical dangers
of shipping and have special protective cushions or equivalent protective devices. We would like to draw your attention to the fact that we accept no liability for damage
caused by improper packaging for which you are responsible!
Disposal and battery return
Environmental protection:
Ingredients, e.g. chemical pollutants in old appliances, can damage the environment and health if stored improperly, in particular if they are
not shatterproof or disposed of properly by persons not authorised to do so. Especially in the case of illegal exports, there is no guarantee that the environment and human
health will be protected from damage. Old appliances can also contain recyclable raw materials, old appliances can be repaired or parts can be reused and thus considera-
bly protect the environment. Old appliances must therefore not be disposed of with normal household waste or exported illegally. As an end user, you are legally obliged to
return or properly dispose of electrical equipment.
Batteries:
Ingredients, e.g. chemical type of batteries, can damage the environment and health if not stored and disposed of properly. At the same time, recyclable raw materials may
also be included. Batteries must therefore not be disposed of with normal household waste. As an end user, you are legally obliged to return used batteries. You can return
batteries after use to the seller or in the designated collection points (e.g. in public collection points in your municipality or in the trade) free of charge or send them back
free of charge. You can also send the batteries back to the seller free of charge by post, whereby any requirements of the dangerous goods law must be observed. The sale
at points of sale is limited to the quantities customary for end users for disposal as well as used batteries which the distributor carries or has carried in its product range.
• Battery return
The symbol with the crossed-out dustbin reminds you not to put batteries in the household waste.
Under this symbol you can also fi nd the following symbols with the following meaning about ingredients:
Pb = battery contains more than 0.004 mass percent lead, Cd = battery contains more than 0.002 mass percent cadmium,
Hg = battery contains more than 0.0005 mass percent mercury.
• Old appliances
Electrical and electronic equipment is also marked with the crossed-out wheelie bin symbol. The symbol indicates that you,
as the owner of this appliance, may not dispose of it with your household waste (grey bin, yellow bin, organic waste bin, paper or glass).
You can send the device to the municipal collection points to be collected separately from unsorted municipal waste for reuse. Used batteries and accumulators which are
not enclosed by the waste equipment shall be separated from it at a collection point prior to delivery.
Old appliances can also be returned to us directly in our shops or shipped back to us for disposal. Please send an Email to [email protected] for a free return shipping label.
You can also request this by c49 7171 8712-0. Please then send the old device to the following address:
Nubert electronic GmbH, Goethestr. 69, D-73525 Schwäbisch Gmünd, Germany.
Please ensure that the old appliance is properly packaged for shipment so that breakage is avoided as far as possible and mechanical compaction or breakage can be ruled
out. The acceptance of waste equipment may be refused if there is a risk to human health and safety due to contamination.
Please note: You are responsible for the deletion of personal data on the waste equipment to be disposed of.
As of: 26.7.2019
Technical changes, errors and misprints excepted. You will fi nd our General Terms and Conditions (AGB) on our website: www.nubert.de/agb.htm
Warranty terms
Nubert electronic GmbH
Goethestr. 69
73525 Schwäbisch Gmünd
Germany
E-Mail: [email protected]
Hotline: +49 (0)7171 8712-0
www.nubert.de
Your provider and contractual partner:
Nubert electronic GmbH, Goethestr. 69, 73525 Schwäbisch Gmünd, Germany
Phone: +49 7171 8712-0 · Fax: +49 7171 8712-345 · E-Mail: [email protected]
Managing Directors: Günther Nubert, Bernd Jung · Register court AG Ulm, HRB 700296
Tax ID No.: DE 16758584 · WEEE Reg. No. DE 48888173
For questions and individual advice, please dial our special number:
+49 7171 8712-0
Our hotline is available from:
Monday to Friday from 10:00-18:00 and Saturdays from 9:00-13:00.
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