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General Inquiries
〈docomo Information Center〉
Repairs
(Inquiries/Request)
0120-005-250
(toll free)
* Service available in: English, Portuguese,
Chinese, Spanish.
* Unavailable from part of IP phones.
Business hours: 9:00 a.m. to 8:00 p.m.
■
From DOCOMO mobile phones
(In Japanese only)
(No prefix)
151
(toll free)
* Unavailable from land-line phones, etc.
■
From land-line phones (In Japanese only)
0120-800-000
(toll free)
* Unavailable from part of IP phones.
Business hours: 9:00 a.m. to 8:00 p.m. (open
all year round)
■
From DOCOMO mobile phones
(In Japanese only)
(No prefix)
113
(toll free)
* Unavailable from land-line phones, etc.
■
From land-line phones (In Japanese only)
0120-800-000
(toll free)
* Unavailable from part of IP phones.
Business hours: 24 hours (open all year
round)
Please confirm the phone number before you dial.
For Applications or Repairs and After-Sales Service, please contact the above-mentioned
information center or the docomo Shop etc. near you on the NTT DOCOMO website.
NTT DOCOMO website
(
https://www.nttdocomo.co.jp/english/
)
Sales: NTT DOCOMO, INC.
Manufacturer: KYOCERA Corporation
’18.11(1.1 Edition)