Trouble shooting
EN
Symptom
Possible reason
Solution
Failing to start
Flat battery
Recharge battery
Device jam
Reset, then start again
Auto shut-off
Low battery
Recharge battery
Memory full
Remove files from memory
Power auto off after start
Low battery
Recharge battery
Memory full
Delete unwanted files
No TF card loaded
Load TF card
Can't recognize when
connected to PC / laptop
Connected to PC
when power off
Turn on the video-glasses
before connecting it to the
USB port
USB cable failure
Replace cable with a new one
PC Bios disabled
Set USB enabled
Main board does not
support USB port
Update main-board driver
PC system Jam
Reboot PC
Recordings not saved
Memory full
Delete unwanted files
The device no respond
for more than 1 minute
Wrong operations
reset the device
